PracticeLeague Legaltech Customer Support Executive Review

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1 review found

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Customer Support Executive in Pune

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 01 Jun 2023

Likes

Nothing as of now.

Dislikes

Nothing as of now.

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Top trending discussions

View All

Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Sales Executive in Pune

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Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

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Work satisfaction

5.0

Company culture

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Work-life balance

posted on 08 Dec 2022

Likes

Work culture is the best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is best in this company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sales Manager in Pune

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Sales Department

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Overall Rating

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Category Ratings

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posted on 08 Dec 2022

Likes

It is a very healthy working environment. Growth and learning experiences are there.

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as of now.

Senior Associate in Pune

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

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Skill development

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Job security

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Work satisfaction

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Company culture

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Work-life balance

posted on 20 Apr 2022

Likes

Nothing

Dislikes

Not a great place to work especially for a female employee. no employee benefits at all. no clarity on deductions from your salary and when you ask for a refund they give you unnecessary reasons and no refund for sure. no work-life balance at all.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Other PracticeLeague Legaltech Reviews

Sales in Pune

Full Time

Enterprise & B2B Sales Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Sep 2024

Likes

1. Some of the leaders are very knowledgeable and sensible 2. Good set of clients 3. Good exposure to the type of clients you want to interact and learn from

Dislikes

1. The product team is under an illusion as if their product is the best, where as it not. They don't improve the product and don't innovate. The competition is way ahead of them when it comes to product 2. The implementation team works without any standard methodology. They are not receptive to suggestions for improving and never bring any process improvement 3. The support team thinks - no support tickets mean customer is happy. 4. The customer success team has no penetration to the existing accounts. They have no clue what the client is doing and what problems the client is facing. There is planned approach for account management and account retention. 5. The overall operations is very adhoc basis and everytime you see the Ops Head involved in daily tasks and not working at a strategy level 6. Some of the tech team dont even know what is the new tech prevalent in the market and they are completely blank when it comes to new things. Unfortunately, the management also listens to these people and don't take any action. Unless there is a big shake up at the team level, the company cannot serve clients well....Read More

Skill development - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

SEO Executive in Pune

Full Time

Digital Marketing Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 21 Mar 2025

Dislikes

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Manager- Corporate Sales in Pune

Full Time

BD / Pre Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Dec 2024

Likes

No work pressure

Dislikes

Management is not progressive

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Sales Development Manager in Pune

Full Time

Enterprise & B2B Sales Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Dec 2024

Likes

Only their VP Rohan is a good manager, rest nothing much to appreciate.

Dislikes

There is a lot of politics. They don’t provide any importance to employee satusfaction.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

DOT NET Programmer in Pune

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 20 Aug 2024

Likes

Good work life balance

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Module Lead in Pune

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 May 2023

Likes

I worked with practiceleague for 10 year. Practiceleague is one of the best legal tech product company in every aspect . It's employee centric company. All Team Leaders,managers and colleagues are very knowledgeable and supportive. Pros: Opportunities to learn and grow, good work life balance, Visionary Products.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No reason found so far to dislike.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Front end Developer in Pune

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2023

Likes

I recently had the opportunity to engage with Practiceleague and wanted to share my positive experience. exceptional work culture, and a very friendly environment with the team.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not found as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

HR Generalist in Pune

Full Time

Recruitment & Talent Acquisition Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 May 2023

Likes

very unprofessional company, they dont pay salary [fnf] if you leave company, and also they keep your original marksheet so that you wont able to leave it, pathetic

Dislikes

They will treat you like slave, even Co-founder doesn't care

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior IT Recruiter in Pune

Full Time

IT Security Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 May 2023

Likes

Worst company they don't pay your salary for 2 to 3 month, always gives reason, VP operations is also so arrogant, better to avoid joining this company

Dislikes

After resign they have not paid salary, treat you like slave, very cheap mentality

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Digital Marketing Manager in Pune

Full Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2023

Likes

The culture is great, and supportive management and helpful teammates

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not think yet

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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AmbitionBox has 1 PracticeLeague Legaltech review submitted by PracticeLeague Legaltech employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if PracticeLeague Legaltech is the right company for yo...Read more

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PracticeLeague Legaltech Customer Support Executive Reviews

PracticeLeague Legaltech Customer Support Executive Reviews

1 review found

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