Pine Labs Engineer- Customer Support Reviews

Likes

Only teammates

Dislikes

No appraisal no promotions

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

New project assignment and it will be controlling good

Dislikes

Nill

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There is no job security maximum employee live the company within 1 year because nobody satisfied

Dislikes

There is no job security And manager every time give the pressure for job not secure no increment immediately fire here

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing likes about pinelabs.

Dislikes

There is no job security and the atmosphere is so toxic. Don't try to join here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great for learning

Dislikes

0 days job security, 10% employee every year on fire policy

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time

Dislikes

upper level team not supportive

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great environment for learning and oppertunity to work with many technologies

Dislikes

Work pressure is more as buisness nature here is critical.

Work Details

It's good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Infra is good

Dislikes

They hired you off roll when it's means completed they fire you, they use employee like use and through make career in trouble less job security i advice don't join this company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only that I am working here till the next job. Working at Pine Labs has challenges, including a high-pressure environment due to higher management pressure, a potential lack of work-life balance.

Dislikes

No work-life balance, Every mid-year higher management makes announcements and publicity that they have achieved various milestones and made millions of profits, but at the end of the year at the time of appraisal, the suddenly change them as they are in a big loss. Appraisal is big scam for lower-level employees. Every day they suffer from hues harassment.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

An extreme level honest review only for sales people 1 salary on time 2 incentive & other benefits are mouth watering you will have a ambani month if u achieve your target 3 cources are available on crm tool if in case u miss or do not understand in training u have a self chance to go through the product just like u prepare in urexams 4 travel allowance is also punctual if you update it properly on darwin box...Read More

Dislikes

1 dont ever be depended on company leads be a one man army in market then only u can survive 2 you must create your huge set of pipeline then only u can survive in sales role dont be depended upon 4 or 5 customers they can backout any time 3 they dont provide laptop only tab which becomes difficult to maintain data as most of the sales employee are habitual to laptop to maintain accurate data Monday to Saturday working hours Sunday fix off If you dont achieve your target even in last month sunday you have to work Just coz of salary & incentive part i am rating 5 I would have loved to work here but unfortunately got fired coz targets didn't achieve...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Good exposure to offline POS acquiring Payment domain work, Office ambience, few payment experts to gain knowledge from, HR policies, many leaves.

Dislikes

No defined processes, always overloaded with work, random work gets assigned, no measure of Product Manager capacity, one should know and manage end to end payment lifecycle, most employees try to push ball in others court as they are always overloaded with work.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

First 6 month is all good for me post that when management change me any many team members are informing only dislikes for this company.

Dislikes

Work environment. Time management. Higher level management not understand lower level management works/how to treat good,how the employees should work. Not much hike less than 5% overall. Hybrid mode. Canteen (only Tea, Coffee, Biscuit & Namkeen) is there. Managers only want my task should be completed by EOD (means they are not checking whether office time is over or not). No Party, No Trip in a quarterly/yearly. Working 6 days a week(SATURDAY) although this is not in company regulations because on website it's showing SATURDAY & SUNDAY holiday but we are doing. Also if anyone are leaving before 2 years from Pinelabs they should submit there PineLabs bag also....Read More

Work Details

Work policy: 6 days/week from office

Work days: Monday to Saturday (Strict Timings)

Likes

Work is good

Dislikes

Culture is very bad Even after giving your 200 percent your work does not get recognized. Nobody gives credits to juniors. They have new strategy for layoffs called PIP . If employee is in pip and then he resigns manager will come and say you were not in pip it's because of stack ranking we had to put you because of upper managementpressure even though you performed very well and then they match the counter offer too....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Increment 2. Incentives 3. Reimbursements 4. Operations 5. Support function

Dislikes

No cons that i can remember. Let me explain 1. Company gives good increment from around 1% to 4%. And if you perform exceptionally well for qualifying a promotion (no set criteria is there though) you can get massive 5% appraisal. 2. There is an incentive for the sale you make. Just, there is a surprising element. You don't know theexact incentive earned on which product. And also, you don't even know when it will be actually credited to your account. And if it is credited to your account, you don't know for which product it is given and which products are left/not given. Our management do this to keep the things exciting. 3. Reimbursements are great. They are so detailed that no body can fool you. And the exciting part is, these will never get approved when you need these the most. There are no worthless concept of "time value of the money" in the company. 4. Operations are so smooth that you will not get any hurdles. Because to get hurdles, one must progress forward. Here nobody knows how the things are done, thus no need to worry about case closures. 5 Support function is so encouraging that one have to push himself to get the things done. There are many people to tell you that how you can accomplish something without a support from any other. Company will make sure to make you realise your potential by helding you responsible for every mishaps. See, when you do something good there are always people to take credit. But when things go southwards, it's the time that then you realise that you are a one man army....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Flexibility. But flexibility here is a two way sword. Senior Leadership will not work with you in inputs, just expect output to come from your individual and your team's hardwork. Full DIY mode of new product/business development.

Dislikes

God forbid, if there is any disruption like Covid or Regulatory issues or Partner issues or Structural issues with any business - Senior Leaders will hang you on the cross [side-line / lay-off / quite firing]. Instead of helping the incumbent address the external issues they will take the easy and dirty way by bring someone new fromoutside to build the business. And they will keep doing it till they find someone who makes it happen....Read More

Likes

Flexible working hours, work life balance and culture of the office are good

Dislikes

Politics are there , people are who doing bettering with seniors will get promotions and appresals only. No job security, suddenly they can ask to leave the job at the time of yearly bonus and appresals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.