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Payworld

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based on 86 Reviews

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Payworld Customer Success, Service & Operations Department Reviews

Updated 18 Dec, 2024

Overall Rating

3.7/5

based on 15 reviews

Rating distribution

5

6 (40.0%)

4

4 (26.7%)

3

2 (13.3%)

2

1 (6.7%)

1

2 (13.3%)

Category Ratings

3.6

Work-life balance

3.5

Company culture

3.5

Job security

3.3

Work satisfaction

3.1

Salary

3.1

Skill development

3.1

Promotions

What employees say about Payworld?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

62% employees reported

Flexible timing

46% employees reported

No travel

92% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

5 reviews

3.8

Rated by Men

10 reviews

Payworld is rated 3.7 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Payworld is rated 3.7 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.7

• 15 Reviews

Sales & Business Development

3.5

• 24 Reviews

BFSI, Investments & Trading

3.7

• 8 Reviews

Finance & Accounting

2.4

• 6 Reviews

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3.4

• 5 Reviews

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2.8

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2023

Likes

Nothing

Dislikes

Nn hh jj jj bhjj jj

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Executive Operations in Gurgaon / Gurugram

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 25 Dec 2023

Likes

Good company

Work-life balance - Good

Dislikes

Salary issue with this company

Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Executive in Gurgaon / Gurugram

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 25 May 2023

Likes

Co workers are equally disturbed with the work policies

Dislikes

All the time they keep changing the policies Lower level staff is always get degraded and insulted Mangement doesn’t listen Hr is doing nothing

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 May 2023

Likes

Nice team. Fast Growing Company.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such.

Work Details

Work policy: Flexi

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Dec 2022

Likes

Excellent environment, Great management, fully satisfaction

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Should be improved...and upgrade compare to others ..

Work Details

Work policy: Depends on requirement

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive in Gurgaon / Gurugram

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Nov 2023

Likes

Nice working environment and supportive colleagues.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothings.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive Operations in Gurgaon / Gurugram

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Sep 2022

Likes

Trustable company, they will get not fired you, And also working environment is nice.

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Most of things I liked in this company.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Payworld.

Operations Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 May 2022

Likes

I like working with Payworld.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

6 days working is what I don't like & work culture. It's kinda toxic.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Joint Vice President in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2024

Likes

Sr trust their employees and give time to perform

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike here

Work Details

Work policy: 4 days I/work from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2023

Likes

WORK CULTURE, WORK LIFE BALANCE

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NOTHING

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Jan 2023

Likes

Shift timings

Dislikes

Salary and extra earnings

Salary - Poor
Skill development - Bad
Job security - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Outbound Executive in Gurgaon / Gurugram

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

This company sucks

Dislikes

This company is hell

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hell

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2022

Likes

Team management, working under guidance of respected COO Mr. Praveen dhabhai is great, flexibility and work life balanced here.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in New Delhi

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 18 Dec 2024

Likes

nothing,......

Dislikes

everything....

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Customer Care Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

posted on 06 Dec 2023

Overall Rating

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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More about working at Payworld

HQ - Gurgaon/Gurugram, Haryana, India
FinTech
201-500 Employees (Global)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Payworld reviews submitted by Payworld employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Payworld is the right company for you. 62% of employees reported the wo...rking days at Payworld as Monday to Saturday. 54% employees reported the work timings at Payworld as Strict timing. Read more

Home >
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Payworld Reviews >
Payworld Customer Success, Service & Operations Department Reviews Reviews

Payworld Salaries in Customer Success, Service & Operations Department in India

Operations Executive 11 salaries	₹1.8 L/yr - ₹3.4 L/yr
Manager OPS 4 salaries	₹4.6 L/yr - ₹7.2 L/yr
Senior Executive Operations 3 salaries	₹3.5 L/yr - ₹3.7 L/yr
Customer Response Executive 3 salaries	₹2 L/yr - ₹3.6 L/yr
Senior Customer Service Associate 3 salaries	₹2.1 L/yr - ₹2.3 L/yr

Explore more salaries

Employee Benefits at Payworld Customer Success, Service & Operations Department

Free meal

2 total responses

Health insurance

1 total response

Cafeteria

2 total responses

Job/Soft skill training

1 total response

View All

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