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Paragon Digital Services

Compare

based on 283 Reviews

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Reviews
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Paragon Digital Services Customer Success, Service & Operations Department Reviews

Updated 3 Mar, 2025

Overall Rating

2.9/5

based on 19 reviews

Rating distribution

5

5 (26.3%)

4

4 (21.1%)

3

4 (21.1%)

2

1 (5.3%)

1

5 (26.3%)

Category Ratings

3.2

Salary

3.0

Company culture

2.9

Work-life balance

2.8

Skill development

2.8

Work satisfaction

2.6

Promotions

2.3

Job security

What employees say about Paragon Digital Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

85% employees reported

Flexible timing

64% employees reported

No travel

92% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

2 reviews

3.1

Rated by Men

17 reviews

Paragon Digital Services is rated 2.9 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects a below average employee experience, indicating poor satis ... Read more

Paragon Digital Services is rated 2.9 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

2.9

• 19 Reviews

Marketing & Communication

3.2

• 138 Reviews

Data Science & Analytics

2.8

• 16 Reviews

Engineering - Software & QA

4.4

• 16 Reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

AD-Trafficker in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 Jul 2018

Likes

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Overall Rating

Accounts Manager (working remotely)

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Dec 2024

Likes

Now it's under dentsu. Actually it's been 3 months and no project has been assigned to me , so can't comment on work culture. According to company policy there are unlimited leaves but no manager will approve that !! & It's quite common. Supportive onboarding team. Good health insurance policy

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No leave encashment policy. My colleague said, hikes are very low, around 2-4%

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Social Media Analyst (working remotely)

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Oct 2024

Likes

Leads not supporting

Dislikes

No Job Security

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Top Paragon Digital Services Interview Questions

asked in Senior Analyst interview

Q1. What is digital marketing, python sorting program? ?

View answer (1)

asked in Senior QA Analyst interview

Q2. what is smoke testing

View answer (1)

Get interview-ready with top interview questions

View all 7 questions

asked in Senior Associate interview

Q3. how to manage different campaigns?

View answer (1)

asked in Accounts Manager interview

Q4. Digital advertising experience and client handling

View answer (1)

Account Manager - Programmatic in Chennai

Full Time

·

Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Nov 2023

Likes

Everything is good, better place to learn and grow

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing all looks good

Job security - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Paid social Specialist in Chennai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Jul 2023

Likes

Nothing

Dislikes

Everything is worse. Especially leadership team is a big chaos at dentsu

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Processing Executive (working remotely)

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Feb 2023

Likes

Environment, culture,work,shift,hikes

Dislikes

Environment, culture, work, shift, hikes

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Executive (Paid Social) (working remotely)

Full Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jul 2023

Likes

Good work cultures Salry on time Training Good colligues

Salary - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not given more technical knowledge Layoff

Job security - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Paragon Digital Services.

Senior Processing Executive (working remotely)

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 18 Jan 2023

Likes

nothing as of now

Job security - Good

Dislikes

nothing as of now

Salary - Poor
Skill development - Poor
Promotions - Poor
Company culture - Poor

Discover interview dos and don'ts from real experiences

Quality Analyst in Chennai

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jan 2021

Likes

Nothing to say

Salary - Excellent

Dislikes

Everything

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Processing Executive (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Feb 2023

Likes

Salary is Credited on Time!

Dislikes

Worst Work Culture, Politics, you will be treated like slave, NOO scope for skill development.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate Manager (working remotely)

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 05 Oct 2022

Likes

We can explore our skills

Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

No scheduled leaves for the year

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Chennai

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 Oct 2021

Likes

It's like a work from home so nothing to share from my end.. Don not trust the management words.

Work satisfaction - Good
Work-life balance - Good

Dislikes

Liers. Management will always bluff and never talk true including managers.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad

Work Details

NA

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Product Support Specialist in Chemnai

Vendor client service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 May 2022

Likes

Transparency

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

No dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Mar 2025

Likes

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security - Poor

Overall Rating

Senior Quality Analyst in Chennai

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 May 2019

Likes

No comments simply wast

Dislikes

Each and every thing

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Associate Manager in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2021

Likes

Perfect place to work with Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Ad Operations Analyst in Chennai

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Apr 2021

Likes

All

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No

Work Details

Giid

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Creative Auditor in Chennai

Creative auditor Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2020

Likes

Very joyful and enjoy to work for these company

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Process Specialist in Pune

Full Time

·

Customer Success Department

5.0

posted on 17 Apr 2024

Overall Rating

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Paragon Digital Services?

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More about working at Paragon Digital Services

HQ - Chennai, India
Marketing & Advertising
1k-5k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Paragon Digital Services reviews submitted by Paragon Digital Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Paragon Digital Services is the right company for... you. 85% of employees reported the working days at Paragon Digital Services as Monday to Friday. 64% employees reported the work timings at Paragon Digital Services as Flexible timing. Read more

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Paragon Digital Services Customer Success, Service & Operations Department Reviews Reviews

Paragon Digital Services Salaries in Customer Success, Service & Operations Department in India

Accounts Manager 10 salaries	₹6.1 L/yr - ₹12 L/yr
Processing Executive 8 salaries	₹1.8 L/yr - ₹3.5 L/yr
AD-Trafficker 6 salaries	₹3 L/yr - ₹4.3 L/yr
Social Media Analyst 6 salaries	₹3 L/yr - ₹5.8 L/yr
Senior Processing Executive 4 salaries	₹3 L/yr - ₹6 L/yr

Explore more salaries

Employee Benefits at Paragon Digital Services Customer Success, Service & Operations Department

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

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