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Nexa

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based on 908 Reviews

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Nexa Customer Care Manager Reviews

Updated 21 Nov, 2023

Overall Rating

2.6/5

based on 11 reviews

Rating distribution

5

7 (63.6%)

4

2 (18.2%)

3

0 (0%)

2

1 (9.1%)

1

1 (9.1%)

Category Ratings

3.0

Skill development

2.9

Job security

2.6

Work-life balance

2.4

Company culture

2.2

Salary

1.9

Promotions

1.9

Work satisfaction

What employees say about Nexa?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

80% employees reported

Flexible timing

22% employees reported

Within city

45% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

3 reviews

1.7

Rated by Men

5 reviews

Nexa is rated 2.6 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with t ... Read more

Nexa is rated 2.6 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Care Manager in Satna

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2023

Likes

Bad organisation and management, poor work quality.

Dislikes

Bad organisation and management, poor work quality, agm is so irritating and irresponsible.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Customer Care Manager in Chirang

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Nov 2023

Likes

I would like the security proseser

Dislikes

I don't like the sallery

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Customer Care Manager in Adityapur Jamshedpur

Sales & Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

All are very helpful and proud to be work with this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All are very nice person but our md mr ankit dua he is a very good person he know how to take care of their office staff

Work Details

Very good i. Feel very happy to work here

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Manager in Ghaziabad

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 05 Oct 2021

Likes

It was ok ok experience

Salary - Good
Skill development - Good
Work-life balance - Good

Dislikes

It was ok ok experience,not so good,not so bad.Lots of politics was there.I think they people do not required laborious people.

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Customer Care Manager in Jaipur

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2022

Likes

Company policies are good. Work good and your job is completely secure. Talk about Regional office , everything is good.

Salary - Good
Skill development - Excellent
Job security - Good
Company culture - Excellent

Dislikes

Too much focused on customer service for which employees are treated in bad way by R. O. to dealership.

Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Read Nexa Reviews based on similar designations

3.6

Relationship Manager

(335)

3.5

Sales Manager

(16)

4.2

Customer Care Executive

(14)

3.5

Sales Executive

(12)

4.8

Customer Relationship Manager

(8)

Customer Care Manager in Jodhpur

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Nov 2019

Likes

Job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

Customer care manager

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Manager in Nagpur

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2019

Likes

Environment and locality

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any comments

Work Details

It have grate experience with Nexa and morality better

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Nexa.

Customer Care Manager in Jaipur

customer care department Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2018

Likes

very nice to work with nexa, learn lots of things😊

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no growth

Work Details

very good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Manager in Jodhpur

Sales Quality Department Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2018

Likes

Nexa is global & reliable. They are always open for innovation. They don't even pamper their customers but they also does the same with their employees.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Sometimes I feel, there is not value of suggestions.

Work Details

Challenging.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Manager in Chennai

Customer care Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2019

Likes

Yes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothinh

Work Details

Excellent experience

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Manager in Rajahmundry

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

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HQ - Delhi/NCR, Delhi, India
Automobile
1k-5k Employees (India)
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Nexa Reviews by Designations

Nexa Relationship Manager Reviews
Nexa Senior Relationship Manager Reviews
Nexa Quality Manager Reviews
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Nexa Customer Care Executive Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Nexa reviews submitted by Nexa employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Nexa is the right company for you. 80% of employees reported the working days a...t Nexa as Monday to Saturday. 78% employees reported the work timings at Nexa as Strict timing. Read more

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Nexa Customer Care Manager Reviews

Nexa Office Photos

Nexa Customer Care Manager Salary

based on 12 salaries

₹0.8 L/yr - ₹4.4 L/yr

58% less than the average Customer Care Manager Salary in India

View more details

Employee Benefits for Nexa Customer Care Manager

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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