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National Payments Corporation of India Senior Associate Reviews
based on 68 reviews
Updated 16 Jan, 2025
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.7
Job security
3.7
Skill development
3.3
Salary
3.2
Work-life balance
3.2
Work satisfaction
3.1
Company culture
2.7
Promotions
National Payments Corporation of India is rated
3.5 out of 5 stars on
AmbitionBox, based on 68 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
National Payments Corporation of India is rated
3.5 out of 5 stars on
AmbitionBox, based on 68 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in National Payments Corporation of India Senior Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
68 reviews found
Sort by:
Popular
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 Aug 2023
Likes
Proud to be an Npcian
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Depends on vendor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Employer’s Response
Dear Sir/Madam, thank you for your positive feedback. We're committed to providing a supportive and rewarding work environment. - Team NPCI
Senior Associate in
Mumbai
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 05 Oct 2023
Likes
Focus on nation building
Skill development - Excellent
Dislikes
Some policy
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, thank you for your review. Alternatively, you can share your detailed feedback at togetherwebuild@npci.org.in and our team will look into it. - Team NPCI
Dear Sir/Madam, thank you for sharing your concerns with us. We take all feedback seriously and are sorry to hear that you've had a negative experience. Please share your feedback in detail at togetherwebuild@npci.org.in so that we can look into the matter at the earliest. - Team NPCI
Senior Associate in
Mumbai
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 20 Sep 2023
Likes
Good colleagues la la la la la
Dislikes
Management la la la la la
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Employer’s Response
Dear Sir/Madam, thank you for your review. Alternatively, you can share your detailed feedback at togetherwebuild@npci.org.in and our team will look into it. - Team NPCI
Senior Associate in
New Delhi
Full Time
·
Finance & Accounting Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 21 Mar 2023
Likes
NPCI as a brand, contribution in building the digital economy
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Dear Sir/Madam, we appreciate your kind words! We're happy to hear that you enjoy your experience at NPCI. We take pride in fostering a positive work culture. -Team NPCI
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jul 2023
Likes
For any employee, it's proud moment to work at NPCI. Working at NPCI means working for nation.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing in my opinion
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, thank you for your wonderful review! We're happy to hear that you enjoy your experience at NPCI. We take pride in fostering a positive work culture. -Team NPCI
Senior Associate in
Mumbai
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Oct 2023
Likes
Nothing
Dislikes
Don't spoil your career
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, we would like to understand your concern better. Please share your feedback in detail at togetherwebuild@npci.org.in so that we can look into the matter at the earliest. -Team NPCI
You are reading trusted reviews. Keep reading to find out more about
National Payments Corporation of India.
Senior Associate in
Mumbai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 04 May 2023
Likes
Great company to work
Skill development - Excellent
Job security - Excellent
Dislikes
WFH not available
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, thank you for your positive review. Also, we have noted your feedback for further consideration. -Team NPCI
Dear Sir/Madam, thank you for your positive review. Also, we have noted down your feedback for future consideration - Team NPCI
Senior Associate in
Kochinda
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 May 2021
Likes
Good work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Career growth is limited for outstation employees
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Nov 2023
Likes
Work environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
there is no dislikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Dear Sir/Madam, thank you for your wonderful review! -Team NPCI
Senior Associate in
Mugalivakkam Signal
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 05 Sep 2022
Likes
Work life balancing and learning opportunities
Skill development - Good
Job security - Excellent
Work-life balance - Excellent
Dislikes
Appraisal bell curve system
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Employer’s Response
Dear Sir/Madam, your appreciation means a lot to us. We value your input and will work towards improvement. -Team NPCI
Senior Associate (working remotely)
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Feb 2023
Likes
Only brand that also because its the only org in India being a central payments system and supported by Gov. Mind you it's not a gov organization, it's like a fintech anything and everything can happen to get the work done.
Dislikes
1. Bad work life balance - can expect a call from boss on Saturday and Sunday as well and from market players as well. You will be working 24*7 for 365 days.
2. Bad work culture- Constant Pressure from Senior/top Management to get the work done, per employee work is overloaded full time, work sizing is not done properly. Anytime, any type of work can be allocated.
3. Be ready to hear shouting from all the Department Heads because of dependencies.
4. Low staff: less staff adds to lot of pressure high dependency of projects. Plus, less staff leads to high work pressure and constant shouting from Top Management as all the staff is overloaded with work already causing delay in projects , it's a Catch 22 situation.
5. 90% of the work is operational, it's running pillar to post, constantly chase others from other department for 3 follow up and 1 escalation in most of the cases. KRA forms is in name's sake no time to complete Goal sheet projects as 90% of the time goes in resolving operational issues so at the year end boss doesn't care about operational issues but KRA goals: impacts the yearly rating a lot.
6. HR policies are very good, infact best in the market but due to severe work pressure absolutely only 10-20% is implemented 9n an individual level.
7. Leaves: Employees will take almost 0-2 leaves in a year, those also will be due to sick leaves. One can hardly take any leave as there is immense work pressure and no back up of work/employee resource. No leaves are approved as well. Another Example: one of my colleague leaves were cut down to 5 days from 12 days during his marriage season. He was immensely tensed as his leaves were not approved in the portal till last day of he taking leave.
8. Office interiors are awesome like - example : massage chairs, table tennis Table, carrom board, Xbox- Playstation but one would hardly get 1 day in a year to use/play such things. So no point.
9. Getting the work done from other departments is most difficult part, it get delayed and some people are non supportive as well.
10: Salary: Less than market standard got amount of work being done. Hike is miniscule like 6-7% that also average rating of 2 which 90% of the employees receive.
11. Job security is less among: Associate, Sr.Associate, Lead and Sr.lead level. Rating is low (below expectations) be ready with another job in hand during yearly appraisal period.
12: Attrition: Highest attrition rate in the BD department. Very much high due to unwanted operational issues. Example: 8 people hard joined with me, 4 immediately put down papers in 2 months and other 3 after 4 months and 1 person left after 2.5 years which took immense toll on body health conditions.
13: Top Management is settled at thier work place since last 15 years. Cruel work culture, one has to do daily meditation and be thick skined to survive in this organization.
Overall suggestion: not to keep this org as a top priority to join, 3rd-4th. If you have other offers in hand....Read More
Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, thank you for sharing your concerns with us. We take all feedback seriously and are sorry to hear that you've had a negative experience. Please share your feedback in detail at togetherwebuild@npci.org.in so that we can look into the matter at the earliest. -Team NPCI
Senior Associate in
Mumbai
Innovation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Apr 2022
Likes
Nothing
Dislikes
Appraisal system,processes,no skill upgradation.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Lot of pressure
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, we would like to understand your concern better. Please share your feedback in detail at togetherwebuild@npci.org.in so that we can look into the matter at the earliest. -Team NPCI
Senior Associate in
Mumbai
Certification Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 04 Jul 2022
Likes
Job security and work life balance
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Partiality and no work ethics in higher management
Salary - Poor
Company culture - Bad
Work Details
It was great since i was few jerk manager and few were good. But teammates were blessing.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, thank you for your positive review. Also, we have noted down your feedback for future consideration - Team NPCI
Senior Associate in
Mumbai
Online ops Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 15 Nov 2022
Likes
Cares for employees
Facilities for employees
Skill development - Excellent
Job security - Good
Company culture - Good
Dislikes
Apprisal policies
Compensation
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Sir/Madam, thank you for your positive review! Please share your feedback in detail at togetherwebuild@npci.org.in so that we can look into the matter at the earliest. -Team NPCI
Senior Associate in
Mumbai
Engineering & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 01 Jan 2021
Likes
Company has taken all safety measures for its employees and their families.while work from home company has taken care that employee should not be stressed by engaging them in several activities,arraging various sessions.
Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Associate in
Goregaon
Business Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 May 2021
Likes
Work Culture, Company Policies, Finance Domain
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Senior Associate in
Chennai
Enterprise Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Mar 2022
Likes
Good culture and work life balance
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Senior Associate in
Mumbai
Business Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
1.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 10 Aug 2022
Likes
Learning and great projects
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Dislikes
Annual appraisals and promotion policies
Salary - Poor
Promotions - Bad
Employer’s Response
Dear Sir/Madam, thank you for your review! We're happy to hear that you enjoy your experience at NPCI. Also, we have noted your feedback for further consideration.
People also ask about National Payments Corporation of India's Senior Associates
Is National Payments Corporation of India a good place to work for Senior Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 68 employee reviews, it's clear that most senior associates have an average experience working at National Payments Corporation of India. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does National Payments Corporation of India pay their Senior Associates well?
According to AmbitionBox reviews, National Payments Corporation of India senior associates rate their salary and benefits at 3.3 out of 5, based on 68 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about National Payments Corporation of India's senior associates salaries here and to read reviews specifically about salary and benefits at National Payments Corporation of India for senior associates, click here.
How is the work culture at National Payments Corporation of India for Senior Associates?
Work culture at National Payments Corporation of India for senior associates is rated 3.1 out of 5 by 68 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at National Payments Corporation of India for senior associates, click here.
How is the job security at National Payments Corporation of India for Senior Associates?
Based on 68 reviews on AmbitionBox, National Payments Corporation of India's senior associates rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at National Payments Corporation of India for senior associates, click here.
Is work from home available to Senior Associates at National Payments Corporation of India?
According to 12 AmbitionBox reviews, National Payments Corporation of India does not currently offer any work-from-home options to senior associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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