Muthoot Finance Customer Care Executive Officer Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 2 Feb, 2024
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
-
Company culture
-
Job Security
-
Salary & Benefits
-
Work-Life balance
-
Skill development
-
Promotions/Appraisal
-
Work Satisfaction
Muthoot Finance is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Muthoot Finance is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Rae Bareli
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Dec 2024
Likes
salary hike and Career growth is nominal.. work culture and work life balance is best
Dislikes
Increment of salary and Incentives payout is only for seniors and RO employees, branch level employee only get the nominal amount
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Worst company, don't give incentive and making scam to their customers and the muthoot branch behaviour was very bad and our senior was not supported all the time they forced to achieve Target, if any chance you don't achieve Target they hold your salary and always cut some amount from salary the work environment was very bad, no clean drinking water I suggest don't do work in this company
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Deputy Manager in
Bhubaneswar
Full Time
·
Audit & Control Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2024
Likes
Salary always credited in right time
Dislikes
Dividing the staff with religion
Similar promotion and pay not available.Very politics on staff promotion
Higher Authorities and very bad
Paying very less payment
Not employee friendly oriented company
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2024
Likes
Muthoot finance is a professional company and all the workers working in the company are given timely salary and promotion. Muthoot finance is a good company for newly joined employees to improve their career.
Dislikes
Muthoot finance is not A bad company for me.
So I won't say bad.
Customer Care Executive in
Dhanbad
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Feb 2024
Likes
Nothing
Dislikes
The atmosphere here is very bad...the work is given a lot of pressure and the behavior of seniors is very bad. Working hours are 9 to 6 but they work from 9 to 7:30 and there is no leave here.They did not give me relaxation on Sundays. They made me work from home on Sundays.
Customer Care Executive in
Ajmer
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 31 Dec 2023
Likes
Nothing
Dislikes
Promotion and appraisal criteria is very bad and working environment is not so good as expected. Calling their employees to come office even on Sundays without paying them extra amount or incentive e
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Palwancha
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Dec 2024
Likes
All good the work
Dislikes
Nothing issues
Customer Care Executive in
Kolkata
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Never
Dislikes
Working culture is very poor. Senior staff are not co-operative
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Good experience
Dislikes
the job is to pick up the middle I don't like it
Computer Operator in
Hapur
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Good
Dislikes
Behaviour not good corporate job
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Other Muthoot Finance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Junior Relationship Executive in
New Delhi
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Muthoot finance is a one of the top NBFC in India. here's feel free to learn all kind of banking sector work.
Dislikes
Here's Promotion would be delay despite the working period
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Auditor in
Gulbarga
Full Time
·
Audit & Control Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Good company. Treats you well.
Dislikes
I honestly advice avoid taking up this job junior audit executive (gold). Any other job in this company has excellent potential. This job will make you end up in a hospital with some terminal illness.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Relationship Executive in
Howrah
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2024
Likes
The one and only thing is good that they pay the salary on time. But the salary is very low compared to their competitors.
Dislikes
Nothing is good in the company. The regional office staff will not help you when you face some problems. When you join the company they will tell you that it's a 9-6 job but in reality it is 9-7:30 job or beyond. Create senseless pressure by the management. Even they forcefully work you on "SUNDAY". That means there are no holiday. Think 100 times before join this company.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Junior Relationship Executive in
New Delhi
Full Time
·
Administration Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Branch staffs are cooperative. Pressure is low as compared to banks and other NBFCs if your branch has customer walking.
Dislikes
1.Salary is very low as compared to industry and other companies.
2.RO management are worst. They will not pick your call even if customers is shouting on you for their loan closure.
3.Branch staffs have to listen customers abusive language because they have closed accepting all kinds of online payments and also did not give virtualaccount to customers on time.
4. RO management staff does not cooperate with branch staffs.They only care about business not about customers and staffs....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Relationship Executive in
Hyderabad / Secunderabad
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Dec 2024
Likes
MUTHOOT FINANCE LTD. IS GOOD AND OUTSTANDING GROWING COMPANY AND NO 1 FINANCE COMPANY IN THE INDIA
Dislikes
Only three things I'll tell you
1. Muthoot officer using 😔 words and un porlamentery language in the staff
2. So many leaves are you have but officer not sanctioned the leaves
Nowadays customers also suffering the gold loan releasing transaction after 3 days 🙏 we request to create a virtual 🆔 but officer is saying not given a big today 😔 present situation is very bad in our some regions
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Regional Operations Manager in
Chennai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Largest gold loan company in India.. Making continues profit every year
Dislikes
Lack of recognition to honestly working employees. Promotion & increment given to all fraudulent employees with the support of RM & ZM. VERY POOR HR TEAM. HR NEVER SUPPORT TO EMPLOYEES EVEN FOR GENUINE ISSUES. MANAGEMENTS MOTO IS TO EARN PROFIT ONLY.
Relationship Executive in
New Delhi
Full Time
·
Payroll & Transactions Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing
Dislikes
No promotion
No overtime payment
Also demote employees
Sunday working without any payment
Too much late sitting
Leave problems
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Branch Manager in
Jaipur
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Nov 2024
Likes
Company have a good financial Background.
Dislikes
Appraisal process ,
Incentive policy,
Leave management ( HR policy )
Working time ( 9 to 6.30 and 6 days )
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Relationship Executive in
Chennai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Nov 2024
Likes
The salary will be credited to your account in every 30th or 31st of the month
Dislikes
The worst company I have ever seen.companies motive only for increasing the profit and AUM.mostly they prefer to work even on sundays.they think that employee has not family or personal life.normally the working time is 9:30 to 6:00 but we should come to branch on 8:00 to 7:30.thre is no extra payment or benefit for extra time.
The superior persons are not support for increasing the business and complete our target and pushing the OTC products at the time of releasing the incentive or bonus.they think that they should pay the incentive to employees but tomorrow they push to login the OTCs.there is no chance to convince the customers for the products because such a worst products they are cross selling.unable to handle the pressure from the superiors the employees login the products using their own cash and become a debtor.this is the reality in muthoot finance.the incentive structure may vary from the performance of the employees like when we perform poorly they should increase the payout per product but we perform better they should decrease the payout per product....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Store Manager in
Perambalur
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Nov 2024
Likes
Worst staff speech Tream and conditions not followed perambalur branch very worst I am exited for your financial👎👎👎
People also ask about Muthoot Finance's Customer Care Executive Officers
How is Muthoot Finance to work for?
Muthoot Finance is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Muthoot Finance is known for Company culture which is rated at the top and given a rating of 0. However, Company culture is rated the lowest at 0 and can be improved. To know first hand how it is like to work at Muthoot Finance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Muthoot Finance?
According to AmbitionBox ratings, Muthoot Finance employees rate its salary and benefits as 0 out of 5. You can know more about Muthoot Finance Salaries at AmbitionBox
How is the work culture at Muthoot Finance?
Work culture is rated 0 at Muthoot Finance by 1 employees. While job security is rated 0 and work-life balance is rated 0 at Muthoot Finance. Read detailed reviews by employees of Muthoot Finance on AmbitionBox.