MTn NIGERIA Customer Service Representative Reviews

Likes

The company gave me my carrier breakthrough and i love it. MTN Nigeria provides opportunity of working with a lot of people from different backgrounds which make the workplace a fun place to be. The company is widely open to latest technology in mobile telecommunication and striving hard to be the best among the rest.

Dislikes

Work volume is high but compensation is not good enough.

Work Details

My task involves attending to customers in-bound calls, mostly interesting but a bit challenging.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company has significantly help to enhance call quality on MTN network. The company subsists on the core brand values of Leadership,relationship,integrity,innovation and can do it, it prides itself on its ability to make the impossible possible, connecting people with friends,family and opportunities.

Dislikes

I don't hate MTN

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Work life balance, compensation and benefits. We are always implementing new technologies all the time. currently am doing championing migration of 450TB EDW database from Supercluster T4-4 to Supercluster M8. M8 is the latest Oracle Engineering System.

Dislikes

Politics which means too much of eye service. I don't believe in office politics, I do my work according to the company SLA.

Work Details

The work here is hectic because we run 24/7 operation to avoid any unplanned downtime . You know as a telecommunication company our system performance have to be optimal and available all the time.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

I working with Mtn Nigeria because of their good cares to their works

Dislikes

I hate Nothing about Mtn

Work Details

My work with Mtn was very exciting

Work days: Alternate Saturday off (Flexible Timings)

Likes

MTN Nigeria is a good place for everyone who wants to build a good career and it is a friendly environment to carry out activity.

Dislikes

There are politics in the company.

Work Details

Working at MTN was awesome experience and it was learning&career building environment. My various roles at MTN made me to know how to build long-term relationships, how to keep documents,how to collaborate with colleagues to meet targets. How to plan.

Work days: Monday to Friday (Strict Timings)

Likes

I liked the modus operandi of the organisation. The benefit and work conduction was very ok until the Indians took over.

Dislikes

I dislike the call centre been contracted to the idian(Ison BPO)

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Mtn will give you enough training that will help you inside and outside Mtn.

Dislikes

I think growth rate in some department is a major concern e.g Customer Relations. There are people that spent more than 10 years as a supervisor, this could lead to frustration and low productivity.

Work Details

It was a mix feelings, excitement, frustration, learning curve, fun filled.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning on the Job and worked with different people in deferent states.

Dislikes

No appraisal. No salary increments . Work life balance not encouraged as field Engineer. No job security.

Work Details

Has site deployment . Carried out Tss with acquisition team. Accept or reject the sites if no meeting the specifications. Supervised BTS site build from foundation to finish and integrate the sites.worked at Lagos ,Asaba & Ibadan regions.

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.