MSBC Group "Undefined" Reviews

Employer’s Response

Thank you for your feedback. The phone policy is communicated to all employees prior to joining and is implemented for specific reasons aligned with our company. Breaks are monitored to ensure fairness and productivity, and any concerns are only raised if timings significantly exceed the agreed expectations.

Employer’s Response

Thank you for your feedback confirming the support of our seniors at MSBC We appreciate your review and thought to write such positive review. The phone policy is communicated to all employees prior to joining and is implemented for specific reasons aligned with our company. Breaks are not "counted", and any concerns are only raised if timings significantly exceed the agreed expectations.

Employer’s Response

Thank you for your feedback.

Employer’s Response

Thanks for your review!

Employer’s Response

Thanks for your review!

Employer’s Response

Although we disagree with being the worst organisation in the software industry, Thanks for taking your valuable time out to air your views. Side Note: we transitioned to a 5 day working week over 2 years ago.

Employer’s Response

Thank you for your review.

Employer’s Response

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and would like to address your concerns. Timing and Breaks: We want to clarify that emails regarding late arrivals, extra break times, or early departures are not sent out after just a 1-minute discrepancy. We're unsure where this perception came from, but we'll certainly review our internal systems to ensure there's no miscommunication. Leave Policy: Our leave policy is designed to be flexible. We understand that not everyone wishes to take off on traditional festivals or public holidays, so we allow our employees to choose their days off. Furthermore, we do not cut salaries for taking holidays. Instead, days off are deducted from the leave balances, ensuring that employees are not financially penalized. Work Environment: We aim to create a productive and comfortable work environment for all our employees. If there are concerns about the nature of the work or the expectations, we encourage open dialogue to address them. Monitoring: The cameras in our workplace are for security purposes and to ensure the safety of our employees. We respect the privacy of our team members and do not use these cameras to micromanage. Contractual Obligations: The bond and notice period are standard practices in many industries to ensure both the company and the employee have stability. However, we're always open to feedback and looking for ways to improve. We value all feedback, both positive and negative, as it helps us grow and improve. We'd appreciate the opportunity to discuss your concerns further and work towards a resolution. Please feel free to reach out to our HR department. Thank you for your time with us, and we wish you all the best in your future endeavors.

Employer’s Response

Thank you for sharing your feedback. We're sorry to hear that you feel this way. We'd like to clarify that in 2021, we transitioned to a 5-day working week, and your review seems to reflect a schedule from before that change. We always strive to improve our work environment and policies, and we take your concerns seriously. We encourage open dialogue and would appreciate the opportunity to discuss your feedback in more detail to better understand and address your concerns.

Employer’s Response

Thank you for your positive remarks on our work ethics, culture, policies, and leadership. We truly value your feedback. We acknowledge your concern about the lack of recreation time and the serious atmosphere. We believe in the importance of work-life balance and fostering a collaborative environment. To address this, we've introduced a variety of recreational activities. Starting online during the pandemic, we now have regular team-building activities within the office. Additionally, we have a dedicated team in place to manage and ensure that these activities are both fun and engaging for everyone. We hope these initiatives enhance your experience with us and promote more interaction among team members. We're always open to suggestions and feedback to further improve our work environment.

Employer’s Response

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and concerns. To clarify, we transitioned to a 5-day working week in 2021, which means we now have all Saturdays off. We apologize if there was any miscommunication regarding this. We understand that job security is crucial, and we aim to provide a stable and supportive environment for all our employees. We'd appreciate the opportunity to discuss your concerns further, especially regarding your perception of job security and the work environment. Your feedback is essential to us, and we're committed to continuous improvement. Please feel free to reach out to our HR department to share more about your experience and any suggestions you might have.

Employer’s Response

Thank you for acknowledging the cleanliness of our workplace, our food facilities, and the helpfulness of our teammates. We're sorry to hear that your overall experience wasn't positive.

Employer’s Response

Thank you for your feedback. We're glad to hear that you appreciate the punctuality of our salary disbursements. However, we'd like to clarify a couple of points: There's no requirement to swipe a card to use the toilet. We value the comfort and privacy of our employees, and taking additional break times is not something we penalize our team for. As of April 2021, we transitioned to a 5-day working week, meaning all Saturdays are off. We apologize for any confusion or miscommunication regarding this. We always aim to improve our work environment based on feedback, and we appreciate you sharing yours.

Employer’s Response

Thanks for your review!