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Engaged Employer

MMC Infotech Services

Compare

3.6

based on 252 Reviews

Filter reviews by

MMC Infotech Services Customer Service Executive Reviews

based on 25 reviews

Updated 19 Nov, 2024

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.8

Skill development

3.4

Work Satisfaction

3.2

Company culture

3.1

Work-Life balance

2.1

Salary & Benefits

2.0

Promotions/Appraisal

Top Mentions in MMC Infotech Services Customer Service Executive Reviews

25 reviews found

Sort by: Popular

Customer Service Executive in Chennai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Friendly circumstances, learning new things efficientlyl

Dislikes

No appraisels and incentives, lots of work load, pressures

Customer Service Executive in Chennai

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 15 Jun 2024

Likes

Peers are very encouraging

Dislikes

Many things, their leadership, salary, partiality etc

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Sep 2023

Likes

Amazing work experience, good environment, managers are very friendly. No restrictions for leave.

Dislikes

Salary is loww for experience.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Jun 2022

Likes

You can continue your career

Dislikes

Job insecure, Admin congusted, No team meeting or one to one session to share the views, There is no transparency in management.

Work Details

Average

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing there is no any benefit. During lock down time they arrange for work from home only for particular process

Customer Service Executive in Chennai

Full Time

Credit Card Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Jun 2021

Likes

Wonderful Experience

Dislikes

Nothing.

Work Details

Very nice

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 02 Sep 2023

Likes

Timings

Dislikes

Salary and other benefits

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Investment Banking, Private Equity & VC Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 17 Jul 2023

Likes

Should have shift flexibility...salary as per market standards...

Dislikes

No career progression...no skill set trainings

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Chennai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 13 Mar 2022

Likes

I'm really satisfied with this company , I have learned lot of things over here.

Dislikes

Due to covid employees benefit is very less

Work Details

I got a chance to worked in multiple teams, overall good experience.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Chennai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 07 Jan 2022

Likes

Knowledge about banking

Dislikes

No career growth, salary was too low, no work life balance, no leaves, heavy work, rude behaviour of manager

Work Details

No so good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pattinapakam

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 21 May 2021

Likes

They gave only 10000 as monthly..6 months agreement you have to handover the certificate Post completion of 6 months they gave certificate..work culture is very bad..company policies are very bad they didn't care about employees..worst management they forced employees to work 13 hours a Day..no proper cafeteria..nothing will there..

Dislikes

Nothing simply waste..they didn't gave relieving letter if you came early with in the 1 year waste of time to work.

Work Details

Only health problems came after joining

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in santhome,chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 16 Sep 2021

Likes

job seurity is there based on team,work culture is also good but not that much and company policies are also now changed, that is not good

Dislikes

job training is not there for most of the teams.salary is not sufficient compared to work,no apparisals even 2 years also completed in work but have to learn lot about banking terminolgies

Work Details

I am worked as a tele service executive.my nature of job is to make calls to existing standared charted customers and to get the feedback about the service provided by the bank

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 10 May 2019

Likes

It is best experience working in MMC infotech.It is Banking process,more informative about bank operations.Secure Job but salary was low

Dislikes

The work pressure is very high. Sometimes,I have to work 10 hours in a day.

Work Details

It is a Non Voice process.I want to resolve the customer queries.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pattinambakkam

Customer Service Executive Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2022

Likes

Best place for career development.

Dislikes

Working in weekend.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 03 Dec 2020

Likes

I joined as a fresher in mmc Infotech they given me the best basement for my carrier for an year I worked with but now I need to resign my job for my higher studies so after finishing my post-graduation I would like to join with them Friendly atmosphere is the best thing we could see over there And I need to say this that the peerMohamed sir he was an inspiration for me...Read More

Dislikes

I can't able to say any dislike bcoz it was as that of my family I miss them all

Work Details

Management was so helpful especially my TL Mr damodaran sir

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 30 Mar 2020

Likes

Very friendly employees.

Dislikes

Environmenta is good. But have to develop technologies

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 26 Nov 2019

Likes

MMC Infotech you can learn about how to speak with corporate customer and draft Email to customer.

Dislikes

Dress code is sad

Work Details

I respond to Bank customer's mail and query.. Its fun working in E-mail Support

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Jun 2021

Likes

Everything was perfect and friendly atmosphere.

Dislikes

Nothing to tell

Work Details

I was so much interested and happy to work at MMC infotech

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 23 Mar 2019

Likes

Working Environment and we can able to communicate to Manager directly incase of any issues at work.

Dislikes

Salary is the main issue for experienced canditates

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive in Chennai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 29 Sep 2019

Likes

Friends

Dislikes

Everything

Work Details

Work days: Monday to Saturday (Flexible Timings)

Employer’s Response

Dear Sir/Madam, Thank you for sharing your feedback, we note your discontentment and your unhappiness. We would be glad to address your concerns. We would request you to kindly approach the HR Team's redressal cell by calling us at 9840940464 or mail us at Ashwin@mmcinfotech.com. Regards MMC Team

Customer Service Executive in Pattinambakam, chennai

Full Time

Credit Card Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 11 Oct 2022

Likes

Mmc is a company where ladies can work with securely and freely. That environment is very nice. And managers r very friendly. But the bad thing is less package and very very poor increment. Otherwise working experience is nice.

Dislikes

Salary package is a only thing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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AmbitionBox has 25 MMC Infotech Services reviews submitted by MMC Infotech Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if MMC Infotech Services is the right company for you. ...Read more