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Microsense

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based on 237 Reviews

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Microsense Customer Success, Service & Operations Department Reviews

Updated 8 Apr, 2024

Overall Rating

3.6/5

based on 10 reviews

Rating distribution

5

6 (60.0%)

4

1 (10.0%)

3

1 (10.0%)

2

1 (10.0%)

1

1 (10.0%)

Category Ratings

4.5

Job security

4.5

Salary

4.5

Work-life balance

4.5

Work satisfaction

4.4

Promotions

4.3

Company culture

4.3

Skill development

What employees say about Microsense?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

63% employees reported

No travel

67% employees reported

View more detailed insights

Microsense is rated 3.6 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Microsense is rated 3.6 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.6

• 10 Reviews

Engineering - Hardware & Networks

3.5

• 121 Reviews

IT & Information Security

3.0

• 30 Reviews

Engineering - Software & QA

4.2

• 12 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Help Desk Engineer in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Mar 2024

Likes

Salary gets on time

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Vendor support

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IT Helpdesk Engineer in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Apr 2021

Likes

I love to work with Microsense Networks private limited

Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Compared to working time and Lots of efforts we put in that work but i didn't get much salary ,i am so dissapointed with that and i cant able to manage my family with these Payscale.

Work satisfaction - Poor

Work Details

Wifi Frequency Maintaning, Server Maintance , Guest call Attending, Wifi Issue resolver , Switch end networking issue Analysing , Router configuration ,Etc

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Process Associate (working remotely)

Part Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 22 Jul 2023

Likes

The company culture is good

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Too much micromanagement is exhausting.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top Microsense Interview Questions

asked in IT Helpdesk Engineer interview

Q1. What is the need of Cybersecurity?

View answer (1)

asked in Help Desk Engineer interview

Q2. What is rj45 colour combination

View answer (1)

Get interview-ready with top interview questions

View all 20 questions

asked in IT Helpdesk Executive interview

Q3. What is Ip and how many versions its have

View answer (1)

asked in IT Supervisor interview

Q4. how to manage ithelpdesk tool for reasing customer call and quarrys.

View answer (1)

asked in Network Support Engineer interview

Q5. What is ICMP?

View answer (1)

IT Helpdesk Engineer in New Delhi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2022

Likes

I am glad to work with Microsense

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Very nice

Work days: Monday to Saturday (Flexible Timings)

IT Helpdesk Engineer in Chennai, Tamil Nadu, India

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 18 Jul 2020

Likes

Technical department was very helpful

Work satisfaction - Good

Dislikes

Lot of politicsamd seniors doesn't address employee issue, employee is an object for company. In covid-19 days company had terminates all employees,,also not take care for them,, either pick calls...

Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Little interesting,, good for beginners.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

IT Helpdesk Engineer in New Delhi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2018

Likes

I like that we gain so much knowledge in networking and hardware.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some strictnesa like leave are not fixed.

Work Details

Provide assistent to guest and user in networking and internet.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

System Administrator

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2019

Likes

Good support and team work is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

You are reading trusted reviews. Keep reading to find out more about Microsense.

Team Lead in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2017

Likes

full support our team and Senors also any time .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No , any one

Work Details

This company is very good , I learnt many things from this company like hospitality and i also got very good knowledge about IT-FIELD.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Network Support Engineer in Gurgaon / Gurugram

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 07 May 2022

Likes

HR vihaiver is very bad

Dislikes

Team work is very bad

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Senior IT Engineering in Mumbai

Full Time

·

Operations Support Department

1.0

posted on 08 Apr 2024

Overall Rating

Return to all reviews

Top trending discussions

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Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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More about working at Microsense

HQ - Collegeville, Pennsylvania, United States (USA)
IT Services & Consulting
201-500 Employees (India)
Software Product

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Microsense reviews submitted by Microsense employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Microsense is the right company for you. 66% of employees reported ...the working days at Microsense as Rotational Shift. 63% employees reported the work timings at Microsense as Flexible timing. Read more

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Microsense Reviews >
Microsense Customer Success, Service & Operations Department Reviews Reviews

Microsense Salaries in Customer Success, Service & Operations Department in India

IT Helpdesk Engineer 4 salaries	₹1.1 L/yr - ₹2 L/yr
IT Helpdesk Executive 4 salaries	₹1.5 L/yr - ₹2.1 L/yr
Associate Network Support Engineer 3 salaries	₹2.2 L/yr - ₹3 L/yr
NOC Support Engineer 2 salaries	₹3.1 L/yr - ₹4 L/yr
Technical Support Executive 2 salaries	₹1.6 L/yr - ₹2.1 L/yr

Explore more salaries

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