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MetLife Customer Success, Service & Operations Department Reviews

Updated 29 Mar, 2025
Overall Rating
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4.4/5
based on 331 reviews

Rating distribution

Category Ratings

4.4

Job security

4.4

Work-life balance

4.3

Company culture

4.2

Skill development

4.2

Work satisfaction

3.8

Salary

3.6

Promotions

What employees say about MetLife?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

95% employees reported

Monday to Friday

Monday to Friday

96% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

76% employees reported

Gender based rating

4.2
female

Rated by Women

83 reviews

4.4
male

Rated by Men

244 reviews

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4.4
 • 330 Reviews
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Top Mentions in MetLife Customer Success, Service & Operations Department Reviews

331 reviews found

Sort by: Popular
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People also ask about MetLife's Customer Success, Service & Operations Department

Is MetLife's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 330 employee reviews, it's clear that most employees have a positive experience working at MetLife's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about job security and career growth on AmbitionBox.
Does MetLife's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, MetLife's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 330 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about MetLife's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at MetLife's Customer Success, Service & Operations Department, click here .
How is the work culture at MetLife's Customer Success, Service & Operations Department?
Work culture at MetLife's Customer Success, Service & Operations Department is rated 4.3 out of 5 by 330 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at MetLife's Customer Success, Service & Operations Department. To read reviews specifically about work culture at MetLife's Customer Success, Service & Operations Department, click here .
How is the job security at MetLife's Customer Success, Service & Operations Department?
Based on 330 reviews on AmbitionBox, MetLife's Customer Success, Service & Operations Department employees rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at MetLife's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at MetLife's Customer Success, Service & Operations Department, click here .
Is work from home available at MetLife's Customer Success, Service & Operations Department?
According to 41 AmbitionBox reviews, MetLife's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at MetLife's Customer Success, Service & Operations Department?
To get a job at MetLife's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top MetLife interview questions and practice your responses to prepare thoroughly.

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