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4.3

based on 1.5k Reviews

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Matrimony.com Customer Service Executive Reviews

based on 111 reviews
Updated 28 Nov, 2024

Overall Rating

4.5/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.5

Company culture

4.4

Work Satisfaction

4.4

Salary & Benefits

4.3

Work-Life balance

4.3

Skill development

4.3

Promotions/Appraisal

Top Mentions in Matrimony.com Customer Service Executive Reviews

111 reviews found

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Customer Service Executive Jobs at Matrimony.com

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People also ask about Matrimony.com's Customer Service Executives

Is Matrimony.com a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 111 employee reviews, it's clear that most customer service executives have a positive experience working at Matrimony.com. Job Security holds the highest rating at 4.5, while skill development is rated the lowest amongst all factors at 4.3. Read reviews about job security and skill development on AmbitionBox.
Does Matrimony.com pay their Customer Service Executives well?
According to AmbitionBox reviews, Matrimony.com customer service executives rate their salary and benefits at 4.4 out of 5, based on 111 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Matrimony.com is generally seen as a place that values and rewards its workforce fairly. You can know more about Matrimony.com's customer service executives salaries here and to read reviews specifically about salary and benefits at Matrimony.com for customer service executives, click here.
How is the work culture at Matrimony.com for Customer Service Executives?
Work culture at Matrimony.com for customer service executives is rated 4.5 out of 5 by 111 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Matrimony.com. To read reviews specifically about work culture at Matrimony.com for customer service executives, click here.
How is the job security at Matrimony.com for Customer Service Executives?
Based on 111 reviews on AmbitionBox, Matrimony.com's customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Matrimony.com, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Matrimony.com for customer service executives, click here.

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Gender Based Ratings for Matrimony.com Customer Service Executive

based on 110 reviews
4.6
Rated by 60 Women

Rated 4.6 for Job Security and 4.6 for Company Culture

women
4.4
Rated by 50 Men

Rated 4.4 for Job Security and 4.4 for Company Culture

men

Working Days for Matrimony.com Customer Service Executive

based on 111 reviews
Monday to Saturday
87%
Rotational Shift
10%
Alternate Saturday off
1%
Monday to Friday
1%
Other
1%

Work Timings for Matrimony.com Customer Service Executive

based on 111 reviews
Strict (9.30am - 6.30pm)
Flexible timing
Strict (9.30am - 7pm)
53%
29%
6%
12% employees reported other strict timings

Shift Timings for Matrimony.com Customer Service Executive

based on 111 reviews
Day shift
Night shift
99%
1%

Business Travel for Matrimony.com Customer Service Executive

based on 111 reviews
No travel
75%
Within city
23%
International travel
1%
Within country
1%
Matrimony.com Customer Service Executive Salary
based on 128 salaries
₹0.7 L/yr - ₹2.8 L/yr
35% less than the average Customer Service Executive Salary in India
View more details
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
4 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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