Matrimony.com is rated
4.5 out of 5 stars on
AmbitionBox, based on 111 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Matrimony.com is rated
4.5 out of 5 stars on
AmbitionBox, based on 111 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Matrimony.com Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
111 reviews found
Sort by:
Popular
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Mar 2024
Likes
Good
Dislikes
Not providing two way cabs
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jan 2024
Likes
Salary on time and good culture
Dislikes
Nothing to say as of now
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Feb 2024
Likes
Company is good for all.
Dislikes
No dislike currently.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Company maintenance is a good.having good culture, provide good training, peaceful environment.
Dislikes
No cab facility
Some times getting late to logout
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Good company culture
Company maintenance is good
Provide good training peacefully environment
Dislikes
No cab facility
Duty timings
No extra leaves
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Ernakulam
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jul 2023
Likes
I started my career in sales.In sales there is more potential to earn than salary. As per target we get incentive and ear very well. Trainer and all are supportive. It's an office job with good infrastructure. Salary and incentive are always on time.
Dislikes
No
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Friendly atmosphere I'm feeling good to work here I'll recommend my frnd to join here on time salary will get credited we can bring our children's here
Dislikes
Need an. 5days working days and I'll feel good If company provide work from home and apart from this everything is good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
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Matrimony.com.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Yes I like the company of atmosphere and we have friendly employees
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Oct 2023
Likes
Awesome facility for employee s it looks like a resort rather than a place to work
Dislikes
In this organisation only night shifts.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Good management
Team work
Dislikes
Work from home facility
Cab fecility
No leaves
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Good environment and good team work and good collaboration to each other also a very well supporting and guidance to do their work.
Dislikes
If it's five days working is better to do the more actively.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Company is very good neatness and environment is be cool.
Dislikes
Break time
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Friendly atmosphere
Good training
Good team
Salary benefits
Dislikes
Uncomfortable attendence
6 working days
Long hours of work
No sufficient place for lunch for all employees
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Good management
Dislikes
No work from home, no transport aliveness,
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Friendly environment
Well training classes are done
Good explanation about work by team lead.
Dislikes
We request company to give 5 working days.
We request decrease working hours to 8 hours.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Well training experience and senior support friendly environment good explanation about work by team lead
Dislikes
We request to company to give 5 working days and.
We request decrease working hours to 8hours,
We need public holidays
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Jun 2023
Likes
Great place to start sales career, you learn a lot in a short period of time. I was there for two years but felt I hit a wall when it came to career growth.
Dislikes
In this company currently no one dislikes.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2023
Likes
It's very good opportunity I joined here as fresher it's very friendly nature environment and timings are good i really liked this. Office and I'll reffer my friend.
Dislikes
5 days working shift we need
Shift timings need to changed and there is an system error apart from this everything is good.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Well training experience And support
Dislikes
We request company to give five (5) working days
We request decrease working hours to 8 hours
We request public holidays
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Well training experience
Friendly environment
Dislikes
We request to company to gave working 5 days
We request decrease working hours to 8 hours
People also ask about Matrimony.com's Customer Service Executives
Is Matrimony.com a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 111 employee reviews, it's clear that most customer service executives have a positive experience working at Matrimony.com. Job Security holds the highest rating at 4.5, while skill development is rated the lowest amongst all factors at 4.3. Read reviews about job security and skill development on AmbitionBox.
Does Matrimony.com pay their Customer Service Executives well?
According to AmbitionBox reviews, Matrimony.com customer service executives rate their salary and benefits at 4.4 out of 5, based on 111 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Matrimony.com is generally seen as a place that values and rewards its workforce fairly. You can know more about Matrimony.com's customer service executives salaries here and to read reviews specifically about salary and benefits at Matrimony.com for customer service executives, click here.
How is the work culture at Matrimony.com for Customer Service Executives?
Work culture at Matrimony.com for customer service executives is rated 4.5 out of 5 by 111 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Matrimony.com. To read reviews specifically about work culture at Matrimony.com for customer service executives, click here.
How is the job security at Matrimony.com for Customer Service Executives?
Based on 111 reviews on AmbitionBox, Matrimony.com's customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Matrimony.com, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Matrimony.com for customer service executives, click here.
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