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Mashreq Bank Customer Success, Service & Operations Department Reviews

based on 17 reviews
Updated 12 Dec, 2024

Overall Rating

3.1/5
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Category Ratings

3.5

Skill development

3.5

Job Security

3.2

Salary & Benefits

3.2

Work-Life balance

3.0

Promotions/Appraisal

3.0

Work Satisfaction

2.9

Company culture

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3.1
 • 48 Reviews
3.5
 • 9 Reviews
3.7
 • 7 Reviews
1.5
 • 5 Reviews
3.7
 • 5 Reviews
Top Mentions in Mashreq Bank Customer Success, Service & Operations Department Reviews

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People also ask about Mashreq Bank's Customer Success, Service & Operations Department

Is Mashreq Bank's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 17 employee reviews, it's clear that most employees have an average experience working at Mashreq Bank's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.5, while company culture is rated the lowest amongst all factors at 2.9. Read reviews about skill development and company culture on AmbitionBox.
Does Mashreq Bank's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Mashreq Bank's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mashreq Bank's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Mashreq Bank's Customer Success, Service & Operations Department, click here.
How is the work culture at Mashreq Bank's Customer Success, Service & Operations Department?
Work culture at Mashreq Bank's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 17 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Mashreq Bank's Customer Success, Service & Operations Department, click here.
How is the job security at Mashreq Bank's Customer Success, Service & Operations Department?
Based on 17 reviews on AmbitionBox, Mashreq Bank's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Mashreq Bank's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Mashreq Bank Customer Success, Service & Operations Department

based on 16 reviews
3.2
Rated by 7 Women

Rated 3.9 for Skill Development and 3.9 for Job Security

women
3.1
Rated by 9 Men

Rated 3.3 for Work-Life Balance and 3.2 for Salary & Benefits

men

Working Days at Mashreq Bank Customer Success, Service & Operations Department

based on 17 reviews
Monday to Friday
59%
Other
17%
Rotational Shift
8%
Monday to Saturday
8%
Alternate Saturday off
8%

Work Timings at Mashreq Bank Customer Success, Service & Operations Department

based on 17 reviews
Flexible timing
Strict (2pm - 2am)
Strict (12pm - 12.30am)
50%
8%
8%
34% employees reported other strict timings

Shift Timings at Mashreq Bank Customer Success, Service & Operations Department

based on 17 reviews
Day shift
Night shift
67%
33%

Business Travel at Mashreq Bank Customer Success, Service & Operations Department

based on 17 reviews
No travel
75%
Within city
25%
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