Mascon Computer Services Customer Service Associate Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 31 Mar, 2023
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
1.9
Company culture
1.9
Salary & Benefits
1.9
Skill development
1.6
Job Security
1.6
Work-Life balance
1.6
Promotions/Appraisal
1.6
Work Satisfaction
Mascon Computer Services is rated
2.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Mascon Computer Services is rated
2.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Service Associate in
Newtown
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Mar 2023
Likes
Nothing is good here at Mascon
Dislikes
Everything, including the management.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Dec 2021
Likes
Well, this is like any other chat and mail support services but the main thing is the pressure here is less from any other organisations. Also the leads and managers are super supportive.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Mar 2023
Likes
The management is very good and our manger Navneel sir is very calm nature and he is also a good listener he understands agents issues. Hr Akash sir is also very helpful person. Work environment is very good again want to join the company.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Apr 2023
Likes
There is nothing to like about they don't provide AC on Sundays and if you get sick by that the TL will mail against you and you will have to leave the work .
Dislikes
Management is very poor only beautiful girls should go to work there .
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jun 2023
Likes
overall goof for freshers.
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 31 Jan 2022
Likes
Job security is nice.
Dislikes
Team leader (Ranjit Das) behaviour was very rude. He does not know anything. Also when you need a off they did not granted that. Also there is salary deduction issue almost for every month.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Chance to get promoted
Dislikes
Poor work life balance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2022
Likes
Supporting trainer and friendly colleagues.
Dislikes
Behaviour of team leader.
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 Jun 2021
Likes
Training is very clear. TL and HRs are very helpful.
Dislikes
Salary is not good. There is lack of communication in the internal team. They usually takes sessions for extra 3-4 hours.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Mascon Computer Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead Operations in
Kolkata
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 May 2023
Likes
Nothing as such that I like. But yes, job security is there till the time you are performing.
Dislikes
Poor locations. Not as such growth opportunity.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Company culture and medium work pressure
Dislikes
promotion, salary structure and incentives etc
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Jun 2023
Likes
Overall it's okay.
Dislikes
No comments on this.
Work Details
Work policy:
Not specific. Depends on management.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Computer Operator Trainee in
Pune
Full Time
·
Data entry Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 18 Aug 2022
Likes
Company is good
Dislikes
Company is not out of work
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead Quality Analyst in
Kolkata
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Feb 2023
Likes
Nothing. Good about the it.
Dislikes
Very bad organisation.
Work Details
Work policy:
Nothing
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Assurance Analyst in
Kolkata
Full Time
·
Quality Assurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2022
Likes
Good work environment
Dislikes
All good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Assistant in
Kolkata
BPO Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2022
Likes
The work life balance was great.
Dislikes
Politics over there as they won't let you grow till you buttered upper management feet.
Work Details
It's quite good to work as you can enjoy your work but the salary and growth was the negative issue of that company. Management never tried to understand you in any means.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Kolkata
Ops Executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2022
Likes
Na .... Nothing to say
Dislikes
Na.... nothing to say
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Quality Lead in
Kolkata
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Apr 2022
Likes
Very good service.
Dislikes
Salary was very low and AM,DM,OPS MANEGER WAS biest on ops didn't help to the other.
Work Details
Very bad post doing 14 hour shift still the manegers are saying what are you do so far.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Data Specialist in
Pune
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Apr 2019
Likes
God environment
Dislikes
appraisal not on time
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Mascon Computer Services's Customer Service Associates
How is Mascon Computer Services to work for?
Mascon Computer Services is rated 2.6 out of 5, based on 2 reviews by employees on AmbitionBox.
Mascon Computer Services is known for Company culture which is rated at the top and given a rating of 1.9. However, Job Security is rated the lowest at 1.6 and can be improved. To know first hand how it is like to work at Mascon Computer Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Mascon Computer Services?
According to AmbitionBox ratings, Mascon Computer Services employees rate its salary and benefits as 1.9 out of 5. You can know more about Mascon Computer Services Salaries at AmbitionBox
How is the work culture at Mascon Computer Services?
Work culture is rated 1.9 at Mascon Computer Services by 2 employees. While job security is rated 1.6 and work-life balance is rated 1.6 at Mascon Computer Services. Read detailed reviews by employees of Mascon Computer Services on AmbitionBox.