Lenskart Customer Relation Officer Reviews

Likes

Nothing

Dislikes

Area Operational Manager think that the Store Managers are their Prisoners. No rest on weekly off,s if store not performing while store manager is on off than AOM told to cancel their plans and go to store. Not appriciating your work always demotivate and huminlize you . Too long concalls not about business AOM share his personal thoughts. Maine vha ese dekha vha vyse dekha bla bla type talking and shouting without any reason...Read More

Likes

Nothing

Dislikes

Lenskart might be a good company for others, but it was not good for me at all. In fact, my AOM (Bhanu Joshi) in Faridabad was not good either. He only lies, and I even have call recordings of how he tries to lure people by offering petty cash. He had trapped me in a way, but thankfully, I managed to get out. Otherwise, who knows what kind of trouble he might have gotten me into.

Likes

Their is nothing that u can like here its all bad experience

Dislikes

It's worst company to work , don't join this company. No work life balance at all. Over all bad and pathetic experience

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Working at Lenskart offers a dynamic environment where I can grow professionally, and the team is supportive, making it an enriching experience. The focus on customer satisfaction aligns with my passion for delivering great service.

Dislikes

"I’ve found that the workload can sometimes feel overwhelming, and the communication from management could be clearer. A more balanced approach to task distribution and better transparency would help improve overall efficiency."

Likes

What a joke nothing you will like it and in lenskart if you are a sales executive then you will be treated like stray dogs

Dislikes

Trust me I had worked for lenskart atleast 1.4 years at first it was going good but all of a sudden the company policy and people of lenskart is totally useless. If you are a sales executive then you have to forget your self respect you have to clean the mirror glasses, eyeglasses, sunglasses and even you have to clean floor. Guys you will be crying to working here. If you don't get the job then apply here but get ready to face so many problems and hurdles may be you will be sacked by doing some politics. Find another job....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Working with lenskart is excellent

Dislikes

Most of the employees in lenskart Store don't have manner in talking with each other, they behave like uneducated with each other and store manager go to their home for lunch break and they take 2 hours daily for lunch break. And they blackmail each other even on little things. This must be improved otherwise company can face revenue issue. Company must take daily video call meeting with all store employee for 10 minutes or 20 minutes for maintaining discipline and I am saying that this is not happening at all because of this all store employee and store manager are not able to working well....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Vey disappointed from lenskart . He doesn't any care of employees incentevises also cut by the company. No leaves provided by company .The average work period in lenskart only 6 month. No job secure and misbehave by the area managers. No national holiday also not provide compensate leaves 😢 I recommend to doesn't join the lenskart in any circumstances.

Dislikes

Misbehaviour of the top level management. No leaves provided in case of emergency. Staff shortage is also main problem.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Only Store format

Dislikes

No value for employees no culture no scope, they kill their own franchise by adding new company store next to it, unlimited expansions with no planning for the future company is behind increasing valuation only not looking for EBIT positive success. DO NOT JOIN YOU WILL LOOSE YOUR MENTAL PIECE

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

fast-paced growth environment, ample opportunities for career advancement, a focus on customer satisfaction, innovative technology in the eyewear industry, and the chance to contribute to making affordable eyewear accessible to a wide audience

Dislikes

high pressure sales environment, lack of work-life balance, inconsistent compensation, poor job security,

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Having good time with my process as of now.

Dislikes

Joined as work from home process due to father's health condition as the Office location is Gurgaon, and I am living at Kolkata. But without any notice period of a minimum 1 month office suddenly ask to work from office which is not possible for me.

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The worst company in my entire career. Never ever join even if they offer you good salary (I know they never, they only match your salary). They exploit you in all ways possible. This doesn't feel like software office, they treat you like daily wage labour. Please don't join and get trapped here. You will definitely regret joining. I hope all our pain would someday come back to the company and this company would vanish....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Lenskart is very bad organization nobody can live here without depression..here is so many types of depression, stress like maintain Balance score card,Net promoter score, Optometrist is not in Lenskart here's everyone is salesman. Optometrist has no respect, salesman has much more opportunities...

Likes

It was better before,

Dislikes

Very unprofessional HR culture ,company started soft firing by cutting salary, no work life balance, people are straggling with decisions making & anxiety.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Working and international working on the way Data entry experience and international working on five years old because of the same company name Lenskart Solutions pvt ltd and international society

Dislikes

Data entry experience

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Duty time in and out 8hr . Late in company late out , like my shift time 6am morning, I punch 6:30am than my out time 3:00pm 30 mnt lunch included, 8hr completed then check out

Dislikes

Sallery, no diwali gift, no promotion, Not good working invirement,

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

there is nothing to like at lenskart

Dislikes

everything no worklife balance, high pressure, they asked to stretch working hours beyond 9 hours sometime working hours can reach around 13 hours

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.