JustAnswer Senior Technical Support Specialist Reviews

Likes

Good work culture , correct date salary

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good environment. Great Colleagues. Flexibility in terms of PTO, you can take all your PTO (28 per year) without any hesitation.

Dislikes

In the name of flexibility you might need to work extra hour. Company solely depend on a single source of income & that resulted into lays off.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture

Dislikes

Job Security is very low and learning opportunities are also very less.

Likes

Work From Home

Dislikes

Layoffs, Salary cuts

Likes

Flexibility of working hours

Dislikes

Job Security

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working in Justanswer is all about learning, flexible timing, work and life balance

Dislikes

Slow growth in the company but I think soon this is going to be over

Work Details

Amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Technology, collaboration and technical support.

Dislikes

Grooming personal managers would really be a value added

Work Details

The learning curve was very good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great work life balance and compensation.

Dislikes

Nothing much

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Overall work life balance

Dislikes

No promotion no growth no learning

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great management

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Great Development Team: JustAnswer does have a great software engineering team that is very skilled and knowledgeable. You can have a good learning curve if you get good projects. 2. Good Salary: JustAnswer offers a very good salary as per the market standards. 3. Flexible work timings and WFH: You can work on your own time and permanent WFH is offered to all engineers. 4. Team outings and get-togethers: Despite the WFH model, all employees meet every few months at Bengaluru office for team building and fun activities....Read More

Dislikes

1. Job Security: Job security is a problem here because everything is driven by the SF leadership team and Indian managers and team does not hold much power. They don't even include the India team in the decision-making process. 2. Long Work hours: Work-life balance is quite difficult to find but it depends on the team in which you are working. 3. Leadership: Leadership is quite rigid, especially in India. They will be very critical about every small thing even if you perform well. I don't find the leadership in India supporting their teams. 4. Long Meetings: Since teams are working from different locations, a lot of time is spent in meetings and mostly at odd hours(late night) which makes it even more difficult to maintain work-life balance....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

People are good and helpful

Dislikes

Most of the work is repetitive

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.