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Engaged Employer

iMocha

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3.9

based on 49 Reviews

Filter reviews by

iMocha Customer Success, Service & Operations Department Reviews

Updated 3 Feb, 2025

Overall Rating

3.1/5

based on 7 reviews

Rating distribution

0 (0%)

2 (28.6%)

4 (57.1%)

0 (0%)

1 (14.3%)

Category Ratings

4.6

Work-life balance

3.7

Company culture

2.9

Work satisfaction

2.6

Salary

2.2

Job security

2.2

Skill development

2.1

Promotions

What employees say about iMocha?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

100% employees reported

No travel

43% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

3 reviews

3.1

Rated by Men

4 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.1

• 7 Reviews

Engineering - Software & QA

4.0

• 12 Reviews

Sales & Business Development

3.3

• 7 Reviews

7 reviews found

Sort by: Popular

Customer Success Team Lead in Pune

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 04 Jul 2024

Likes

Good opportunities for freshers to learn. Few managers are top notch to work with

Dislikes

Culture The Hr team especially the director Management is biased towards their selected people Personal Relationships valued over Performance No timely appraisals or meetings Extreme politics and groupism Not worthy for experienced folks Extremely bad job security

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Customer Success Specialist in Pune

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 03 Feb 2025

Likes

Flexible work hours

Job security - Excellent
Work-life balance - Excellent

Dislikes

Lesser learning opportunities

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor

Customer Success Account Manager in Pune

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Sep 2024

Likes

Imocha is a place where founders are very grounded

Salary - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Few managers feel they are way better and understand everything but barely speak to their teams

Customer Success Specialist in Pune

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Jul 2023

Likes

Good work culture

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Poor appraisal.. no salary hike

Job security - Poor
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Programmer Analyst in Pune

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2023

Likes

Work life balance

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics, no job security

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Department Manager in Pune

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 May 2023

Likes

Work life balance, colleagues

Company culture - Good
Work-life balance - Excellent

Dislikes

Stay away, it's a mad house

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Executive in Pune

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Aug 2024

Likes

very less work

Company culture - Good
Work-life balance - Excellent

Dislikes

very less work

Skill development - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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You are reading trusted reviews. Keep reading to find out more about iMocha.

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

Got a question about iMocha?

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Jobs at iMocha

View all

Senior Project Manager

Pune

7-10 Yrs

Not Disclosed

iMocha - Content Writer - Product Marketing (2-4 yrs)

2-4 Yrs

Not Disclosed

iMocha - Project Manager - Customer Success (7-10 yrs)

7-10 Yrs

Not Disclosed

Account Executive - Sales Team

Pune

3-5 Yrs

Not Disclosed

Inside Sales Representative

Bangalore / Bengaluru

3-4 Yrs

Not Disclosed

iMocha - Executive - Inside Sales (2-4 yrs)

2-4 Yrs

Not Disclosed

iMocha - Technical Editor/Content Writing (1-4 yrs)

1-4 Yrs

Not Disclosed

Senior UX Designer - Figma (5-7 yrs)

5-7 Yrs

Not Disclosed

iMocha - Customer Support Specialist (3-5 yrs)

3-5 Yrs

Not Disclosed

iMocha - Manager - Customer Success - US Market (7-11 yrs)

7-11 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 iMocha reviews submitted by iMocha employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if iMocha is the right company for you. 100% of employees reported the working ...Read more

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iMocha Customer Success, Service & Operations Department Reviews Reviews

iMocha Salaries in Customer Success, Service & Operations Department in India

Customer Success Manager 4 salaries	₹7.6 L/yr - ₹23 L/yr
Customer Success Specialist 3 salaries	₹6 L/yr - ₹11.4 L/yr
Project Consultant 3 salaries	₹3.5 L/yr - ₹6.2 L/yr
Lead Customer Success Manager 3 salaries	₹16 L/yr - ₹27 L/yr
Key Account Manager 2 salaries	₹9.5 L/yr - ₹12.1 L/yr