INFOSEC VENTURES Customer Success Manager Gurgaon / Gurugram Reviews

Likes

The clients selection and the quality knowledge that we receive. The salary is pretty much low paid as compared to other company with quarterly variables. Team coordination is good. The Manager is excellent for the team. Lots of open learnings.

Dislikes

The Admin is arrogant. The behaviour of the HR is not good at all. I dont know why after so many complains the management is not changing the hr. Parking space is very low. Ohh Sorry the salary is so low that i cannot own a car. Anyways theres a culture people coming and joining and leaving. The customer success team is Customer Support basically to troubleshoot but no proper solution training.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The Salary gets credited on time as per my experience and there is no loads of work. Usually average 5-6 clients per head with more than 50 % non-active. But you have to show more else you will get more work.

Dislikes

The extremely poor internet, I would say the poor connectivity in Delhi is faster than the office internet. Sometimes we have to work late nights and even on Saturdays and Sundays. There is no fixed KPI and the salary is low as per market standard. HR is not good as per my experience, I would say worst HR in my whole career.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

Since I hav been wrking here for past couple of yrs, this job has been bad. Company is very horrible. The manager Vinayak is nt a good team lead and