AmbitionBox
Reviews
i
Infosearch BPO Services
Rating distribution
Category Ratings
Company culture
Skill development
Work satisfaction
Job security
Salary
Work-life balance
Promotions
Jobseekers also viewed
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good company, gather lot of knowledge.
No
Employer’s Response
Thank you so much and good to know that you have gained knowledge here. Good Luck.
Top trending discussions
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Employer’s Response
We truly value your feedback and appreciate your review
Overall Rating
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I developed the communication skills
Regarding salary I felt little uncomfortable
Employer’s Response
Thank you for taking the time to share your feedback with us. We're glad to hear that you found value in developing your communication skills during your time here. However, we regret to learn that you felt uncomfortable regarding salary. We continuously strive to create a fair and supportive environment, and your insights will help us in this journey.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Yes
Nothing as such to dislike here
Employer’s Response
Thank you for taking the time to share your positive experience with us.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I have a great experience at this company, working culture is good seniors and teal leaders are very friendly with co workers
No drawback during my work experience with them
Employer’s Response
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciate the working culture and the support from your seniors and team leaders. It’s great to know that you have had a positive experience while working here.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
As a fresher it's an good experience along with learning new skills.
Nothing as for now
Employer’s Response
Thanks for the review. We are delighted to hear that as a fresher you learnt new skills.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Worst company,treating like small kid and very worst hr staffs
Worst staffs
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We regret to learn about your experience. We can discuss this further in person to ensure your concerns are fully addressed.
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Best place to start the career and best place for a fresher to learn and most probably very supportive management.
As of now I didn’t had any dislikes from my side
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you find our company to be a supportive place for freshers to learn and grow. Your positive feedback motivates us to continue fostering an environment where employees can thrive. We welcome any further insights you might have as we work towards enhancing our workplace.
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Flexibility Work-life balance Fair pay
company restructuring
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank You. Please approach the HR to understand your specific concern .
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing like that
Need to ask every single time for leave
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Rest assured your concern will be looked into. Thanks for your feedback.
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Great move for freshers to take up a career and enhance their skills . Friendly and flexible approach from management .Good choice for job seekers !
Nothing so called as cons . Can provide cab facilities in future
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback. We're delighted to hear that you find our company a great opportunity for freshers and appreciate the friendly and flexible management approach. We look for ways to enhance our employee experience. Your insights are valuable to us.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I've been working at Infosearch BPO Services since 2019, and it has been a rewarding experience. As a Senior Executive, I can confidently say that this is one of the best places for freshers to start their career. The learning opportunities are vast, ranging from BPO voice and non-voice processes to client handling and system knowledge. The work environment is friendly and supportive, with colleagues Who are always willing to help and share their expertise. The company truly fosters a collaborative and growth-oriented culture. If you're looking for a place to build your skills and grow professionally, Infosearch BPO Services is a great choice💯...Read More
• The management could be more approachable and maintain better communication with employees, fostering a more open and supportive atmosphere. • The salary hike percentage is lower than expected, and it would be great if it reflected the hard work and contributions of the employees more accurately. • Opportunities for career advancement could be more transparent and structured.
Work days: Rotational Shift (Strict Timings)
Employer’s Response
We appreciate your feedback and are glad to know that you value the learning opportunities and collaborative culture here at Infosearch BPO Services. We understand your concerns regarding management approachability and salary adjustments. Rest assured, we are always looking for ways to enhance communication and career advancement pathways. Your input helps us grow as an organization.
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The work Environment is commendable, characterized by a grounded management Team. The Leader is both wise and sensible, often anticipating our needs before we express them. Since Joining this team, I have learned the value of time commitment. While management maintains a strict approach, it is very secure workplace for both Men and Women. The Salary is crucial for my family's well being. I extend my heartfelt gratitude to the management for their consistent punctuality in salary disbursement, even during the challenging times of the pandemic. The company has provided us with opportunities to acquire new skills, and the extra hours worked are compensated as incentives, which align well with my salary. Notably, If Srini Sir becomes aware that any employee has not had a meal, they promptly ensures that food is provided without delay. There is a personalized focus on each employees. Addittionaly, a special bonus is offered to referrals, which is an excellent initiative. To date, I have assisted around eight friends in joining the company and they are all satisfied and happy....Read More
Hygiene is restrooms. Insufficient space for employee when they are unwell.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We genuinely appreciate your feedback and are glad to know that our management team has positively impacted your experience. Your kind words about the timely salary disbursement and personalized support are encouraging. We also take your concerns about restroom hygiene and workspace seriously and will prioritize addressing these issues to enhance our workplace. Thank you for being a part of our team and for your referrals!
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I have been working here for more than 3 years now and the Management has given me an opportunity to work in different domains and they have been very supporrive throughout.
Nothing as of now.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank You.
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I really like the work culture and the environment here. Yes I appreciate the work-life balance that the company has. Infosearch provides opportunities to explore more domain. Overall it's a wonderful place to work with since you'll be treated as one with no bias. And I really love the company's cafeteria, they provide healthy and tasty snacks. No work pressure. Eventually I learnt a lot within a short period of time....Read More
I just wanted to mention one thing is that, they can offer healthy snacks everyday.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your positive feedback. Your concern will be addressed.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I have been working here for almost 1 year. Management is fantastic and supportive. Balaji (Director) is so knowledgeable and he treats everyone equally. Positive:- Work culture Women's safety Employers benifits, etc...
Nothing, so far
Work days: Monday to Friday (Strict Timings)
Employer’s Response
Thank you
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
My experience at Infosearch BPO Service has been nothing short of fantastic. The company's commitment to its employees is a top-notch workplace in the BPO industry. I am proud to be a part of the InfoSearch family and look forward to continued success with this outstanding organization.
Nothing dislike about Infosearch BPO Service.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks a lot. Wishing you the best to continue your service with Infosearch.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work days: Monday to Saturday (Strict Timings)
Employer’s Response
We value your feedback and appreciate your honesty in sharing both the positives and negatives of your experience. We take this feedback seriously and are committed to making improvements that will benefit our entire team.
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for your feedback; it’s always beneficial to hear from our employees. We’re glad you found some aspects of our company appealing. We also want to address to your concerns and can reach out to us in person for the same.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 3 Infosearch BPO Services reviews submitted by Infosearch BPO Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosearch BPO Services is the right company for you.... Read moreAthena BPO
Metriqe Solutions
Imarque Solutions
Elcamino Software