Infinx is rated
3.6 out of 5 stars on
AmbitionBox, based on 195 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Infinx is rated
3.6 out of 5 stars on
AmbitionBox, based on 195 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Infinx Process Associate Reviews
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195 reviews found
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Popular
Process Associate in
Hyderbad
Payment Posting Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Sep 2020
Likes
I like most in infinx is when ever i got any doubts about project without any pressure seniors are clarified and also team work is good
Process Associate in
Mumb
Mumbai seepz Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Nov 2020
Likes
It's a good opportunity.. New experience
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Good working environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn't address our issues.salary is decent but career growth is slow.there is a bond of 2 years before which you cannot resign. On the job training is not given to new joiners.
Work Details
It's interesting
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Hyderabad / Secunderabad
Pre auth Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2021
Likes
Work os gd but their is no value of the job if any one has joined on preaurh and saddest part is that we dont have more companies that take preauth as a experience hardly their are 2-3 companies they can consider the preaurh experience.
Dislikes
As i have mentioned work is good but they wont pay the correct salary. Each and every month their would be discripenses in salary and each and every month we have put the mail with the help of managers(as we don't have the mail option) even their is guarante that we will be getting the arrears in the next month.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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Infinx.
Compensation is very less and work load is very high
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Mumbai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2020
Likes
Provided work from home facility
Dislikes
Growth and development
Work Details
Work timings: Flexible Timings
Process Associate
Medical billing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Feb 2020
Likes
The whole entire atmosphere is. Like family.
Dislikes
Rotation shift are not available.. that it's.
Work Details
Good environment to work here
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Nothing
Process Associate
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2019
Likes
It is a best office for Freshers and the work of the is easy to work there is no pressure rise work in this office....For the beginner's it a best place to achieve ur career experience an u got the opportunity for the TL post and etc.... I'm Happy to work in this office. It was a great experience for me thank u Infinx services Pvt Ltd.
Dislikes
In this office i have one disadvantage is u cannot get ur fixed shift.
Work Details
It was a great experience to me in infinx.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Mumbai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2018
Likes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes...Read More
Work Details
Very simple process
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Tukkuguda
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Jan 2023
Likes
It's good platform for freshers
Dislikes
Salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Process Associate in
Mumbai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 May 2019
Likes
A flexible working hours and a work culture u can never expect from a BPO
Dislikes
Nothing specific but its subjective only first hand experience can get u that...
Work Details
Exciting in the begining turns boring as u complete 6 months...
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Navi Mumbai
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2020
Likes
Good company
Process Associate in
Navi Mumbai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Jul 2019
Likes
Good company to work with.
Dislikes
Appraisal issue
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Associate
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 10 Sep 2019
Likes
People working at infinx are good and supportive to freshers
Dislikes
Timings and arrangements of staff was not so good in my department
Work Details
Helping with the queries of US client with their medication
Is Infinx a good place to work for Process Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 195 employee reviews, it's clear that most process associates have an average experience working at Infinx. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Infinx pay their Process Associates well?
According to AmbitionBox reviews, Infinx process associates rate their salary and benefits at 2.8 out of 5, based on 195 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Infinx's process associates salaries here and to read reviews specifically about salary and benefits at Infinx for process associates, click here.
How is the work culture at Infinx for Process Associates?
Work culture at Infinx for process associates is rated 3.4 out of 5 by 195 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Infinx for process associates, click here.
How is the job security at Infinx for Process Associates?
Based on 195 reviews on AmbitionBox, Infinx's process associates rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Infinx for process associates, click here.
Is work from home available to Process Associates at Infinx?
According to AmbitionBox, 9% of Infinx's process associates work from home permanently, 55% work from the office, and 36% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Infinx for process associates, click here.