IIFL Finance Customer Relationship Officer Reviews

Likes

Good brand and learning.

Dislikes

No role clarity keeps changing as per mgt need. No job security.Out of 3 research team ,only 1 was kept. Hire fast ,fire faster is policy.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

I appreciate IIfl finance my company is a best company in NBFCs They value their employees

Dislikes

Sometimes we have a lot of pressure we can't explain how we work in corporate sector

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

IIFL Finance look about every parameter of all customer service, employee satisfaction,branch ambience, religious activities,social needs,new things learning from market....

Dislikes

Just not like one man decision,this culture is not correct on all parameters...when management look overall things and take decision then ok ... don't give all power to one man...

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Its good only if branch manager is good.

Dislikes

I don't like the difference they create according to position, CCE is not even allowed to touch gold, cash, and even not allowed to enter the cabin.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing,

Dislikes

Management is very poor. Staff politics are very much there. Specially mentioned, there are no job security and also huge bad work pressure and all the time they are give huge mental harasment.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes am like worked in IIFL Mahabubabad branch location and very happy prosperous good memories in the market at the time of duties

Dislikes

I don't dislike only reasons for my child education and I shifted to warangal location

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Strong hold in business due to many branches

Dislikes

Abusive and terrible work culture, not only for employees but sometimes they abuse customers also

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

No productivity tacker, so no way to track employee productivity.

Dislikes

There you would see old employees who are contributing 0 but having highest authority and enjoyment.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing good about this company

Dislikes

Staffs are mostly undergraduate so can't expect good operations in branch they don't pay TA and other expenses they expect us to pay first then they gonna approve if they like or you gonna lose that money . Their targets are unbelievable for everyones b'day the branch is open from 8am to 8pm. And theirs much more ...mostly toxic people .. the don't care much about staff and customers they care about profits...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Sale beased company only for profit maker. Easy promotion get if working in sales team. If working other department than very hard to get promotion and very top job security.

Dislikes

Company working for profit. Compermising for sales. Not following rule and regulations as required. Sales based company.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

All of crowd hired is completely educated illiterate who job is nothing but to make people fools for all the job they have done.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like nothing in this company

Dislikes

Menal harrasment by seniors and Threat for fired termination and use abuse languages also do Partiality in employee and

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Camparing to other compititers, iifl is better to do the job

Dislikes

Back end payment team support is very slow for loan payment issues for customer. Loan disbursal amount strucked in other bank ifsc code mistake . Already 1month complete but issue is not resolved

Likes

After completing 2 year no increment for Support staff they increase salary business sales staff 2 times incentives and increment for sales staff

Dislikes

Nothing likes

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

The international trips for head of department levels. This is more of retention tactic.

Dislikes

Rampant corruption. Teams not picking up their weight and dumping it on each other. Upper management super inefficient, with decisions stuck at ceo for a long while because management doesn’t challenge the ceo but instead puts stress on mid or junior roles.

Likes

Thats a good place where you actually feel like doing service not a servant. From logical goals to compensation and office timing, all very good. (Writing basis my tenure with IIFL till Mar 2020)

Dislikes

A bit uncertainty in policy, one at top level can change policy immediately without any proper communication.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.