IFB Senior Customer Service Representative Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 13 Apr, 2022
Overall Rating
4.0/5
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Category Ratings
4.7
Skill development
4.0
Work-Life balance
3.1
Company culture
2.7
Job Security
2.7
Salary & Benefits
2.1
Work Satisfaction
1.7
Promotions/Appraisal
IFB is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IFB is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Service Representative in
Lucknow
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 May 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a some service issues
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
Goa
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 13 Apr 2022
Likes
1st job, new opportunity
Dislikes
Low salary and no carrer growth.. Job timings are also not proper n no facilities to employees..
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Executive in
Kolkata
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2024
Dislikes
Promotion criteria it's not possible this company
Customer Service Associate in
Margao
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Oct 2024
Likes
Job environment
Dislikes
Nothing to mention
Sales Executive in
Thiruvananthapuram
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Good
Dislikes
Salary not increase.
target is very high
Sales Executive in
Ernakulam
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2024
Likes
job security
Dislikes
Salary is low comparing other companys.
Team Lead in
New Delhi
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2024
Likes
Nothing
Dislikes
Management
Promotion
Behaviour
Attrition
Holiday
Deputy Manager in
Goa
Full Time
·
Engineering Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Aug 2024
Likes
Good Work culture
Dislikes
6 Day working
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Solan
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Jul 2024
Likes
Working environment is good an
Dislikes
Salary appraisal thats why i m
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer service association Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Good environment, facility, food .
Dislikes
Overtime, no break timing, etc
Sales Executive in
Zirakpur
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Jun 2024
Likes
My posting Croma store in zirakpur atmosphere are good
Dislikes
Company is thread to everyone hold your salary...
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Goa
Full Time
·
CSR & Sustainability Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 May 2024
Likes
Company good , quality good
Dislikes
service bad , and company salary increments very slow, no growth
Work Details
Work days: Monday to Saturday
(Strict Timings)
Other IFB Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Accounts Payable Executive in
Bangalore / Bengaluru
Full Time
·
Finance & Accounting - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Processing of indexing (Validation)
Processing of PO & Non-PO Invoices.
Checking Duplicate invoices.
Matching 2 and 3way.
Maintaing the quality of work and deliverable to the client within SLA time.
Knowledge on payments and vendor master data.
Knowledge on end-to-end accounts payable process.
Dislikes
.....
Senior Executive in
Kolkata
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Work opportunities
Scope of work
And nothing such
Dislikes
Harmfull politics in every department
Worthless HR department
Foolish / mad senior management
Very bad environment and work culture
Less Holiday and Saturday office
6 days in a week
Treats lika a slave.
Senior management have no idea about their work only depends on others.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Manager in
Chennai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Dec 2024
Likes
I'm excited about working at IFB Industries Limited because of the company's commitment to innovation, quality, and employee growth. The collaborative work environment and diverse culture make it a great place to work. I'm looking forward to contributing to the company's success and growing professionally.
Dislikes
While I've enjoyed my time at IFB Industries Limited, one area for improvement I've noticed is the potential for bureaucratic processes to slow down decision-making. I believe streamlining these processes could help the company respond more quickly to changing market conditions.
HR Assistant in
Ahmedabad
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Dec 2024
Likes
What is the best part of working at the company?
Nice experience working with IFB appliance.
Dislikes
Poor Management of Manpower
- Conventional methods to work as there is no unified system regarding work Promotion & Appraisals
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Branch Marketing Manager in
Ahmedabad
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 29 Nov 2024
Likes
- Remote working : You do not need to reach office for work
- All Festive Holidays applicable
Dislikes
- Transperency : There is no transperency HR for hiring about assets to be given to employee
- Poor Management of Manpower
- Conventional methods to work as there is no unified system regarding work Promotion & Appraisals
Work Details
Work policy:
Remote Working from the Company store
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
HR and Administration Team Member in
Bhubaneswar
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Nov 2024
Likes
My overall experience has been positive, but there is a need for further growth and development in skill enhancement and opportunities for promotion.
This version sounds more polished and clear while maintaining the intended message.
Dislikes
Promotions and appraisals are not regularly scheduled and do not take place every year.
Product Development Engineer in
Kolkata
Full Time
·
Engineering Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 01 Oct 2024
Likes
1.On time salary. 2.Lots of things for learning.
Dislikes
1. No week off.
2. No festival leave.
3. Job timing regularly 10 to 11 hrs without overtime pay.
4. Seniors treats with junior likes his servant. Bad working culture.
5. Too much hard work than expections.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Service Engineer in
Chennai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Only experienced person earning quickly otherwise worst .
Dislikes
Not secure job and it’s like only moneymind company ., not consider customers issue and maximum accessories all duplicated .,
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Business Manager in
Chennai
Full Time
·
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2024
Likes
Extremely Toxic Culture.65 + Years olds are also still Involved in day to day operations.Their review are very famous and one will lose all abilities ! Most of the Seniors are doing buttering up and resultant culture is very toxic.Just talk to Senior/Middle level employees who have literally run away. Recently the CEO too have resigned!
Dislikes
Extremely Toxic Culture.65 + Years olds are also still Involved in day to day operations.Their review are very famous and one will lose all abilities ! Most of the Seniors are doing buttering up and resultant culture is very toxic.Just talk to Senior/Middle level employees who have literally run away. Recently the CEO too have resigned!
Senior Executive in
Bangalore / Bengaluru
Full Time
·
Other Hospital Staff Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 May 2024
Likes
Unrolled employee also no safety for the job there will be changed to 3rd party.
Dislikes
Unrolled employes removed to change 3rd party the company not give any time employee. Even relieve letter give 3months. So employee is fully blocked. To there rules.
People also ask about IFB's Senior Customer Service Representatives
How is IFB to work for?
IFB is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
IFB is known for Skill development which is rated at the top and given a rating of 4.7. However, Career growth is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at IFB read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IFB?
According to AmbitionBox ratings, IFB employees rate its salary and benefits as 2.7 out of 5. You can know more about IFB Salaries at AmbitionBox
How is the work culture at IFB?
Work culture is rated 3.1 at IFB by 2 employees. While job security is rated 2.7 and work-life balance is rated 4.0 at IFB. Read detailed reviews by employees of IFB on AmbitionBox.