IDrive Tier 2 Analyst Reviews

Likes

The one bright spot at IDrive is its appraisal model. They are ahead of market standards in this regard, offering competitive raises. However, this lining comes at a heavy cost-compromised work environment, zero growth opportunities, and poor management. Unfortunately, the exceptional appraisal model is not enough to outweigh the many downsides of working here.

Dislikes

I had an unfortunate experience of working at IDrive support, and I can say that it was one of the most poorly managed organizations I've ever encountered. One of the most glaring issues is their inability to even prepare and share a team roster properly. It's baffling how something as basic as a roster can be mishandled. We were often left in the dark until the last minute, creating unnecessary confusion and stress among the team. The lack of foresight and planning is evident in every aspect of management. Adding to the chaos, the team management seems to create new guidelines on a whim, without any consideration for the practical implications or ground-level feedback. These guidelines are introduced with little to no communication, leaving employees to fend for themselves. There is no consistency, no structure, and certainly no SOPs that are followed within the organization. Do not expect any kind of promotional growth or opportunities to enhance your skills here. Whether you work for 10 months or 10 years, you will remain stuck at the same level, doing the same tasks you were assigned on day one. The work distribution is poor, and there is no recognition or appreciation for those who do go above and beyond. To make things even worse, if you dare to bring up any concerns with your team manager, prepare to be targeted. You tend to receive illogical feedback, seemingly just for the sake of proving the management is doing something. This creates a toxic atmosphere where employees are afraid to speak up, knowing they'll face negative consequences for it. In summary, IDrive(especially SUPPORT) is a place where careers stagnate. The management is incompetent, the work environment is toxic and the prospects for growth are non-existent....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.