IDFC FIRST Bank Service Manager Reviews

Likes

Nothing is there to like about this bank

Dislikes

Starting from the HR till the Unit heads everyone is only driving unethical sales and lest to think about the employees. Tremendous pressure for sales. Very rude and unprofessional behavior executed by the management.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Highly unprofessional approach towards system integration and process streamlining. Upper management has zero regard for local markets and product optimisation. Customers and Employees are harassed with undue process and conditions

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Best part is your are onroll employee from day one and they give you bonus on completion of 1 year. Approx 1.2 Lakh

Dislikes

High pressure job and insurance is asking every month

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Pathetic Work culture. As seniors are a liability on the company. They don't know how to treat employees and especially Management Trainees . Seniors don't even know how to talk in English and maintain corporate culture as well as don't know even how to run the laptop and basic things and not even help the subordinates due to which they micromanage the subordinates .

Dislikes

Nothing except salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is good when you are a good performar.

Dislikes

No transparency in appraisal and bank is not stable on their own policy they're changing it every quarter they are not driving according to the market need. They guys doesn't have clear vision.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

HIGH WORK PRESSURE TARGET PRESSURE EVEN THEY WILL ASK FOR WORK THAT IS NOT IN YOUR KRA. NO LEAVE ON WEEKEND THEY WILL CALL YOH IN NAME OF ACTIVITY. BRANCH MANAGER WILL CLOSE BRANCH.AT 9:30PM JUST TO TORTURE YOU

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Only Incentive structure was good last year. But from this FY that has also being demolished. Only BO is happy as they were getting yearly bonus apart from monthly incentive.

Dislikes

Management decision about Products. They should allocate products variants according to the geography. Also Sales Manager should be there primary focus as they are the bridge between ground staff and management. But Sales Managers are only questioned all the time. Branch Managers only give instructions to SM but when it comes to appreciation, they take all but not give the credit to SM. And CH doesn't understand this point of view. Also there are only virtual trainings which isn't effective at all. Alteast twice in a year SM shiuld be asked for a training in a region. This helps to boost up there confidence. Many rights has been taken from SM in branch such as MS Excel, TCS view rights etc.. Due to this many things which can help in building Sales relationship doesn't work. For all such things SM has to beg Ops team and BM for support. There is not a single platform where SM can directly talk to concerned team for resolving the problems, no one from Backened team pick up phone for quick solution. SFDC is the weakest in this Bank. It is very slow and complicated as well....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I get to interact with so many different customers everyday, it's very engaging. The training provided by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

Dislikes

No dislikes as such

Likes

Scope for learning because there were huge work areas for improvement.

Dislikes

No value of hard work.... It seems recognition and rewards often favor certain employees over hard work and performance. A fair, merit-based approach would boost morale and motivation.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

As an organization its good, the management is very aggressive in market. They are proactive in every market demands.

Dislikes

Work life balance is low, company culture is still like NBFC type. Hr is not strong here...

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Strong training on personal finance products and had a fun time working with a good verity of client profiles

Dislikes

sometimes it can be hectic but the team is extremely supportive

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Life Balance and Skill Development and learning

Dislikes

Promotion and salery hike is very minimal and very bad support from support functions

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Idfc bank best thing is about the incentive structure. Second one thing is working time is also best.

Dislikes

Idfc worst thing is about the Internal promotion culture or anybody want to change role both things is worst. Company HR culture is also not supportive.

Likes

Many employees at IDFC First Bank appreciate the positive work environment, supportive colleagues, good learning and growth opportunities, a focus on work-life balance with flexible schedules, and the chance to contribute to a company that values ethics and technology in its banking approach.

Dislikes

According to employee reviews, some common dislikes about working at IDFC First Bank include: extreme pressure to meet targets, poor work-life balance, lack of recognition for hard work, frequent organizational changes, a toxic work culture with office politics, and inadequate support from management; many also mention concerns regarding job security and a lack of clear career progression paths.

Likes

It has good compensation and promotion policy for internal talent Top Leadership has lot of focus in driving the bank forward

Dislikes

It lags in overall learning and development of talent Support teams are somewhat inefficient

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

There very less chances to get promotion here , I have seen people are working here for more than 3-4 years not getting promotion. Also there is lack of backing to employees by their seniors (head) .

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.