IDFC FIRST Bank Senior Customer Relationship Officer Reviews

Likes

In sales work life balance is not present. Even in other products as well company culture is average, very aggressive for customer service to give results which is making employees feel frustrated due to work load and unable to manage work life balance. Too frequent changes in organisation is also affecting employees growth working hard from many years.

Dislikes

Work life balance Growth Too frequent changes in organisation regarding product policy and hierarchy

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Nothing

Dislikes

Highly unprofessional approach towards system integration and process streamlining. Upper management has zero regard for local markets and product optimisation. Customers and Employees are harassed with undue process and conditions

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

If the reporting manager is good, then everything is fine. Luckily, I had a great manager; the bonding with all the team members was good, and everything was going well. The new manager doesn’t know anything at all, so what can you learn from him? That's why I have submitted my resignation.

Dislikes

If we look at all the banks, there’s nothing to dislike. If you have to give a dislike, I can say that no one knows how employees get rated.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Salary and incentives are higher than what other banks offer.

Dislikes

Work culture needs improvement, you are expected to work even during holidays or when you've taken an off, unchecked power is there, State heads can relentlessly target their TSMs and public humiliation is considered normal.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The best part about working at IDFC FIRST Bank is the opportunities for growth! The leadership team is focused on employee development and provides ample training sessions for all departments.

Dislikes

Sometimes, it can get hectic but that is the nature of sales job

Likes

Working with idfc is best part is that they give rain alart and provide notification upcoming emergency and government alert.

Dislikes

No person life and senior manager do harassment on collection if the sales person do collection than collection team what will do and I left job because of my RSM very bad behaviour and he don't how to handle people and get job done with team.

Work Details

Work timings: Strict Timings

Likes

IDFC First Bank has a balanced approach to work. I appreciate the flexibility offered, which makes it easier to maintain a healthy work-life balance. The leadership team is approachable, and I feel my contributions are valued.

Dislikes

Since there is often two way feedback approach, everything is addressed and there are no dislikes

Likes

Best part is your are onroll employee from day one and they give you bonus on completion of 1 year. Approx 1.2 Lakh

Dislikes

High pressure job and insurance is asking every month

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It has good compensation and promotion policy for internal talent Top Leadership has lot of focus in driving the bank forward

Dislikes

It lags in overall learning and development of talent Support teams are somewhat inefficient

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

There very less chances to get promotion here , I have seen people are working here for more than 3-4 years not getting promotion. Also there is lack of backing to employees by their seniors (head) .

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Good work life balance and learning. Really a great place to work:) Hybrid working allowed and also permanent remote work for certain roles is currently allowed.

Dislikes

Appraisals are average, can do better.

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Na

Dislikes

There is no work life balance , lack of guidance, no learning curve, you have wait post shift hours daily!!! login hrs are more than 12 hrs also your weekoff will get cancelled at any moment and they ask to manage weekoff later it means yiu are working continuously 7 days with no work off!!

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Employees with less skills and work experience getting better growth opportunities and awards and rewards only due to best relations with seniors.

Dislikes

No clarity of job profile, work profile changes as per management decisions opposite of defined KRA. Senior Employees are disregarded and often looked down at and have to report to junior employees with less skills, work experience. Not at all Ethical & Professional place to work with.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Bank is good, Bank policies are also good. but bank has not hired ethical people.

Dislikes

The worst people I ever met. Due to sales pressure they ll ask to sell everything. They ll even eat your job and every single day your manager ll ask you to leave the Organization (as if it belongs to his dad) else sell insurance or even fool people but sell. even fool your family members, your family must be earning so sell them anything but sell, sell, sell or else tomorrow no need to come to office, resign and go....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They are good pay master, incentives are great.

Dislikes

No culture No long term vision No Learning.. Though you'll learn to handle pressure.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There are many benefits that you get after joining the Idfc first bank 1. You get a family mediclaim. 2. You get bonus as you complete 1 year. 3. You get Travel Expense. 4. You get reimbursement of you monthly phone bill

Dislikes

Company's Culture is not good, So before joining the retail banking in Idfc First bank think twice .

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.