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ICICI Home Finance

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3.7

based on 1.3k Reviews

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ICICI Home Finance Customer Service Associate Reviews

Updated 9 Oct, 2024

Overall Rating

4.5/5

based on 15 reviews

Rating distribution

10 (66.7%)

4 (26.7%)

0 (0%)

1 (6.7%)

0 (0%)

Category Ratings

4.6

Company culture

4.6

Job security

4.4

Salary

4.4

Skill development

4.4

Work satisfaction

4.0

Work-life balance

3.9

Promotions

What employees say about ICICI Home Finance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

58% employees reported

Flexible timing

71% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

6 reviews

4.7

Rated by Men

7 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Service Associate in Navi Mumbai

Full Time

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Oct 2024

Likes

Salary increment and allowances

Salary - Good
Skill development - Good
Job security - Good

Dislikes

Late sitting no tym for other things than office work pressure

Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in Kurnool

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Oct 2022

Likes

good environment of knowing affordable segment

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Sangli

Home Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2022

Likes

Career and Growth our company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any about our company

Work Details

Very good experience

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Credit Operation Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 03 Jul 2021

Likes

Wonderful experience

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Changing the role was not right so very bad

Salary - Poor
Promotions - Bad

Work Details

Wonderful

Work days: Monday to Friday (Flexible Timings)

Customer Service Associate in Calicut

Portfolio Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 04 Mar 2021

Likes

Its been a good experience in icici hfc. I have leaned a lot from here, Team members also is very supportive in.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Salary and increment to be much more good.

Work Details

The job is quite interesting! I struggled a bit in the beginning but my TPM and Team Support me well for learning the job. I hope almost learned almost all of the functions pertaining to my post.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Alwar

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2020

Likes

He is good company very support my company lockdown time

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about ICICI Home Finance.

Customer Service Associate

Credit Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Feb 2020

Likes

Very good experience worked with HFC and good team work & good team members also

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

I would like to speak about learning. If any new thing we launching then we have to give good training to employees it's help to them

Work Details

Actually my work was to challenging becoz there we done multi tasking watching disbursement, sanction, logins

Work days: Monday to Friday (Strict Timings)

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Customer Service Associate in Hisar

Lending Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Feb 2020

Likes

There are very good team. Company provided training time to time. Another plus point is that my colleagues come from various cultures backgrounds and we works happily. And it is the big platform for learning more and doing great with a good environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There were no time limit. Month end was gone till midnight.

Work Details

Basically my work was Loan disbursement and handling customers.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Dehradun

Distribution portfolio Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2020

Likes

No hireachy

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mysuru / Mysore

Credit Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 Dec 2019

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

High work pressure because of this reason we are unable balance personal life

Work Details

Good environment

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employee Benefits

Nothing

Customer Service Associate

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Nov 2019

Likes

Work life balance job security tranning learning etc.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary/Appraisal

Work Details

At ICICI HOME FINANCE m working as a CSA.all about finance related work..from login to disbursement..

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Associate in Ajmer

ICICI HFC Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2019

Likes

Good Experience

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Good Experience

Work days: Alternate Saturday off (Flexible Timings)

Customer Service Associate in Bathinda

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Mar 2019

Likes

Good Working Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Bathinda

credit Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Dec 2019

Likes

good

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

good

Work Details

Work days: Alternate Saturday off (Flexible Timings)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 ICICI Home Finance reviews submitted by ICICI Home Finance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Home Finance is the right company for you. 58...Read more