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HomeLane Customer Success, Service & Operations Department Reviews

based on 63 reviews
Updated 17 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Salary & Benefits

3.4

Company culture

3.4

Skill development

3.3

Work Satisfaction

3.1

Work-Life balance

2.8

Promotions/Appraisal

2.8

Job Security

Explore Reviews by Department

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3.5
 • 186 Reviews
3.1
 • 131 Reviews
3.9
 • 40 Reviews
3.6
 • 26 Reviews
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Top HomeLane Interview Questions

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Q1. Detailed drawings of residential projects
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Q2. How will you scale your self from 0 to 10 in detailing ... read more
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Q3. How you handle client escalation, even when it's out of ... read more
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Q5. A sample situation to understand how you handle and cre ... read more
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People also ask about HomeLane's Customer Success, Service & Operations Department

Is HomeLane's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 698 employee reviews, it's clear that most employees have an average experience working at HomeLane's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.8. Read reviews about salary & benefits and job security on AmbitionBox.
Does HomeLane's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, HomeLane's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 698 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HomeLane's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at HomeLane's Customer Success, Service & Operations Department, click here.
How is the work culture at HomeLane's Customer Success, Service & Operations Department?
Work culture at HomeLane's Customer Success, Service & Operations Department is rated 3.4 out of 5 by 698 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HomeLane's Customer Success, Service & Operations Department, click here.
How is the job security at HomeLane's Customer Success, Service & Operations Department?
Based on 698 reviews on AmbitionBox, HomeLane's Customer Success, Service & Operations Department employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HomeLane's Customer Success, Service & Operations Department. To read reviews about job security at HomeLane's Customer Success, Service & Operations Department, click here.
Is work from home available at HomeLane's Customer Success, Service & Operations Department?
According to 12 AmbitionBox reviews, HomeLane's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at HomeLane's Customer Success, Service & Operations Department?
To get a job at HomeLane's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HomeLane interview questions and practice your responses to prepare thoroughly.

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Work Policy at HomeLane Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

76%
Hybrid

Hybrid

24%

Other hybrid work policies

16%

2 days/week from office

8%

Gender Based Ratings at HomeLane Customer Success, Service & Operations Department

based on 60 reviews
2.8
Rated by 12 Women

Rated 2.8 for Skill Development and 2.5 for Company Culture

women
3.8
Rated by 48 Men

Rated 3.8 for Salary & Benefits and 3.7 for Company Culture

men

Working Days at HomeLane Customer Success, Service & Operations Department

based on 63 reviews
Monday to Saturday
71%
Other
12%
Monday to Friday
7%
Rotational Shift
5%
Alternate Saturday off
5%

Work Timings at HomeLane Customer Success, Service & Operations Department

based on 63 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 6.30pm)
49%
11%
6%
34% employees reported other strict timings

Shift Timings at HomeLane Customer Success, Service & Operations Department

based on 63 reviews
Day shift
100%

Business Travel at HomeLane Customer Success, Service & Operations Department

based on 63 reviews
Within city
51%
No travel
45%
Within country
4%
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