HomeLane
30+ Persistent Systems Interview Questions and Answers
Q1. Detailed drawings of residential projects
Detailed drawings are essential for residential projects to ensure accuracy and proper execution.
Detailed drawings provide a clear understanding of the design and layout of the project.
They help in identifying potential issues and making necessary changes before construction begins.
They serve as a reference for contractors and builders to ensure the project is executed as per the design.
Examples of detailed drawings include floor plans, elevations, sections, and details.
They ...read more
Q2. how to deal with escalations and all
Escalations can be handled by addressing the issue promptly, communicating effectively, and finding a satisfactory resolution.
Address the issue promptly to prevent it from escalating further
Communicate effectively with all parties involved to understand their perspectives and concerns
Find a satisfactory resolution that meets the needs of all parties involved
Document the escalation process and resolution for future reference
Q3. differnce between gola profile and g profile
Gola profile is a rounded profile used for cabinet doors, while G profile is a straight profile used for handles.
Gola profile is typically used for cabinet doors to create a seamless look without visible handles.
G profile is a straight profile that is often used for handles on cabinets and drawers.
Gola profile is more modern and sleek in design, while G profile is more traditional.
Examples: Gola profile - handleless kitchen cabinets, G profile - traditional kitchen with visib...read more
Q4. What softwares do you knows
I am proficient in AutoCAD, SketchUp, and Adobe Creative Suite.
AutoCAD
SketchUp
Adobe Creative Suite
Q5. How you handle client escalation, even when it's out of hand and CX go on questioning on quality and delay in timelines ??
I handle client escalation by actively listening, acknowledging their concerns, and providing solutions.
Listen to the client's concerns and empathize with their situation
Acknowledge the issue and take ownership of finding a solution
Communicate regularly with the client to keep them updated on progress
Provide options for resolution and work with the client to determine the best course of action
Ensure that the solution is implemented effectively and follow up with the client to...read more
Q6. difference between modular & non modular
Modular design involves components that can be easily connected or combined, while non-modular design is more fixed and permanent.
Modular design allows for flexibility and customization
Non-modular design is typically more traditional and permanent
Examples of modular design include furniture with interchangeable parts, while non-modular design could be a built-in kitchen cabinet
Q7. What is the experience you have modular residential interior works and how well you know the standards and specs of madular works ???
I have extensive experience in modular residential interior works and am well-versed in the relevant standards and specifications.
I have managed several projects involving modular residential interior works, including the installation of modular kitchens, bathrooms, and wardrobes.
I am familiar with the relevant standards and specifications, such as the Modular Building Institute's Guidelines for Modular Carpet Installation and the National Fire Protection Association's standa...read more
Q8. whats the kitchen triangle
The kitchen triangle refers to the ideal positioning of the stove, refrigerator, and sink in a kitchen to optimize efficiency.
The kitchen triangle should have a total distance of 12-26 feet
Each leg of the triangle should be between 4-9 feet
The sum of all three sides should not exceed 26 feet
The triangle should not be obstructed by any obstacles
Q9. How will you scale your self from 0 to 10 in detailing electrical drawings
I will scale myself from 0 to 10 in detailing electrical drawings by continuous learning and practice.
I will start by understanding the basics of electrical drawings and symbols.
I will then study different types of electrical drawings and their applications.
I will practice drawing electrical diagrams and circuits regularly.
I will seek feedback from experienced professionals and incorporate their suggestions.
I will stay updated with the latest software and tools used in electr...read more
Q10. difference between quartz & granite
Quartz is man-made, non-porous, and requires less maintenance, while granite is natural, porous, and requires sealing.
Quartz is engineered from crushed quartz, resin, and pigments, offering a wide range of colors and patterns.
Granite is a natural stone formed from cooling magma, providing unique patterns and variations.
Quartz is non-porous, making it resistant to stains and bacteria, while granite requires sealing to prevent staining.
Quartz is more durable and less likely to ...read more
Q11. best plywood for kitchen cabinets
The best plywood for kitchen cabinets is typically hardwood plywood, such as birch or maple, due to its durability and strength.
Hardwood plywood is more durable and stronger than softwood plywood
Look for plywood with a high number of plies for added strength
Consider plywood with a veneer finish for a more polished look
Q12. How you can manage an anger customer if firm unable to fulfill the commitment
Listen to the customer, apologize for the inconvenience, offer alternative solutions, and follow up with a resolution.
Listen actively to the customer's concerns and empathize with their frustration.
Apologize for the inconvenience caused and take responsibility for the situation.
Offer alternative solutions that may help resolve the issue, such as a refund or a discount on future purchases.
Follow up with the customer to ensure that the issue has been resolved to their satisfact...read more
Q13. You have 25 Horses, and you want to pick 3 fastest horses out of 25, only 5 harses can run at a time,what is the minimum number of races required ?
The minimum number of races required to pick 3 fastest horses out of 25 is 7.
Divide the 25 horses into 5 groups of 5 horses each.
Run a race with each group, determining the fastest horse in each group. This takes 5 races.
Now, take the winners of each group and run a race to determine the overall fastest horse. This is the 6th race.
The 2nd and 3rd fastest horses can be determined by the 7th race among the remaining 4 horses.
Q14. Customer Handling and How to Handle escalations
Customer handling involves effective communication, empathy, and problem-solving skills to address customer concerns and escalations.
Listen actively to the customer's concerns and empathize with their situation.
Communicate clearly and professionally, providing updates and solutions in a timely manner.
Escalate the issue to higher management if necessary, while keeping the customer informed.
Follow up with the customer to ensure their satisfaction and address any further concern...read more
Q15. What are the types of materials
There are various types of materials used in design, including natural, synthetic, and composite materials.
Natural materials: Examples include wood, stone, cotton, silk, leather, and clay.
Synthetic materials: Examples include plastic, rubber, nylon, polyester, and acrylic.
Composite materials: Examples include fiberglass, carbon fiber, and reinforced concrete.
Other types: Metals, glass, ceramics, paper, and various polymers are also commonly used materials in design.
Q16. A sample situation to understand how you handle and create a connection with a customer
I create a connection with customers by actively listening, empathizing, and offering personalized solutions.
Ask open-ended questions to understand their needs and preferences
Show genuine interest in their concerns and provide reassurance
Offer personalized recommendations based on their feedback
Follow up to ensure satisfaction and build long-term relationships
Q17. And what was the kitchen modular standard heights or Depths and all Do you Know hardware
Q18. What you will do if cx asked for money compensation and cx issue is genuine.
I would follow the company's policy on compensation and ensure that the customer's issue is resolved.
Listen to the customer's concern and empathize with their situation.
Check the company's policy on compensation and see if the customer's issue qualifies for it.
If the issue is genuine and qualifies for compensation, offer the customer an appropriate compensation.
If the issue does not qualify for compensation, explain the company's policy to the customer and offer alternative s...read more
Q19. How you will be manage about Material Management,Client Escalation..?
I will ensure proper planning, tracking and communication to manage material and client escalations.
Develop a material management plan with clear timelines and responsibilities
Regularly track material inventory and order materials in advance to avoid delays
Communicate proactively with clients to manage expectations and address any concerns
Establish a clear escalation process for any issues that arise
Regularly review and update the material management and escalation plans
Q20. Whats the height of the kitchen countertop?
Standard kitchen countertop height is typically around 36 inches.
Standard kitchen countertop height is usually around 36 inches
Height may vary based on personal preference or accessibility needs
Some countertops may be lower for wheelchair accessibility
Taller individuals may prefer a higher countertop for comfort
Q21. Different types of Core material used in the furniture?
Q22. How will you make chatting feature in Bookmyshow?
I will integrate a user-friendly chat feature in Bookmyshow to enhance customer experience.
Research popular chat platforms for integration (e.g. Zendesk, Intercom)
Design a simple and intuitive chat interface for users
Implement chatbot functionality for quick responses to common queries
Allow users to chat with customer support for assistance with bookings or issues
Q23. Dimensions of kitchen countertop, wall units, and base cabinets?
Q24. How will you develop chat feature in BookMyshow
I will develop the chat feature in BookMyshow by conducting user research, designing user-friendly interface, integrating with messaging platforms, and testing for usability.
Conduct user research to understand user needs and preferences for chat feature
Design a user-friendly interface for seamless communication between users and customer support
Integrate with popular messaging platforms like WhatsApp or Facebook Messenger for wider reach
Test the chat feature for usability and...read more
Q25. Standard dimensions of wardrobes?
Q26. How will you convert the lead into sale?
Q27. Tell me some brands of hardware
Q28. Types of stone counter top
There are various types of stone countertops available for design purposes.
Granite countertops are popular for their durability and natural beauty.
Marble countertops are known for their elegance and unique veining patterns.
Quartz countertops are engineered stone surfaces that offer a wide range of colors and patterns.
Soapstone countertops have a smooth and matte finish, perfect for a rustic or industrial look.
Slate countertops are durable and resistant to stains, making them ...read more
Q29. Metrics you have improved previously.
Implemented KPIs to track project progress, resulting in 20% increase in on-time delivery.
Implemented key performance indicators (KPIs) to measure project progress
Analyzed data to identify bottlenecks and areas for improvement
Collaborated with cross-functional teams to address issues and drive results
Utilized tools such as Gantt charts and dashboards to visualize metrics
Achieved a 20% increase in on-time delivery through improved tracking and decision-making
Q30. Design suggestions for different customers?
Q31. What's the Work triangle?
Q32. Tell me something about modular
Q33. How to measure a ceiling
To measure a ceiling, use a tape measure and measure the length and width of the ceiling. Multiply the two measurements to get the square footage.
Use a tape measure to measure the length of the ceiling
Use a tape measure to measure the width of the ceiling
Multiply the length and width measurements to get the square footage
For irregular shaped ceilings, break it down into smaller sections and measure each section separately
Q34. Number of projects handled
I have successfully handled over 20 projects in my career as a Principal Designer.
Managed a variety of projects ranging from branding to product design
Led cross-functional teams to deliver high-quality design solutions
Implemented design strategies that resulted in increased user engagement
Collaborated with stakeholders to ensure project goals were met
Q35. Sizes of all the rooms furniture
Q36. Work Experience till date
I have 5 years of experience in design management, working with cross-functional teams to deliver successful projects.
Managed design projects from conception to launch
Collaborated with product, engineering, and marketing teams
Led design sprints and facilitated workshops
Developed and maintained design systems
Implemented user research and testing
Worked with clients to understand their needs and goals
Q37. Rate on yourself 0 to 10
I would rate myself a 9 because I am confident in my abilities and have a strong track record of success.
Confident in my abilities
Strong track record of success
Proven leadership skills
Effective communication skills
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