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HDFC Bank

Compare

3.9

based on 37.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

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HDFC Bank Customer Service Executive Reviews

based on 5 reviews

Updated 22 Nov, 2024

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.5

Job Security

3.4

Salary & Benefits

3.1

Work Satisfaction

3.0

Work-Life balance

3.0

Company culture

2.9

Promotions/Appraisal

Top Mentions in HDFC Bank Customer Service Executive Reviews

5 reviews found for "learning"

Return to all reviews

Customer Service Executive in Kochi

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Culture, salary, skill development

Dislikes

Working time, pressure, staff connection

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 Aug 2022

Likes

Can avail great communication skills

Dislikes

No dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about HDFC Bank

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marshmallow18

works at

Shell

Referral process at Saudi Aramco

Hi all, I am looking for certain roles at Saudi Aramco. Could anyone kindly let me know about the referral process there and if anyone is willing to do so. Thanks in advance!

Got a question about HDFC Bank?

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Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Apr 2021

Likes

I improved my communication skills

Dislikes

More pressure

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in Chennai

Branch Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 15 Apr 2021

Likes

One can learn a lot and complete professionalism

Dislikes

More work hours

Work Details

The job was quite interesting. I was so clumsy in the beginning and learnt the professionalism and the skillset in different roles.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Thane

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Apr 2020

Likes

Career growth, learning, innovation, work environment

Dislikes

Nothing.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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People also ask about HDFC Bank's Customer Service Executives

Is HDFC Bank a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 5 employee reviews, it's clear that most customer service executives have an average experience working at HDFC Bank. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.

Does HDFC Bank pay their Customer Service Executives well?

According to AmbitionBox reviews, HDFC Bank customer service executives rate their salary and benefits at 3.4 out of 5, based on 5 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HDFC Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at HDFC Bank for customer service executives, click here.

How is the work culture at HDFC Bank for Customer Service Executives?

Work culture at HDFC Bank for customer service executives is rated 3.0 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HDFC Bank for customer service executives, click here.

How is the job security at HDFC Bank for Customer Service Executives?

Based on 5 reviews on AmbitionBox, HDFC Bank's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HDFC Bank for customer service executives, click here.

Is work from home available to Customer Service Executives at HDFC Bank?

According to 11 AmbitionBox reviews, HDFC Bank does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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HDFC Bank Customer Service Executive Reviews by Locations

HDFC Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 HDFC Bank reviews submitted by HDFC Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HDFC Bank is the right company for you. 40% of employees reported the ...Read more