Hansa Cequity Customer Service Executive Reviews

Likes

No thing

Dislikes

Management is not good at all

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good company for fresher.

Dislikes

increment in salary.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

1.Peers. 2.Great place for freshers.

Dislikes

1.Below average salaries 2.Too much politics, favouritism and narcissistic seniors. 3.No work life balance 4.No growth opportunities, no professionalism, unethical practices. 5.Highly unfair appraisals are conducted, for which management can't be blamed because the senior staff who serve as mediators engage in office politics. To succeed, you either have to befriend them or flatter them. Hard work often does not lead to good appraisals. I personally saw few people knew about there promotions 3-4 months prior to the cycle though they didn't work. No wonder how management doesn't realise why clients are leaving and attrition is increasing exponentially. 6. Lack of respect for employees: No matter how hard you work, your value won't be recognized unless you befriend certain group-centric leaders who will overhype your contributions. This dynamic undermines genuine effort, leading to frustration among dedicated employees who feel their hard work goes unnoticed. 7.Poor team management/Micromanagement:- Poor team management and micromanagement are significant issues within the organization. Team members are often not treated equally or respectfully, negatively impacting morale and collaboration. Tasks are frequently assigned at the end of the day, just before leaving for home, which creates challenges for employees trying to meet last-minute demands. 8. Lack of communication: The issues outlined above persist because management seems unconcerned and often unaware of them, relying on mediators who may be part of the problem. Employees are hesitant to voice their concerns due to fear of backlash, which contributes to turnover. I urge management to take this negative feedback seriously. The mindset that every employee is replaceable ultimately leads to the loss of valuable talent and clients. Fostering open communication can help retain both....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

They proudly hire freshers for roles that typically require experience. Not because they're eager to nurture new talent, but because it's all they can afford.

Dislikes

Zero work life balance. Very less pay. Nowhere close to the market standards. Doesn't permit employees to use their own leaves. Not recommended for someone with >2 YOE

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Work Culture, Work Satisfaction

Dislikes

Salary and appraisal.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I get to work on different sections in digital due to the current company structure

Dislikes

Figuring it out yet

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good learning opportunity for freshers.

Dislikes

Everything you can think of.

Work Details

Work timings: Strict Timings

Likes

Company Culture, Work satisfaction

Dislikes

Appraisal, Politics, Work life balance

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning different tools and techniques and technology

Dislikes

Work-life balance and work culture

Likes

Work quality

Dislikes

Salary and benefits

Work Details

Work days: Monday to Friday (Flexible Timings)