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Engaged Employer

Group Bayport

Compare

4.2

based on 241 Reviews

Filter reviews by

Group Bayport Customer Support Executive Reviews

Updated 18 Nov, 2024

Overall Rating

2.9/5

based on 6 reviews

Rating distribution

3 (50.0%)

0 (0%)

1 (16.7%)

2 (33.3%)

Category Ratings

3.0

Salary

2.5

Company culture

2.5

Skill development

2.5

Promotions

2.5

Work satisfaction

2.3

Job security

2.2

Work-life balance

What employees say about Group Bayport?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Strict (10am - 7pm)

50% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

3.0

Rated by Men

3 reviews

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6 reviews found

Sort by: Popular

Customer Support Executive in Gurgaon / Gurugram

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jan 2025

Likes

Since I joined this company, my experience has been very good. Excellent environment, good and dedicated employees, and good salary. I am very happy with all these things, and I am still working here.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing special in this. Good and supportive company.

Customer Support Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Nov 2024

Likes

N/A

Dislikes

Politics and only 45 minutes break in 9 hours shift where every company gives 1 hour break, also the managers are worst they did not listen to you and treat like labour

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Ahmedabad

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 Jul 2024

Likes

N/A

Salary - Good

Dislikes

2 star Corporate culture is always pathetic but this company has proved it!!! Rating it 2 star because salary package is only a good thing on which employee can survive. HR changes on daily basis and so their fake promises. Customer support department is a college where only attendance is compulsory and not what you do. Business process management department is a school so IJP cannot be applied because why would anyone join school after college. Design department here is the department which is always opposite of what company do. Anyways, at the end money matters so I have survived here because of money but I am glad that I left without taking any promotion because obviously increment and promotion hike is a joke here....Read More

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Ahmedabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Feb 2023

Likes

CEO and hr were soo friendly. Freedom to work in your convenience way.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Manager not listening opinions of juniors.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Mar 2022

Likes

This is a one room company where you get everything that an employee require but only in day shift in night shift you have to fight for your overtime, any salary deduction you need thier team leads are actually horrible they do not have anything in thier hands. Only the HR team is doing a great work on thier end the continuously hire people You will never find more than 5 to 7 tenured employes in customer services only because of the poor environment in night shift...Read More

Job security - Excellent

Dislikes

Please do come and join group

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Thank you for taking the time to leave us your feedback. We are committed to creating a comfortable, transparent and collaborative work environment for all our people. We value your candid feedback and assure you to address the concerns raised in order to turn this in to a positive experience. We also thank you for raising concerns about the culture and environment. We will look into this to make Group Bayport, a great place to work. We also strive to make sure that everyone is given an equal opportunity to grow in our team. Thanks again. Should you have any specific matters to be addressed, please feel free to drop us a note on our HR email coordinates. Best Wishes

Top trending discussions

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Career Advice

2w (edited)

a design engineer

Need Your Valuable Advice.

Hello, 6 months ago, I switched from my previous job to my current one with a 40% salary hike. At that time, it seemed like a great opportunity, but now, I am seriously considering my decision. My previous job had, 1. A European MNC team with excellent support and work culture 2. Good Time for my family & personal life 3. Flexible timing & permanent work-from-home 4. 5 days working with proper work-life balance Now, in my current Indian company: 1. 12-hour workdays, with additional work on Saturdays (despite a 5-day work policy) 2. No proper training 3. Toxic work culture, where I get scolded daily due to a lack of training 4. Hardly any time for my kids and parents 5. Started my health issues My previous company is willing to take me back with a 10% hike on my last salary. Given the work-life balance, supportive environment, and long-term growth prospects I had there, I am thinking of returning. *It is not going to impact on my monthly expenses.* Would you recommend going back?

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Group Bayport Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Group Bayport reviews submitted by Group Bayport employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Group Bayport is the right company for you. 50% of employees r...Read more