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Grand Hyatt

Compare

4.3

based on 321 Reviews

Video summary

Filter reviews by

Grand Hyatt Guest Service Associate Reviews

Updated 6 Nov, 2024

Overall Rating

4.8/5

based on 9 reviews

Rating distribution

7 (77.8%)

1 (11.1%)

0 (0%)

Category Ratings

4.8

Company culture

4.8

Skill development

4.7

Job security

4.7

Salary

4.6

Work-life balance

4.5

Work satisfaction

4.0

Promotions

What employees say about Grand Hyatt?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

86% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

3 reviews

3.9

Rated by Men

4 reviews

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9 reviews found

Sort by: Popular

Guest Service Associate in New Delhi

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2024

Likes

They care for the staff and provides lots of benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometimes long working hours

Guest Service Associate in Goa

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Sep 2023

Likes

Yes .nothing special to share.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing special to share.

Promotions - Bad

Guest Service Associate in Goa

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2020

Likes

We all got Hyatt fund care money of 500$ and One month half salary we got after that no money no salary. Now we are in leave without pay holiday.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It's good No dislike about work it's ver good company I have no issues that would have provided half salaries of these covid19 lockdown time.

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

See

Guest Service Associate in Goa

Housekeeping & Laundry Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 31 Jul 2020

Likes

When it was lock down there was no financial support from hotel or from Hyatt

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

In time of trouble they don't support. When it is lockdown hotel has no business and they r not providing any salary to us. No increment this year and no bonus. We work hard ro achieved target this year but we have not got any rewards

Promotions - Bad

Work Details

Work life is good but growth rate is zero

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Goa

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 30 May 2022

Likes

Place is good

Skill development - Good

Dislikes

People

Job security - Bad
Work-life balance - Poor

Work Details

Not bad

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in Goa

Banquet Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

love it

Work Details

guest service associate

Work timings: Flexible Timings

Work related travel: This is a desk job.

Guest Service Associate

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 22 Aug 2018

Likes

The company is open to innovation and I also like the employee re-hire policy.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

Compensation is decent, but growth is slow for some people who does not show off their performance, and managers are doing so much of differentiation among the staff and they do not value some of the staffs unique strengths, which is why I have to take back my suggestions most of the times. I do also receive appreciation feedback from my guest, but they mostly go unnoticed.

Promotions - Poor
Work-life balance - Poor

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Parking

You are reading trusted reviews. Keep reading to find out more about Grand Hyatt.

Guest Service Associate in Mumbai

Front office / guest services officer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2018

Likes

I love to work in Hyatt bcz management is very very good we care for ppl . Grand Hyatt is best company to work. Specially in grand Hyatt we employes gets 8 offs in 1 month tht is very proudly . & happily bcz in hospitality industry it's very difficult to get soo much off .& I'm very proud that I'm working in grand Hyatt .we celebrated each & every cultural 😘👍😄❤

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

It's aswsome 😘 to work bcz daily we carry to learn sme think new in grand Hyatt . & That is very important for our life in future.👍✌😄❤

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Guest Service Associate in Goa

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Aug 2019

Likes

Grand Hyatt Goa amazing International hospitality skills please very friendly ho can engaged your self in the work and grow success in your Careers with the organizations seeking goals and opportunities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Its Up to you How can relocate in the environment.

Work Details

Amazing Hospitality,Skills and technical growth positive attitude towards work and also be a part Of Future Grand Hyatt Goa team.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

Got a question about Grand Hyatt?

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Positive environment for work

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posted on 11 Mar 2023

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Good place to work

Salary - Good
Skill development - Excellent
Job security - Good
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posted on 21 Apr 2022

Likes

Work culture is somewhat OK. Job security is good as its owned by Lulu International Group and during pandemic when other Hyatt's were not paying salary, this hyatt was paying salary with paycut which is a huge plus point. All thanks to Lulu Group. The property is one of the best in South India.

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Dislikes

One of the lowest paying organisations and extremely long working hours due to under staffing. Attrition rate is high due to low salary and limited career growth. Also support for Internal transfer within properties is weak. Existing and loyal staffs are not given much importance rather the same is high for new joinees.

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posted on 01 Aug 2022

Likes

friendly nature of all staff and encouraging

Salary - Excellent
Skill development - Excellent
Job security - Excellent
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Work-life balance - Excellent

Dislikes

duty hours

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posted on 09 Apr 2021

Likes

Company policies and Work environment

Salary - Excellent
Skill development - Excellent
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Good

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Likes

Good working experience but after covid19 we are on leave without from month of April till 31st December

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Dislikes

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posted on 20 Oct 2021

Likes

Shift timings are great because of u union in max departments

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Cafeteria gets boring after a while

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Work related travel: This job involves Travel Within City.

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posted on 30 Sep 2024

Likes

My colleagues made life easier but the management's pressure is too much to handle and when you want to work according to your salary they just say that I'm not capable of pressure. All of us were used as cheap employees but work so hard of 660 rooms almost everyday it was overtime but if we went even 30min late our half day salary was gone

Dislikes

Everything the work culture is toxic. Favouritism is most applied when looking for promotions and your efforts are taken for granted

Salary - Poor
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Company culture - Bad
Work-life balance - Bad

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posted on 27 Nov 2023

Likes

Hyatt as a brand and there values however it is only taken care in certain hotels not all hotels follow the same.

Dislikes

Not supporting the trusted old employees however just blindly supporting the employees that are there favourite.

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 04 Sep 2024

Likes

Great company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No thing All good

Work Details

Work days: Monday to Saturday (Flexible Timings)

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4.0

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4.0

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Skill development

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Job security

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posted on 12 Oct 2024

Likes

8 offs . Hotel cares for staffs

Salary - Good
Job security - Good
Company culture - Excellent

Dislikes

Long hours Politics

Skill development - Poor

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Grand Hyatt Guest Service Associate Reviews by Locations

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AmbitionBox has 9 Grand Hyatt reviews submitted by Grand Hyatt employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Grand Hyatt is the right company for you. 57% of employees reporte...Read more