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GEMS

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3.7

based on 43 Reviews

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GEMS Customer Success, Service & Operations Department Reviews

Updated 14 Nov, 2024
Overall Rating
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3.9/5
based on 3 reviews

Rating distribution

Category Ratings

4.9

Company culture

4.9

Work-life balance

4.9

Skill development

4.9

Work satisfaction

4.6

Job security

4.2

Salary

3.9

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Explore Reviews by Department

View All
Customer Success, Service & Operations
4.4
 • 4 Reviews
Teaching & Training
2.9
 • 9 Reviews
Production, Manufacturing & Engineering
3.0
 • 5 Reviews

3 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about GEMS's Customer Success, Service & Operations Department

How is GEMS to work for?
GEMS is rated 3.9 out of 5, based on 3 reviews by employees on AmbitionBox. GEMS is known for Company culture which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at GEMS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at GEMS?
According to AmbitionBox ratings, GEMS employees rate its salary and benefits as 4.2 out of 5. You can know more about GEMS Salaries at AmbitionBox
How is the work culture at GEMS?
Work culture is rated 4.9 at GEMS by 3 employees. While job security is rated 4.6 and work-life balance is rated 4.9 at GEMS. Read detailed reviews by employees of GEMS on AmbitionBox.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 GEMS reviews submitted by GEMS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GEMS is the right company for you.
GEMS Salaries in Customer Success, Service & Operations Department in India
Sales Executive
2 salaries
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₹3.6 L/yr - ₹4.6 L/yr

Senior Customer Representative
2 salaries
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₹4 L/yr - ₹5.1 L/yr

Area Service Incharge
2 salaries
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₹4.4 L/yr - ₹5.6 L/yr

Software Trainee
1 salary
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₹1.6 L/yr - ₹2 L/yr

Field Service Engineer
1 salary
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₹2.3 L/yr - ₹2.9 L/yr

Explore more salaries
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