Gears India Customer Support Associate Reviews by 2 Employees | Rated 5.0/5

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2 reviews found

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Customer Support Associate in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Dec 2024

Likes

Lovely office

Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Low salary in market ,and no food in cafeteria

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Kolkata

Full Time

Other Design Department

5.0

Overall Rating

5.0

Category Ratings

Salary

5.0

Skill development

5.0

Job security

Promotions

5.0

Work satisfaction

5.0

Company culture

Work-life balance

posted on 30 Mar 2024

Likes

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Top trending discussions

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Similar Designation Reviews

Customer Service Associate in Kolkata

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 01 Oct 2024

Likes

Some colleagues were too good.

Dislikes

Management doesn't recognize the process knowledge. Quantity of work is more important than quality of work. Job security is 0. Scope of skill development is 0. The behaviour of some overheads is terrible. Some people don't know how to behave. Horrible shift timings. No Cab facility for Morning shift. Some people who are not qualified to be agents or associates are sitting as TL and QA.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Engineer in Kolkata

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Dec 2024

Likes

Work life balance is good.

Salary - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Exposure of the company is very low.Difficult to achieve Target.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

All are good, I'm from CSA Ops department, good working environment, No work pressure at all, no stretch, seniors are humble and helpful.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The compensation is below market standards. And no such dislikes.

Process Associate in Kolkata

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 16 Jan 2025

Likes

Nothing

Dislikes

Salary structure, office culture, poor management ,leave policy,deduction from ctc

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Process Associate in Kolkata

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jun 2024

Likes

Nothing is good in this company

Salary - Good

Dislikes

Resining employees without any notice those who are not close to the TL or managers.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Team Lead in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2024

Likes

It's Amenities

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some managers who do office politics

Customer Service Executive in Kolkata

Full Time

Telecom Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 16 Jan 2025

Likes

Skill development - Good
Work-life balance - Good

Dislikes

Work Environment not Professional and Company Environment Cultural Behaviourism is Poor and I’ll-maintained

Job security - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2025

Likes

It's good company to work for content moderator if mangement goes well everything will be great.

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing is much to dislikes..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sales Executive in Chennai

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 26 Mar 2024

Likes

Friendly work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

No holidays

Service Engineer in Kolkata

Mhe Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Aug 2022

Likes

Terrible work experience. Work atmosphere is terrible ceo work like labour

Dislikes

Dislikes salary ,follow-up disbelief on employee . Don't care about employee

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Other Gears India Reviews

Customer Support Agent in Kolkata

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

1.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Dec 2024

Likes

There are several things that I like about working there but the major thing is most of the time we don't do anything. We just chiling at cafeteria all the time I'm from TnS department.

Skill development - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

There are tons of partiallity between agent and overheads. Overheads (TnS and GUO) think that they are the owner of this company but they forgot that they are just a f*cking employee of this firm.

Salary - Poor
Job security - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Operations Lead in Kolkata

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Mar 2024

Likes

Worst Management ever I have seen. People are not recognising the person who performing well and who have knowledge about the job roll. If you need promotion then you have to follow the oiling and buttering process.

Dislikes

People are targeting the person who is not following the oiling and buttering process. "0" job satisfaction.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Content Moderator in Kolkata

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Sep 2024

Likes

The facilities are good but you don't have time to use those.

Dislikes

Worst management ever seen, worst place to work in Kolkata.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Content Moderator in Kolkata

Full Time

IT Security Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2025

Likes

Easy and working friendly process.

Dislikes

management work-life balance promotions

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Kolkata

Full Time

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Oct 2024

Likes

Nothing is here which you can like

Dislikes

Office politics which is worst here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Engineer in Amritsar

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Sep 2024

Likes

Material handling equipment all types equipment handling and maintenance,main power handling

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Training Manager in Kolkata

Full Time

Life Skills / ECA Teacher Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Nov 2024

Likes

Dislikes

It's a long list, this space would not suffice

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Kolkata

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2024

Likes

Work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

3rd party BGV process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Finance Manager in Kolkata

Full Time

Advertising & Creative Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jul 2024

Likes

Hope i can like something about this company but there is nothing to like,

Dislikes

Company culture is very bad. No job security and bad behavior of employer.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Accounts Manager in Kolkata

Full Time

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2024

Likes

Great place to work at with amazing learning opportunities!

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Perhaps the local office politics can be managed

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Gears India Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Gears India reviews submitted by Gears India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Gears India is the right company for you.

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Gears India Customer Support Associate Reviews

Gears India Customer Support Associate Reviews

2 reviews found

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