Gears India Customer Support Associate Reviews by 2 Employees | Rated 5.0/5

Similar Designation Reviews

Customer Service Associate in Kolkata

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Some colleagues were too good.

Dislikes

Management doesn't recognize the process knowledge. Quantity of work is more important than quality of work. Job security is 0. Scope of skill development is 0. The behaviour of some overheads is terrible. Some people don't know how to behave. Horrible shift timings. No Cab facility for Morning shift. Some people who are not qualified to be agents or associates are sitting as TL and QA.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Engineer in Kolkata

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 15 Dec 2024

Likes

Work life balance is good.

Dislikes

Exposure of the company is very low.Difficult to achieve Target.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Sep 2024

Likes

All are good, I'm from CSA Ops department, good working environment, No work pressure at all, no stretch, seniors are humble and helpful.

Dislikes

The compensation is below market standards. And no such dislikes.

Process Associate in Kolkata

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Jun 2024

Likes

Nothing is good in this company

Dislikes

Resining employees without any notice those who are not close to the TL or managers.

Team Lead in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 06 Nov 2024

Likes

It's Amenities

Dislikes

Some managers who do office politics

Team Lead in Kolkata

Full Time

Content moderation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 May 2023

Likes

There is nothing to like in this organisation.

Dislikes

Very disgusting management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Sales Executive in Chennai

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 26 Mar 2024

Likes

Friendly work environment

Dislikes

No holidays

Service Engineer in Kolkata

Mhe Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Aug 2022

Likes

Terrible work experience. Work atmosphere is terrible ceo work like labour

Dislikes

Dislikes salary ,follow-up disbelief on employee . Don't care about employee

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Other Gears India Reviews

Customer Support Agent in Kolkata

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 07 Dec 2024

Likes

There are several things that I like about working there but the major thing is most of the time we don't do anything. We just chiling at cafeteria all the time I'm from TnS department.

Dislikes

There are tons of partiallity between agent and overheads. Overheads (TnS and GUO) think that they are the owner of this company but they forgot that they are just a f*cking employee of this firm.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Operations Lead in Kolkata

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 22 Mar 2024

Likes

Worst Management ever I have seen. People are not recognising the person who performing well and who have knowledge about the job roll. If you need promotion then you have to follow the oiling and buttering process.

Dislikes

People are targeting the person who is not following the oiling and buttering process. "0" job satisfaction.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Content Moderator in Kolkata

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Sep 2024

Likes

The facilities are good but you don't have time to use those.

Dislikes

Worst management ever seen, worst place to work in Kolkata.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Content Moderator in Kolkata

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 13 May 2024

Likes

fixed office timing no need to give extra hours

Dislikes

no promotion, zero job security, employee satisfaction level is extremely low

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Kolkata

Full Time

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 21 Oct 2024

Likes

Nothing is here which you can like

Dislikes

Office politics which is worst here

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Engineer in Amritsar

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Sep 2024

Likes

Material handling equipment all types equipment handling and maintenance,main power handling

Dislikes

N/A

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Training Manager in Kolkata

Full Time

Life Skills / ECA Teacher Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Nov 2024

Likes

Dislikes

It's a long list, this space would not suffice

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Kolkata

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Aug 2024

Likes

Work environment

Dislikes

3rd party BGV process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Finance Manager in Kolkata

Full Time

Advertising & Creative Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Jul 2024

Likes

Hope i can like something about this company but there is nothing to like,

Dislikes

Company culture is very bad. No job security and bad behavior of employer.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Content Moderator in Kolkata

Full Time

Operations / Strategy Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 28 Feb 2024

Likes

Clean workplace

Dislikes

Salary structure, benefits, promotion.

Work Details

Work days: Rotational Shift (Strict Timings)

2 reviews found

Sort by: Popular

Customer Support Associate in Kolkata

Customer Success Department

posted on 09 Dec 2024

Lovely office

Low salary in market ,and no food in cafeteria

Other Design Department

posted on 30 Mar 2024

Similar companies for Customer Support Associate

View All

Amazon Reviews

4.3

• 171 Reviews

Accenture Reviews

3.2

• 30 Reviews

Tech Mahindra Reviews

3.5

• 821 Reviews

BigBasket Reviews

3.6

• 18 Reviews

Sutherland Global Services Reviews

4.1

• 62 Reviews

Foundever Reviews

• 16 Reviews

Reliance Retail Reviews

3.7

• 40 Reviews

First Source Reviews

• 60 Reviews

Teleperformance Reviews

3.3

• 252 Reviews

Cogent E Services Reviews

• 69 Reviews

Gears India Customer Support Associate Reviews

2 reviews found

Similar companies for Customer Support Associate

Similar Designation Reviews

Other Gears India Reviews

People also ask about Gears India's Customer Support Associates

Tell us how to improve this page.

Gears India Reviews by Designations

Working Days for Gears India Customer Support Associate

Work Timings for Gears India Customer Support Associate

Shift Timings for Gears India Customer Support Associate

Business Travel for Gears India Customer Support Associate

Calculate your in-hand salary