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GATI-KWE Customer Service Associate Nagpur Reviews

based on 28 reviews
Updated 21 Oct, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.8

Job Security

3.8

Skill development

3.6

Work-Life balance

3.4

Work Satisfaction

3.2

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in GATI-KWE Customer Service Associate Nagpur Reviews

28 reviews found

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Top GATI-KWE Customer Service Associate Interview Questions

Q1. 2) What you know about Gati-kwe ?
View answers (2)
Q2. 4) How you handle your customer ?
View answers (2)
Q3. 5) How you solve your customer queries ?
View answer (1)
Q4. 3) What is Customer Service ?
View answer (1)
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People also ask about GATI-KWE , Nagpur Customer Service Associates

Is GATI-KWE , Nagpur a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 28 employee reviews, it's clear that most customer service associates have an average experience working at GATI-KWE , Nagpur. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
Does GATI-KWE , Nagpur pay their Customer Service Associates well?
According to AmbitionBox reviews, GATI-KWE , Nagpur customer service associates rate their salary and benefits at 3.2 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about GATI-KWE , Nagpur's customer service associates salaries here and to read reviews specifically about salary and benefits at GATI-KWE , Nagpur for customer service associates, click here.
How is the work culture at GATI-KWE , Nagpur for Customer Service Associates?
Work culture at GATI-KWE , Nagpur for customer service associates is rated 3.8 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at GATI-KWE , Nagpur for customer service associates, click here.
How is the job security at GATI-KWE , Nagpur for Customer Service Associates?
Based on 28 reviews on AmbitionBox, GATI-KWE , Nagpur's customer service associates rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at GATI-KWE , Nagpur for customer service associates, click here.

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Gender Based Ratings for GATI-KWE Customer Service Associate Nagpur

based on 27 reviews
3.8
Rated by 13 Women

Rated 3.9 for Work-Life Balance and 3.9 for Work Satisfaction

women
3.5
Rated by 14 Men

Rated 3.9 for Job Security and 3.8 for Company Culture

men

Working Days for GATI-KWE Customer Service Associate Nagpur

based on 28 reviews
Monday to Saturday
81%
Rotational Shift
13%
Monday to Friday
6%

Work Timings for GATI-KWE Customer Service Associate Nagpur

based on 28 reviews
Strict (9am - 6pm)
Flexible timing
Strict (9am - 7pm)
60%
20%
13%
7% employees reported other strict timings

Shift Timings for GATI-KWE Customer Service Associate Nagpur

based on 28 reviews
Day shift
100%

Business Travel for GATI-KWE Customer Service Associate Nagpur

based on 28 reviews
No travel
86%
Within city
14%
GATI-KWE Customer Service Associate Salaries in Nagpur
based on 109 salaries
₹1 L/yr - ₹4 L/yr
11% less than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
View All
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