FOCUS EDUMATICS Teaching & Training Department Reviews

Likes

Nothing desirable

Dislikes

Such a fraud company. I got the job in October 2022 as an online tutor. They gave me 3 months of training and told after clear certification I will on the job. According to that I cleared the certification and get on the job tag on January 2023. After that, I constantly do my hard work and increase my productivity</mark>. My productivity is so good that I get the best tutor position back to back several times. But in July they suddenly arranged a meeting where they told me that my performance is not good that's why I have to give my resignation. I said whether they have any proof or not about my performance. They don't give any clarification after that they again and again pressurized me to give resignatio or else they give termination. Even I get some days ago the "permanent employee confirmation mail" from the company's HR team. But TL, APM, and TM told us that the mail is autogenerated. Even I told about Focus Edumatics policies and they clearly mention that if a tutor's quality is not good then the tutor again goes through the training after that they again get a permanent employee tag; any employee doesn't terminate without again training. Such an unethical fraud company. Even their behavior soo rude. They even disable my all profile without giving me any money and a full and final settlement. Please don't join this company. Just ruin every individual future. This incident happened not only to me there also include 1000 tutors also....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There are multiple positions and skills to acquire... Since there is a strong person to guide, it always enhances the quality of work and leads to various learning opportunities.

Dislikes

Shifts may not be flexible sometimes.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Only a few colleagues were good. 2. Work from home (for online tutors).

Dislikes

Everything else. 1. No job security. They can fire you anytime without any particular reason. 2. No promotion and biased company. 3. Target based job. At the time of joining, nothing is mentioned, but the team lead and the manager will give you daily targets and you have to complete it by any means. 4. Chaotic departments. If you are a math tutor, then you will be given Math problems to solve. And if you are a non-math tutor, you will be given everything else. A friend of mine joined as a non-math tutor, and initially he was told to take care of English only. Later he had to deal with Social Studies and Science too. He was from humanities department, and students came up with higher grade science questions. And if anything wrong happens, the entire blame is on the tutor. I mean, they should divide the department into humanities and science as well. It's really hard for an English teacher to solve 11/12th grade Biology, Physics and Chemistry projects. And vice versa for Science teachers to solve higher grade Social Studies questions. 5. Management is not organised at all. Nobody has accurate information if the employees have any queries. 6. Anything happens, the tutors are the only one to be blamed. If their software crashes, the tutor's computer and network will be held responsible by the technical team. If the student's computer is dysfunctional, and they are not able to participate properly, then also the technical team will decide it's the tutor's fault. During training, we were told that using VPN while working can lead to termination. And once the technical team was checking my computer through any desk, and they installed a VPN. Similar kind of thing happened with another tutor too. The technical team deleted his saved WiFi network, and reported that the tutor was using mobile data instead of WiFi. To be honest, it's the only technical team who knows nothing about technology. 7. Furthermore, if you get a selfish and careless team lead, you are literally doomed. In my case, my team lead was totally casual and careless about the team. He remained inactive most of the time, and when asked, he replied that the manager i.e. his senior always transferred her works to him and he had to complete it, so he couldn't be available instantly. Anyway, he strictly told me (as well as other tutors of his team too) to ask him before replying any unusual queries of students. And if I asked something during live sessions, I used to get replies almost 15-20 minutes later. Just imagine, it's a live session. A student is asking some unusual questions and I forward that question (As the tutors have almost no freedom to respond freely, even though the answer is logical or rational) and I get response after 20 minutes. And 85% of the time he doesn't respond to his calls. But according to the company's rule, if I don't give response to the students questions within a minute, negative points along with errors will be marked in that session. Anyway, previously we had a tutors-only group to handle this kind of problems. As team lead was generally inactive, if any tutor faced any problem during live sessions, they posted it on that group and other available tutors replied if they are familiar with that kind of problems. BUT later, the manager (and maybe the team lead too, I'm not sure) came to know about it and they ordered us to dismiss the group (Their logic was, there should not be anything outside the official group). Luckily, I was quite familiar with a senior tutor who was helpful enough. I used to seek help from him whenever he was not occupied. 8. The team lead will demotivate you everyday by how many people are being fired due to this reason and that reason. <mark style="background-color: #fff5e4;"> In a nutshell, you will become frustrated, hopeless and there will be no work-life balance</mark>. My advice is, don't join this company. They will recruit a large number of people as full time tutors (not on contractual basis) when it's the peak season in the foreign schools/curriculum. After that, they will fire an enormous number of employees when the need is over. Only a few lucky ones stay for more than one or two year. Even after that you can be fired. And if you stay longer, there's no promotion or no increase of salary (The rate of promotion and salary increments are slower than a sloth). So, it will be a total wastage of your time, energy and efforts....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great Work Environment, Career Growth opportunities, Work-Life Balance

Dislikes

I don't have any dislikes about this company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is superb...good management

Dislikes

Pay scale is less...student may or may not join the session.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

good work life balance

Dislikes

no job security

Likes

Good company culture and work life balance.

Dislikes

Salary and benefits are of below average.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.