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First Advantage

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3.8

based on 640 Reviews

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First Advantage Customer Success, Service & Operations Department Mumbai Reviews

Updated 10 Feb, 2025
Overall Rating
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3.9/5
based on 53 reviews

Rating distribution

Category Ratings

3.7

Company culture

3.7

Work-life balance

3.6

Salary

3.6

Work satisfaction

3.5

Job security

3.5

Skill development

3.4

Promotions

What employees say about First Advantage?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

71% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

72% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

16 reviews

4.0
male

Rated by Men

35 reviews

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Top Mentions in First Advantage Customer Success, Service & Operations Department Mumbai Reviews

53 reviews found

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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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People also ask about First Advantage's Customer Success, Service & Operations Department in Mumbai

Is First Advantage's Customer Success, Service & Operations Department in Mumbai a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 53 employee reviews, it's clear that most employees have an average experience working at First Advantage's Customer Success, Service & Operations Department in Mumbai. Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and on AmbitionBox.
Does First Advantage's Customer Success, Service & Operations Department in Mumbai pay their employees well?
According to AmbitionBox reviews, First Advantage's Customer Success, Service & Operations Department in Mumbai employees rate their salary and benefits at 3.6 out of 5, based on 53 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about First Advantage's Customer Success, Service & Operations Department in Mumbai salaries here and to read reviews specifically about salary and benefits at First Advantage's Customer Success, Service & Operations Department in Mumbai, click here .
How is the work culture at First Advantage's Customer Success, Service & Operations Department in Mumbai?
Work culture at First Advantage's Customer Success, Service & Operations Department in Mumbai is rated 3.7 out of 5 by 53 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at First Advantage's Customer Success, Service & Operations Department in Mumbai, click here .
How is the job security at First Advantage's Customer Success, Service & Operations Department in Mumbai?
Based on 53 reviews on AmbitionBox, First Advantage's Customer Success, Service & Operations Department in Mumbai employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at First Advantage's Customer Success, Service & Operations Department in Mumbai.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 53 First Advantage reviews submitted by First Advantage employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Advantage is the right company for you. 71% of empl...oyees reported the working days at First Advantage as Monday to Friday. 59% employees reported the work timings at First Advantage as Flexible timing. Read more
First Advantage Salaries in Customer Success, Service & Operations Department in Mumbai
Operations Analyst
151 salaries
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₹2 L/yr - ₹5.2 L/yr

Senior Operations Analyst
118 salaries
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₹2.4 L/yr - ₹6 L/yr

Team Lead
10 salaries
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₹5.2 L/yr - ₹7.8 L/yr

Senior Associate
8 salaries
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₹2 L/yr - ₹4 L/yr

Senior Executive
7 salaries
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₹2.1 L/yr - ₹5.5 L/yr

Explore more salaries
Employee Benefits at First Advantage Customer Success, Service & Operations Department Mumbai
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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