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FIS

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3.9

based on 5.3k Reviews

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FIS Customer Service Associate Reviews

based on 10 reviews
Updated 14 Nov, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.5

Salary & Benefits

3.4

Work-Life balance

3.4

Skill development

3.4

Work Satisfaction

3.4

Company culture

3.3

Job Security

2.7

Promotions/Appraisal

Top Mentions in FIS Customer Service Associate Reviews

10 reviews found for "salary"

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about FIS's Customer Service Associates

Is FIS a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 10 employee reviews, it's clear that most customer service associates have an average experience working at FIS. Salary & Benefits holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about salary & benefits and career growth on AmbitionBox.
Does FIS pay their Customer Service Associates well?
According to AmbitionBox reviews, FIS customer service associates rate their salary and benefits at 3.5 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FIS's customer service associates salaries here and to read reviews specifically about salary and benefits at FIS for customer service associates, click here.
How is the work culture at FIS for Customer Service Associates?
Work culture at FIS for customer service associates is rated 3.4 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FIS for customer service associates, click here.
How is the job security at FIS for Customer Service Associates?
Based on 10 reviews on AmbitionBox, FIS's customer service associates rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FIS for customer service associates, click here.

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FIS Customer Service Associate Reviews by Locations

FIS Reviews by Designations

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AmbitionBox has 10 FIS reviews submitted by FIS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FIS is the right company for you. 67% of employees reported the working days at F...IS as Rotational Shift. 57% employees reported the work timings at FIS as Flexible timing. Read more
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Gender Based Ratings for FIS Customer Service Associate

based on 60 reviews
3.6
Rated by 30 Women

Rated 3.6 for Salary & Benefits and 3.5 for Company Culture

women
3.7
Rated by 30 Men

Rated 3.7 for Job Security and 3.5 for Skill Development

men

Working Days for FIS Customer Service Associate

based on 62 reviews
Rotational Shift
67%
Monday to Friday
25%
Monday to Saturday
5%
Other
3%

Work Timings for FIS Customer Service Associate

based on 62 reviews
Flexible timing
Strict (7.30pm - 4.30am)
Strict (7.30am - 4.30pm)
57%
7%
7%
29% employees reported other strict timings

Shift Timings for FIS Customer Service Associate

based on 62 reviews
Day shift
Night shift
54%
46%

Business Travel for FIS Customer Service Associate

based on 62 reviews
No travel
74%
Within city
18%
Within country
5%
International travel
3%
FIS Customer Service Associate Salary
based on 203 salaries
₹2.3 L/yr - ₹4.8 L/yr
25% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for FIS Customer Service Associate
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
2 total responses
softskill
Job/Soft skill training
1 total response
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