FastInfo is rated
4.3 out of 5 stars on
AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FastInfo is rated
4.3 out of 5 stars on
AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in FastInfo Customer Support Executive Reviews
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20 reviews found
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Popular
Customer Support Executive in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 10 Nov 2024
Likes
Salary on time. Team members are very co operative
Dislikes
Always force to stretch after logout time even after making the target. Management is extremely terrible. The increment process is very slow. After 1 year there is no increment.
Employer’s Response
Thank you for sharing your feedback. We appreciate your positive comments about timely salary payments and the cooperation among team members. We are glad to know that you have had a positive experience in these areas.
We acknowledge your concerns regarding working hours and the increment process, and we sincerely apologize for any inconvenience caused. Our management team is continuously working to improve work-life balance and the overall employee experience. We understand the importance of recognizing and rewarding contributions, and we are currently reviewing our performance and appraisal processes to ensure they are more efficient and transparent.
If you have any specific concerns or suggestions, we encourage you to reach out to HR or your direct supervisor. We are committed to making improvements and creating a work environment that is both productive and supportive for all team members.
Thank you once again for your valuable feedback, and we look forward to addressing these issues to improve your experience with us.
Best Regards,
FastInfo Group
Customer Support Executive in
Noida
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 10 Jul 2024
Likes
They provide salary at correct date but without informing us perivour they suddenly said our company got closed you guys can go now they said in the morning see now without any job I am suffering here
Dislikes
Every day getting payment is necessary but you guys can't expect incentive
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your experience. We are pleased to hear that you valued the timely salary payments. We deeply regret any distress caused by the sudden announcement of the company closure. This situation was unforeseen, and we understand the impact it has had on you. Your feedback is invaluable, and we are committed to improving our communication and support for all employees.
Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group.
Customer Support Executive in
Kolkata
Intern
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2024
Likes
We get to learn new things and the work culture.
Dislikes
NA
Work Details
Work policy:
Rotational
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your appreciation. We always strive to bring in the best possible work experience for our members. Best regards FastInfo Group
Customer Support Executive in
Kolkata
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2021
Likes
Good work environment and culture.. teammates are supportive and the management is transparent.
Dislikes
Nothing as much
Work Details
The job is quite interesting..
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
oli Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Dec 2021
Likes
I like the way our company is growing, each and every company faces few issue with time, nice ambiance and very good bonding with senior.
Work Details
generally my work is handle a client with polite behavior give them the product knowledge and solve their query. pitching for my company review and asking for my own service assistance.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Inbound Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2021
Likes
The company is open to innovation & supportive.I happy to part of this organization
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Legal Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2021
Likes
Growth opportunities
Dislikes
Fatality more improved more
Work Details
Excellent
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2021
Likes
Work culture and work exposure
Dislikes
Salary issue
Work Details
I support the customer those who have issues while taking our service
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
OLI support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Dec 2021
Likes
It's a very good learning place to learn & earn
Dislikes
nothing as such
Work Details
I have joined here 1 year ago, I got a good appraisal after my 1 year.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
OLI Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2021
Likes
The environment is very good. All are very supportive
Work Details
The environment is very good. All are very supportive
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Kolkata
Legal Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2022
Likes
Overall good.
Dislikes
Service should be fast etc.
Work Details
It is fine.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about FastInfo's Customer Support Executives
How is FastInfo to work for?
FastInfo is rated 4.3 out of 5, based on 20 reviews by employees on AmbitionBox.
FastInfo is known for Work Satisfaction which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at FastInfo read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FastInfo?
According to AmbitionBox ratings, FastInfo employees rate its salary and benefits as 4.1 out of 5. You can know more about FastInfo Salaries at AmbitionBox
How is the work culture at FastInfo?
Work culture is rated 4.4 at FastInfo by 20 employees. While job security is rated 4.2 and work-life balance is rated 4.2 at FastInfo. Read detailed reviews by employees of FastInfo on AmbitionBox.
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FastInfo Customer Support Executive Reviews by Locations