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Engaged Employer

Exponentia.ai

Compare

4.6

based on 195 Reviews

Filter reviews by

Exponentia.ai Customer Success, Service & Operations Department Reviews

based on 5 reviews

Updated 30 Dec, 2024

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.5

Skill development

4.3

Company culture

4.3

Job security

4.3

Salary

4.3

Work-life balance

4.3

Promotions

4.3

Work satisfaction

Explore Reviews by Department

View All

Customer Success, Service & Operations

4.2

• 5 Reviews

Engineering - Software & QA

4.5

• 59 Reviews

Data Science & Analytics

4.8

• 52 Reviews

Project & Program Management

5.0

• 11 Reviews

Marketing & Communication

5.0

• 6 Reviews

Sales & Business Development

4.8

• 5 Reviews

5 reviews found

Sort by: Popular

Department Manager in Mumbai

Full Time

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Oct 2023

Likes

Its a good company to work for.. great learning opportunities if you are willing to put in the effort, you will get a good experience. If not then you will be like any other worker. Managers are good and technically oriented. The company is customer focused and helps ensure almost each project is a success for the customer, which helps the team grow and client retention.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Can do more activities to make working fun other than the fun of doing great work and coding. Some processes need to be improved as things can fall through the cracks at times.. but nothing that can't be fixed. If you highlight it they fix it.. but could be more proactive.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your feedback.. We’re glad to hear that you appreciate our learning opportunities, technical leadership, and customer-focused approach. Your suggestion about incorporating more fun activities and improving certain processes is well-noted. We’re always striving to create a better work environment and your insights are valuable in this endeavor. Thanks again for sharing your experience.

Customer Service Associate in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Dec 2024