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Exponentia.ai Customer Success Manager Interview Questions and Answers

Updated 29 Feb 2024

Exponentia.ai Customer Success Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Campus Placement and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How your data migration experience will be helpful in bringing revenue for the company
  • Ans. 

    My data migration experience will help in bringing revenue by ensuring smooth transitions, minimizing downtime, and maximizing data accuracy.

    • Ensuring seamless transition of customer data to our platform, reducing customer churn and increasing retention rates

    • Minimizing downtime during data migration, leading to increased customer satisfaction and loyalty

    • Maximizing data accuracy during migration, improving overall custom

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - it was a technical round. the interview was challenging enough to make the recruiter understand how deeply we know about the skills they seek.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Sql, python and Analytics basics
Round 3 - Functional 

(1 Question)

  • Q1. Guestimates, problem solving
Round 4 - One-on-one 

(1 Question)

  • Q1. Discussion with leadership. Checking cultural fit

Interview Preparation Tips

Topics to prepare for Tredence Associate Manager interview:
  • Sql
  • Python
  • Analytics
  • Data engineering
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - Technical 

(1 Question)

  • Q1. SQL Python Data analytics Statistics
Round 2 - Case Study 

Functional, case study, guesstimates, problem solving

Round 3 - One-on-one 

(1 Question)

  • Q1. Director/Senior Director would be taking the round. Check fitment
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is precision and recall
  • Ans. 

    Precision and recall are metrics used in classification tasks to evaluate the performance of a model.

    • Precision is the ratio of correctly predicted positive observations to the total predicted positive observations.

    • Recall is the ratio of correctly predicted positive observations to the all observations in actual class.

    • Precision is about how many of the actual positive cases were correctly predicted as positive.

    • Recall is...

  • Answered by AI
  • Q2. How you will remove hallucination in LLM
Round 2 - Technical 

(2 Questions)

  • Q1. What is PEFT?and what is QLORA
  • Ans. 

    PEFT stands for Physical Education, Fine Arts, Technology. QLORA is a software platform for managing and analyzing data.

    • PEFT is an acronym for Physical Education, Fine Arts, Technology, representing different areas of study or activities in education.

    • QLORA is a software platform used for managing and analyzing data, often used in research or business settings.

    • PEFT can be implemented in schools to ensure a well-rounded ...

  • Answered by AI
  • Q2. Explain random forest algorithm
  • Ans. 

    Random forest is an ensemble learning method that builds multiple decision trees and merges their predictions to improve accuracy.

    • Random forest creates multiple decision trees during training.

    • Each tree is built using a random subset of features and data points.

    • The final prediction is made by averaging the predictions of all trees (regression) or taking a majority vote (classification).

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. What are the challanges you faced
  • Q2. How do you manage team?

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Case Study 

Guestimate was asked in the casestudy interview

Round 2 - Technical 

(2 Questions)

  • Q1. Basic questions related to sql
  • Q2. Questions related to previous experience with Python
Round 3 - Case Study 

Business casestudy on some retail industry

Associate Manager Interview Questions & Answers

Tredence user image PAVAN PRAHARSHITH RAPOOR

posted on 2 Sep 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic intro about profile
  • Q2. Background of scm
  • Ans. 

    SCM stands for Supply Chain Management, which involves the planning, coordination, and execution of all activities involved in sourcing, procurement, production, and logistics.

    • SCM involves the management of the flow of goods and services from the point of origin to the point of consumption.

    • It includes activities such as inventory management, demand forecasting, supplier relationship management, and distribution.

    • Effecti...

  • Answered by AI
Round 2 - Case Study 

In this round, we have to answer a case study within two days and present are findings to the panel

Round 3 - One-on-one 

(1 Question)

  • Q1. In depth grilling on scm
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your supply chain management basics, make sure that you have a strong understanding of various main supply supply chain
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Approached by Company and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Main pillars of Project management
  • Ans. 

    Main pillars of Project management include scope, time, cost, quality, communication, risk, and procurement.

    • Scope management involves defining and controlling what is included in the project.

    • Time management focuses on creating and maintaining a project schedule.

    • Cost management involves budgeting and controlling project costs.

    • Quality management ensures that the project meets the required standards.

    • Communication manageme...

  • Answered by AI
  • Q2. Project Management Scenario based questions you can clear if you have hands-on experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Project Management+Technical discussion
Round 3 - HR 

(1 Question)

  • Q1. Informal HR discussion salary expectations,asked to submit documents for verification
Round 4 - One-on-one 

(2 Questions)

  • Q1. Project Management experience and challenges faced for a project
  • Ans. 

    I have 5 years of project management experience, including leading a team to successfully complete a software development project.

    • Managed cross-functional teams to ensure project milestones were met

    • Identified and resolved conflicts within the team to maintain productivity

    • Implemented Agile methodologies to improve project efficiency

    • Communicated project updates to stakeholders regularly

    • Managed project budget and resource

  • Answered by AI
  • Q2. More technical describe ado.net,boxing unboxing

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 Rounds before final selection wehre HR had asked to sumbit documents.The panel was very good and were eager to know and discuss.After that no offer was released for months.I believe the recruitment team are like external consultants.After few months had this final round one Program manager and some sales lead both from Banglore office.Program Manager was better but other guy was very rude.They asked me to elaborate about project experience and challenges on elaborating they told me to explain about some other projects.Then they came to technical what was ado.net connected and disconnected architecture.I told them high level concept and told that we were using orms for our project.But the other guy wanted to know object and syntax level.
They asked me reason to change.I told them there was lot of rework and no work life balance.However they justified the rework saying that it is part of any process and also seemed to have traditional mindset didnt bother much about work life balance.

Dont want to be a part of company with these kind of higher management.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Partioning and clustering difference
Round 2 - Assignment 

I dont remember clearly

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Asked about problem solving. General hygiene questions like why this company?
Long term and short term questions?
Checked structured thinking?

Round 3 - Case Study 

Case study on building a company

Round 4 - One-on-one 

(3 Questions)

  • Q1. Loyalty testing round
  • Q2. Why you want to work here?
  • Q3. What do you bring to the table?
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to decide upon Spark cluster sizing?
  • Ans. 

    Spark cluster sizing depends on workload, data size, memory requirements, and processing speed.

    • Consider the size of the data being processed

    • Take into account the memory requirements of the Spark jobs

    • Factor in the processing speed needed for the workload

    • Scale the cluster based on the number of nodes and cores required

    • Monitor performance and adjust cluster size as needed

  • Answered by AI
  • Q2. Question on Spark internals
Round 2 - Case Study 

Implement a pipeline based on given conditions and data requirement

Round 3 - HR 

(1 Question)

  • Q1. There were no questions as such. They want me join on very next day when the HR discussion was over and started itimidating me with aggressive approach even without discussing the salary part and the benef...

Interview Preparation Tips

Interview preparation tips for other job seekers - I could clear both the rounds and salary discussion was the only thing left I decided not to join the company because of the way HR handled the process.
Based on the HR behaviour, I can say there is no respect for an employee/ candidate.
The behaviour was like as if I am at the mercy of the employer and I don't have any other company in this world.

Skills evaluated in this interview

Exponentia.ai Interview FAQs

How many rounds are there in Exponentia.ai Customer Success Manager interview?
Exponentia.ai interview process usually has 1 rounds. The most common rounds in the Exponentia.ai interview process are Technical.
How to prepare for Exponentia.ai Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exponentia.ai. The most common topics and skills that interviewers at Exponentia.ai expect are Brd, Business Analysis, Client Engagement, Presales and Project Delivery.

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Exponentia.ai Customer Success Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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₹8 L/yr - ₹19 L/yr
9% more than the average Customer Success Manager Salary in India
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