Exponentia.ai Customer Success Manager Interview Questions and Answers

Q1. SQL Python Data analytics Statistics
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Functional, case study, guesstimates, problem solving

Q1. Director/Senior Director would be taking the round. Check fitment
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Q1. What is precision and recall
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Precision and recall are metrics used in classification tasks to evaluate the performance of a model.
• Precision is the ratio of correctly predicted positive observations to the total predicted positive observations.

• Recall is the ratio of correctly predicted positive observations to the all observations in actual class.

• Precision is about how many of the actual positive cases were correctly predicted as positive.

• Recall is...read more
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Q2. How you will remove hallucination in LLM
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Q1. What is PEFT?and what is QLORA
Ans. 
PEFT stands for Physical Education, Fine Arts, Technology. QLORA is a software platform for managing and analyzing data.
• PEFT is an acronym for Physical Education, Fine Arts, Technology, representing different areas of study or activities in education.

• QLORA is a software platform used for managing and analyzing data, often used in research or business settings.

• PEFT can be implemented in schools to ensure a well-rounded ...read more
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Q2. Explain random forest algorithm
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Random forest is an ensemble learning method that builds multiple decision trees and merges their predictions to improve accuracy.
• Random forest creates multiple decision trees during training.

• Each tree is built using a random subset of features and data points.

• The final prediction is made by averaging the predictions of all trees (regression) or taking a majority vote (classification).
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Q1. What are the challanges you faced
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Q2. How do you manage team?
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Guestimate was asked in the casestudy interview

Q1. Basic questions related to sql
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Q2. Questions related to previous experience with Python
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Business casestudy on some retail industry

Q1. Basic intro about profile
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Q2. Background of scm
Ans. 
SCM stands for Supply Chain Management, which involves the planning, coordination, and execution of all activities involved in sourcing, procurement, production, and logistics.
• SCM involves the management of the flow of goods and services from the point of origin to the point of consumption.

• It includes activities such as inventory management, demand forecasting, supplier relationship management, and distribution.

• Effecti...read more
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In this round, we have to answer a case study within two days and present are findings to the panel

Q1. In depth grilling on scm
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Q1. Salary discussion
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Q1. Main pillars of Project management
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Main pillars of Project management include scope, time, cost, quality, communication, risk, and procurement.
• Scope management involves defining and controlling what is included in the project.

• Time management focuses on creating and maintaining a project schedule.

• Cost management involves budgeting and controlling project costs.

• Quality management ensures that the project meets the required standards.

• Communication manageme...read more
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Q2. Project Management Scenario based questions you can clear if you have hands-on experience
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Q1. Project Management+Technical discussion
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Q1. Informal HR discussion salary expectations,asked to submit documents for verification
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Q1. Project Management experience and challenges faced for a project
Ans. 
I have 5 years of project management experience, including leading a team to successfully complete a software development project.
• Managed cross-functional teams to ensure project milestones were met

• Identified and resolved conflicts within the team to maintain productivity

• Implemented Agile methodologies to improve project efficiency

• Communicated project updates to stakeholders regularly

• Managed project budget and resource
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Q2. More technical describe ado.net,boxing unboxing
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Q1. Partioning and clustering difference
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I dont remember clearly

Asked about problem solving. General hygiene questions like why this company?
Long term and short term questions?
Checked structured thinking?

Case study on building a company

Q1. Loyalty testing round
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Q2. Why you want to work here?
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Q3. What do you bring to the table?
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Q1. How to decide upon Spark cluster sizing?
Ans. 
Spark cluster sizing depends on workload, data size, memory requirements, and processing speed.
• Consider the size of the data being processed

• Take into account the memory requirements of the Spark jobs

• Factor in the processing speed needed for the workload

• Scale the cluster based on the number of nodes and cores required

• Monitor performance and adjust cluster size as needed
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Q2. Question on Spark internals
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Implement a pipeline based on given conditions and data requirement

Q1. There were no questions as such. They want me join on very next day when the HR discussion was over and started itimidating me with aggressive approach even without discussing the salary part and the benef...read more
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