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Exl India

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3.5

based on 1.8k Reviews

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Exl India Customer Service Executive Reviews

Updated 21 Mar, 2025
Overall Rating
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3.0/5
based on 18 reviews

Rating distribution

Category Ratings

4.1

Job security

2.9

Salary

2.5

Skill development

2.1

Company culture

2.1

Work-life balance

2.1

Work satisfaction

1.9

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What employees say about Exl India?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

77% employees reported

Flexible timing

Flexible timing

71% employees reported

No travel

No travel

67% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

7 reviews

2.8
male

Rated by Men

10 reviews

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Top Mentions in Exl India Customer Service Executive Reviews

18 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Exl India

People also ask about Exl India's Customer Service Executives

How is Exl India to work for?
Exl India is rated 3.0 out of 5, based on 18 reviews by employees on AmbitionBox. Exl India is known for Job security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at Exl India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Exl India?
According to AmbitionBox ratings, Exl India employees rate its salary and benefits as 2.9 out of 5. You can know more about Exl India Salaries at AmbitionBox
How is the work culture at Exl India?
Work culture is rated 2.1 at Exl India by 18 employees. While job security is rated 4.1 and work-life balance is rated 2.1 at Exl India. Read detailed reviews by employees of Exl India on AmbitionBox.

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Exl India Customer Service Executive Reviews by Locations

Exl India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Exl India reviews submitted by Exl India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exl India is the right company for you. 77% of employees reported the... working days at Exl India as Monday to Friday. 71% employees reported the work timings at Exl India as Flexible timing. Read more
Exl India Customer Service Executive Salary
based on 55 salaries
₹1 L/yr - ₹5.5 L/yr
17% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Exl India Customer Service Executive
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
officeGym
Office gym
2 total responses
softskill
Job/Soft skill training
2 total responses
+1 more benefit
Compare Exl India with

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