AmbitionBox
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Insights from employee reviews on AmbitionBox
89% employees reported
80% employees reported
89% employees reported
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2 reviews
8 reviews
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Full Time
Operations Department
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Nothing
Everything
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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So i would do company has number of process but I'm working for AMEX gbt where company is good for work life balance, kind behaviour colleagues no pressure fixed off
Things I don't like here is "less salary" even they will deduct your PF from in-hand. As it's a UK process so difficult to get Indian holidays If you looking for High salary & compensation don't come here. But if you need relaxation, comport then best for you.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Tourism Services Department
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Excellent working environment
Nothing to explain
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Tourism Services Department
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Companies environment is very friendly and it has job security also. Very happy with EXL
Well there is nothing to dislike overall experience is amazing
Amazing work life at EXL.
Work days: Monday to Friday (Flexible Timings)
Travel Department
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yeah its been two years with EXL and I can say it's a nice journey here i learn many things from my seniors and colleagues. Main thing is here that you get nice working atmosphere and job security.As a fresher I joined in nov 18, in starting I feel little tensed but when I start training a new confidence has been developed inside meand when I became regular with my work I find myself that day by day I got perfection. so at the end overall Expirence is nice....Read More
nothing to dislike in exl.
Working atmosphere is awesome.and you get enough time for yourself.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Tourism Services Department
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Working Environment is very Good.
Salary Issue, Login Hours issue, Retention Amount/Rating Calculation.
Good Experience working in International Refund Market.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Tourism Services Department
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Working with exl is one of the best moment with best staff environment and healthy work
Nothing
Exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Flight & Airport Operations Department
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Work Environment.
Nothing
I Feel Very Good, i liked the environment, different activities on different occasions, team support and it has growing platform.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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US-ITG Department
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Environment and staffing.
Management is not good.
Comfortable working environment.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Finance Department
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the thing i like most in EXL corporation is the atmosfhere and positive culture for the well being of there employs .
The thing i dislike about EXL is that the employs are not given opportunity to come foreword the some thing new and make a move in any decision.
Worked as a associate.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Focus on Innovation: EXL blends digital technologies with business process expertise, leveraging AI, automation, and analytics to drive better outcomes for clients Strong Client Relationships: The company emphasizes tailored solutions, building long-term partnerships with its clients across diverse industries like healthcare, banking, insurance, and logistics.
1. Work-Life Balance: that the workload can be demanding, particularly during peak periods, impacting work-life balance.
Full Time
Voice / Blended Department
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You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.
You can work and grow here if you are a managers pet.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Life Insurance Department
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It was a good experience to work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.
slow process of appraisal and salary hikes....
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Labour Department
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False hopes, mental illness,physically drained.
Useless company only created pressure and stress. You can only work in this company if you are done with your life. You will see people fainting, heart attacks, eye bleeding and brain hamrage cases on the floor. You will be also asked for do ot and will not be paid. The manager will treat you like a dog.
Full Time
Finance Department
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Full Time
Voice / Blended Department
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Full Time
Accounting & Taxation Department
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Full Time
Finance & Accounting - Other Department
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Work life balance, work environment
Nothing as such to dislike
Full Time
Finance Department
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Work policy: 1 month rotation
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Good Culture and skill development trainings, CSR and other activities performed and encourage to be the part of every activity, Work life balance is good, Monthly incentive is good, Permanant Remote work.
Growth is slow, increment is low 5% to 6%
Work policy: Permanant Remote
Work days: Monday to Friday
Work related travel: This is a desk job.
Full Time
Product Management - Other Department
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Connectivity is doable with no regrets vis a vis Infrastructure. Whatever the salary ... its disbursed before last day of month.. .solace!
Culture is terrible. Its more of follow me types.... . no place for No! Further expectation is to be availble 24x7... given the BPO culture! Pointless to go on in this endless discussion.
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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EXL work policies are flexible, most team are doing WFH Timing wise as a consultancy one has to work from 12 noon to 9:30 pm (Mon-Fri) Managers and people are supportive and plenty of learning opportunity. Salary structure is good, but it depends on your ability and experience how much you can get.
Resources are less so as a lead or manager one has to manage a lot of things. Work is also mostly reporting and basic analysis, so finding a very technical learning role could be tricky
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Exl is one of the best BPO,s, Management of Exl is very good.
Exl employees are safe even in pandemic most company fired their employees but at Exl employees are safe.
Work policy: Organizational Hybrid Structure: In business, a hybrid structure combines elements of both traditional hierarchical structures and more flexible, team-based approaches. This allows organizations to le
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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There is nothing worthy to like about this company. There is no job security and total mismanagement of the existing processes has resulted in exodus of many professionals.
Top management thrusting their authority on the lower management resulting in pressure on all employees at middle and lower levels of the organization. There is no work life balance and no opportunities for growth.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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BPO level AVP SVPs like Mukesh Uppada, all involved in exploiting the employees just trying to save their jobs and keep blaming someone or the other. Fake promises of working together and just dodging real efforts. HR also know the situation and they are also just playing by the same books. Silent layoffs asking to resign in the name of lack of projects. No actions taken to improve these cases. Even the exit processes are not standard, you will have to ask them to do their job or else they will breach 90 days too. For that also they will blame you. Miserable conditions of the current employees just surviving there. Flashy Qoq numbers just for public whereas reality being far different. 2-5% yearly raise and denial of other benefits sighting it's Management's call. No standard structure and the structure keeps on changing....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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I happy to work in EXL because work timings is flexible and have a hybrid model and also more learning is there. All the members of the team is supporting including manager and assistant manager.
We are working more than 9 hours. No proper support from management and shift allowance
Full Time
Business Intelligence & Analytics Department
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Amazing work life balance if you are at team manager role.
They mostly underhire, if they overhire, they don't promote early. The rehiring policy is bad, one can only get a level above than his previous role even if they come back after 3-4 years
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Not even a single thing...
They do not provide any leave when you already have in your bucket either you have any emergency or any urgent work they really don't care about it you just have to come office.No chance of promotion or increament in fact they cut a lot from your CTC.. Totally not supportive in anyway
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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Government job for AM and above.
Dirty washrooms,Close to zero appraisal,No IJP's and growth is only on the basis of recommendation from AM and Manager,No collaboration between Quality and operations,Conjusted working space,Poor airconditiong resulting in suffocation and unhygienic food offered that to provided by third party vendor.
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AmbitionBox has 10 Exl India reviews submitted by Exl India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exl India is the right company for you. 89% of employees reported the... working days at Exl India as Monday to Friday. 80% employees reported the work timings at Exl India as Flexible timing. Read moreDelhivery
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