This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 Aug, 2018
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.0
Company culture
4.0
Salary & Benefits
4.0
Skill development
4.0
Work Satisfaction
3.0
Job Security
3.0
Work-Life balance
3.0
Promotions/Appraisal
Exl India is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Exl India is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior MIS Executive
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Aug 2018
Likes
Less job security
Dislikes
Less job security
Work Details
Work timings: Strict Timings
Work related travel: This job involves
International Travel.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Company is good for work. Leaves also there
Dislikes
Management doesn't care about agents, whole management working from home, they don't provide to agents. If don't get any reimbursement management never bothered, leaves and optional holidays can't apply, every time management says can't give
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.
Dislikes
You can work and grow here if you are a managers pet.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2024
Likes
It was a good experience to work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.
Dislikes
slow process of appraisal and salary hikes....
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jul 2024
Likes
Worst... nothing much to like about this company....a waste of time.....they use you to stabilize the process and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees
Dislikes
Worst work culture ever in the organisation
Customer Care Executive in
Pune
Full Time
·
Labour Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jun 2024
Likes
False hopes, mental illness,physically drained.
Dislikes
Useless company only created pressure and stress. You can only work in this company if you are done with your life. You will see people fainting, heart attacks, eye bleeding and brain hamrage cases on the floor. You will be also asked for do ot and will not be paid. The manager will treat you like a dog.
Senior Process Associate in
Kochi
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Mar 2024
Likes
I appreciate the positive work environment at EXL service, infopark kochi.
Dislikes
Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Noida
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Great opportunities to learn.
Dislikes
Apart from great opportunities everything else is not ok
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Noida
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
No doubt EXL SERVICE is very good company have Good Market reputation and Brand value its own
Dislikes
micro-management
Assistant Vice President in
Noida
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Leadership
Dislikes
Difference in security guidelines across different premises
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive Operations in
Pune
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Supportive management, helpful nature of collegues and guidance very well
Dislikes
Nothing to dislike excluding the cafeteria. all facilities are well
Work Details
Work policy:
As per process requriment they called us office otherwise WFH
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Exl India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Clinical Pharmacist in
Noida
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Not even a single thing...
Dislikes
They do not provide any leave when you already have in your bucket either you have any emergency or any urgent work they really don't care about it you just have to come office.No chance of promotion or increament in fact they cut a lot from your CTC.. Totally not supportive in anyway
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Fraud Analyst in
Gurgaon / Gurugram
Full Time
·
Security / Fraud Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Government job for AM and above.
Dislikes
Dirty washrooms,Close to zero appraisal,No IJP's and growth is only on the basis of recommendation from AM and Manager,No collaboration between Quality and operations,Conjusted working space,Poor airconditiong resulting in suffocation and unhygienic food offered that to provided by third party vendor.
Assistant Manager in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2024
Likes
The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.
Dislikes
Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.
Payroll Specialist in
Noida
Full Time
·
Payroll & Transactions Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
There was nothing to like they hired me for payroll later moved me to insurance process. And the funny thing is there was opening in payroll domain too but they never look out for internal movement.
Dislikes
Job security was 0 they keep moving people form one process to another.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Manager in
Gurgaon / Gurugram
Full Time
·
Data Science & Machine Learning Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Nov 2024
Likes
There’s nothing to like here
Dislikes
1. No structure in work - everything is ad-hoc, urgent and important. No planning
2. Too much office Politics - more competition, less collaboration
3. Micromanagement by EXL Managers - some managers make you sit on a call entire day as they want to see you work
4. Toxic work culture - people hide information from others, talk behind etc.,
5. Some leaders in certain spaces like Insurance, RMTI lack vision and operate like a Lala
6. No hikes, delayed bonuses, delayed promotions in 2024
7. Managers and some ex-EXL clients leave no chance to humiliate you in a call and use unprofessional tone
8. Poor office facilities and a substandard health insurance.
9. They almost never pay referral bonus to you for hired people saying that the profile already existed in their database
10. They hire people with proven tech and business skills and don’t have any plan to utilise them.
11. A lot of leaders who act like solution experts have no technical skillset in data science or AI and only make life difficult by obstructing and questioning work due to their lack of knowledge....Read More
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Data Science Manager in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2024
Likes
It’s a total crap company, all the managers treats you like a slave and pretend that they are the son in law of the company and order you like a anything.
Dislikes
If you are good at licking and feels like you have to earn money for your family at any cost then only join this company otherwise believe me you, you will regret your decision. Better take a month extra to prepare for another company but do not join this firm. It will make you sick. Do not give you medical leave even if you are at the hospital bed.
Financial Associate in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2024
Likes
WORK security is good , Good company from freshers
Dislikes
Need to change their hiring process, the hire anyone which lead to poor people leading the team without proper qualification. Salary is not great.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Software Developer in
New Delhi
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Oct 2024
Likes
To be honest nothing. Terrible and poorest of the poor management. No appraisal and no benefits for working overtime. By overtime I don't mean 3 hours or 4 hours I mean 6-7 hours. I get compensatory offs which I am not allowed to take due to dependencies. HRs here are just useless and just want to maximize profits at the expense of employees health. Horrible company to work for. I specifically am talking about Noida SEZ. I am a developer....Read More
Dislikes
Working hours and quality of work is terrible here. No appraisals/promotions. Benefits are split between upper management and VPs. No benefits for people under Sr. Manager role.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Bangalore / Bengaluru
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2024
Likes
I am not like to work here
Dislikes
Very bad when compared to other companies, due to lack of Job security, There is no job guarnteed People always focus on removing the People from the job
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Overhyped
Dislikes
Favorites always welcome
If not than you will find you are just working to start day with hate speech
Politics is like job of favorites are to collect all news and transfer it to manager
Manager always there to find a way to issue warning Hr discussion
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Exl India's Senior MIS Executive
s
How is Exl India to work for?
Exl India is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Exl India is known for Company culture which is rated at the top and given a rating of 4.0. However, Job Security is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Exl India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Exl India?
According to AmbitionBox ratings, Exl India employees rate its salary and benefits as 4.0 out of 5. You can know more about Exl India Salaries at AmbitionBox
How is the work culture at Exl India?
Work culture is rated 4.0 at Exl India by 1 employees. While job security is rated 3.0 and work-life balance is rated 3.0 at Exl India. Read detailed reviews by employees of Exl India on AmbitionBox.