Exl India Senior Executive Operations Reviews

Likes

Company is good for work. Leaves also there

Dislikes

Management doesn't care about agents, whole management working from home, they don't provide to agents. If don't get any reimbursement management never bothered, leaves and optional holidays can't apply, every time management says can't give

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Dislikes

You can work and grow here if you are a managers pet.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a good experience to work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Dislikes

slow process of appraisal and salary hikes....

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst... nothing much to like about this company....a waste of time.....they use you to stabilize the process and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Likes

False hopes, mental illness,physically drained.

Dislikes

Useless company only created pressure and stress. You can only work in this company if you are done with your life. You will see people fainting, heart attacks, eye bleeding and brain hamrage cases on the floor. You will be also asked for do ot and will not be paid. The manager will treat you like a dog.

Likes

I appreciate the positive work environment at EXL service, infopark kochi.

Dislikes

Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Opportunities to work on multiple technologies. May not be related to hired for. Take advantage of free coursera/edx access.

Dislikes

Need buttering skills to get promoted. No support if relocated to another city. Depends on manager to manager. My experience was bad - new employees would get recruited in higher amounts although there were so many employees sitting on bench with the same skill-set. Communication between departments - poor. You need to make friends with authorities to stay updated on whats happening. Office politics and preference will be there....Read More

Likes

Good Culture and skill development trainings, CSR and other activities performed and encourage to be the part of every activity, Work life balance is good, Monthly incentive is good, Permanant Remote work.

Dislikes

Growth is slow, increment is low 5% to 6%

Work Details

Work policy: Permanant Remote

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Connectivity is doable with no regrets vis a vis Infrastructure. Whatever the salary ... its disbursed before last day of month.. .solace!

Dislikes

Culture is terrible. Its more of follow me types.... . no place for No! Further expectation is to be availble 24x7... given the BPO culture! Pointless to go on in this endless discussion.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

EXL work policies are flexible, most team are doing WFH Timing wise as a consultancy one has to work from 12 noon to 9:30 pm (Mon-Fri) Managers and people are supportive and plenty of learning opportunity. Salary structure is good, but it depends on your ability and experience how much you can get.

Dislikes

Resources are less so as a lead or manager one has to manage a lot of things. Work is also mostly reporting and basic analysis, so finding a very technical learning role could be tricky

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Exl is one of the best BPO,s, Management of Exl is very good.

Dislikes

Exl employees are safe even in pandemic most company fired their employees but at Exl employees are safe.

Work Details

Work policy: Organizational Hybrid Structure: In business, a hybrid structure combines elements of both traditional hierarchical structures and more flexible, team-based approaches. This allows organizations to le

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing worthy to like about this company. There is no job security and total mismanagement of the existing processes has resulted in exodus of many professionals.

Dislikes

Top management thrusting their authority on the lower management resulting in pressure on all employees at middle and lower levels of the organization. There is no work life balance and no opportunities for growth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

BPO level AVP SVPs like Mukesh Uppada, all involved in exploiting the employees just trying to save their jobs and keep blaming someone or the other. Fake promises of working together and just dodging real efforts. HR also know the situation and they are also just playing by the same books. Silent layoffs asking to resign in the name of lack of projects. No actions taken to improve these cases. Even the exit processes are not standard, you will have to ask them to do their job or else they will breach 90 days too. For that also they will blame you. Miserable conditions of the current employees just surviving there. Flashy Qoq numbers just for public whereas reality being far different. 2-5% yearly raise and denial of other benefits sighting it's Management's call. No standard structure and the structure keeps on changing....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I happy to work in EXL because work timings is flexible and have a hybrid model and also more learning is there. All the members of the team is supporting including manager and assistant manager.

Dislikes

We are working more than 9 hours. No proper support from management and shift allowance