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Exl India

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3.5

based on 1.5k Reviews

Filter reviews by

Exl India Senior Customer Service Executive Reviews

based on 4 reviews

Updated 27 Jul, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Work-Life balance

3.9

Work Satisfaction

2.6

Skill development

2.5

Company culture

2.4

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in Exl India Senior Customer Service Executive Reviews

4 reviews found for "salary"

Return to all reviews

Senior Customer Service Executive in Pune

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Jul 2024

Likes

Worst... nothing much to like about this company....a waste of time.....they use you to stabilize the process and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Senior Customer Service Executive in Pune

Full Time

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jan 2023

Likes

I would refer for candidates who are wasting time there let it be the hire and fire situation. No company is going to hire you, Please dont pay any monetary amount for the same.

Dislikes

I did not like about recent lay offs where people are starving to death.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Pune

Full Time

Insurance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Mar 2018

Likes

Work environment is good in Exl.

Dislikes

Salary and appraisal not getting good.

Work Details

Exciting

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Noida

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Oct 2019

Likes

It is a good company for beginners specially for backend field... but they pay very less..

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

View All

Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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People also ask about Exl India's Senior Customer Service Executives

Is Exl India a good place to work for Senior Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 4 employee reviews, it's clear that most senior customer service executives have an average experience working at Exl India. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.

Does Exl India pay their Senior Customer Service Executives well?

According to AmbitionBox reviews, Exl India senior customer service executives rate their salary and benefits at 2.4 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Exl India's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Exl India for senior customer service executives, click here.

How is the work culture at Exl India for Senior Customer Service Executives?

Work culture at Exl India for senior customer service executives is rated 2.5 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Exl India for senior customer service executives, click here.

How is the job security at Exl India for Senior Customer Service Executives?

Based on 4 reviews on AmbitionBox, Exl India's senior customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Exl India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Exl India for senior customer service executives, click here.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Exl India reviews submitted by Exl India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exl India is the right company for you. 91% of employees reported the ...Read more