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Exl India

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3.5

based on 1.5k Reviews

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Exl India Senior Customer Service Executive Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 27 Jul, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Work-Life balance

3.9

Work Satisfaction

2.6

Skill development

2.5

Company culture

2.4

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in Exl India Senior Customer Service Executive Reviews

1 review found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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How is Exl India to work for?
Exl India is rated 3.3 out of 5, based on 14 reviews by employees on AmbitionBox. Exl India is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Exl India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Exl India?
According to AmbitionBox ratings, Exl India employees rate its salary and benefits as 2.4 out of 5. You can know more about Exl India Salaries at AmbitionBox
How is the work culture at Exl India?
Work culture is rated 2.5 at Exl India by 14 employees. While job security is rated 4.1 and work-life balance is rated 4.0 at Exl India. Read detailed reviews by employees of Exl India on AmbitionBox.

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Exl India Senior Customer Service Executive Reviews by Locations

Exl India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Exl India review submitted by Exl India employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exl India is the right company for you. 91% of employees reported the wo...rking days at Exl India as Monday to Friday. 55% employees reported the work timings at Exl India as Flexible timing. Read more

Gender Based Ratings for Exl India Senior Customer Service Executive

based on 12 reviews
3.4
Rated by 3 Women

Rated 4.4 for Job Security and 3.7 for Company Culture

women
3.3
Rated by 9 Men

Rated 4.2 for Job Security and 4.1 for Work-Life Balance

men

Working Days for Exl India Senior Customer Service Executive

based on 14 reviews
Monday to Friday
91%
Alternate Saturday off
9%

Work Timings for Exl India Senior Customer Service Executive

based on 14 reviews
Flexible timing
Strict (3.30pm - 12.30am)
Strict (12.30pm - 11.30pm)
55%
11%
11%
23% employees reported other strict timings

Shift Timings for Exl India Senior Customer Service Executive

based on 14 reviews
Day shift
Night shift
75%
25%

Business Travel for Exl India Senior Customer Service Executive

based on 14 reviews
No travel
74%
Within country
13%
Within city
13%
Exl India Senior Customer Service Executive Salary
based on 12 salaries
₹1.8 L/yr - ₹4.5 L/yr
9% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Exl India Senior Customer Service Executive
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
officeGym
Office gym
2 total responses
+3 more benefits
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