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Exela Technologies Customer Success, Service & Operations Department Reviews

based on 22 reviews
Updated 14 Dec, 2023

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.4

Work-Life balance

3.3

Company culture

3.3

Work Satisfaction

3.3

Skill development

2.8

Salary & Benefits

2.6

Promotions/Appraisal

Top Mentions in Exela Technologies Customer Success, Service & Operations Department Reviews
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People also ask about Exela Technologies's Customer Success, Service & Operations Department

Is Exela Technologies's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 73 employee reviews, it's clear that most employees have an average experience working at Exela Technologies's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Exela Technologies's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Exela Technologies's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 73 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Exela Technologies's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Exela Technologies's Customer Success, Service & Operations Department, click here.
How is the work culture at Exela Technologies's Customer Success, Service & Operations Department?
Work culture at Exela Technologies's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 73 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Exela Technologies's Customer Success, Service & Operations Department, click here.
How is the job security at Exela Technologies's Customer Success, Service & Operations Department?
Based on 73 reviews on AmbitionBox, Exela Technologies's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Exela Technologies's Customer Success, Service & Operations Department, click here.
Is work from home available at Exela Technologies's Customer Success, Service & Operations Department?
According to AmbitionBox, 35% of Exela Technologies's Customer Success, Service & Operations Departmentemployees work from home permanently, 44% work from the office, and 21% follow a hybrid model, based on 32 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Exela Technologies's Customer Success, Service & Operations Department, click here.
How do I get a job at Exela Technologies's Customer Success, Service & Operations Department?
To get a job at Exela Technologies's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Exela Technologies interview questions and practice your responses to prepare thoroughly.

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Work Policy at Exela Technologies Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 32 reviews in last 6 months

Work from office

Work from office

44%
Permanent work from home

Permanent work from home

35%
Hybrid

Hybrid

21%

2 days/week from office

9%

Other hybrid work policies

9%

3 days/week from office

3%

Gender Based Ratings at Exela Technologies Customer Success, Service & Operations Department

based on 348 reviews
3.6
Rated by 127 Women

Rated 3.5 for Job Security and 3.4 for Company Culture

women
3.6
Rated by 221 Men

Rated 3.5 for Work-Life Balance and 3.5 for Job Security

men

Working Days at Exela Technologies Customer Success, Service & Operations Department

based on 365 reviews
Monday to Friday
61%
Monday to Saturday
23%
Rotational Shift
9%
Other
4%
Alternate Saturday off
3%

Work Timings at Exela Technologies Customer Success, Service & Operations Department

based on 365 reviews
Flexible timing
Strict (4.30pm - 2am)
Strict (5.30pm - 3.30am)
64%
2%
2%
32% employees reported other strict timings

Shift Timings at Exela Technologies Customer Success, Service & Operations Department

based on 365 reviews
Day shift
Night shift
55%
45%

Business Travel at Exela Technologies Customer Success, Service & Operations Department

based on 365 reviews
No travel
66%
Within city
27%
Within country
4%
International travel
3%
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